Yagi Order Cancellable
Let customers cancel order, edit order or reorder easily
41 Ratings
Media
About this app
The app allows customer to cancel order and reorder on their own, without contacting support
Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. They can perform order cancel on the order status page, account page or order confirmation email. This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time.
- Let customer cancel order on their own, with one click
- Let customer reorder their previous order items on their own, with one click
- Set cancellation time limit, eg: customer can only cancel within 1 hour of order
- App block available for Thank you / Order Status page (checkout extensibility)
- Use "cannot-cancel" tag to specify products or orders that cannot be cancelled
Categories
Key Benefits
- Reduce customer support time: Reduce the time spent on dealing with cancellation request from customers, let them cancel order themselves
- Reduce potential chargeback: If an order haven't been fulfilled in time, a customer might get impatient and file a chargeback, cancellable app can potential reduce this.
- Easier Reordering: Order Cancellable makes it easy for customers to cancel, edit and reorder from the order status page and the account page
Pricing Plans
Monthly Plan
$7/month
- Allow customers to cancel, edit and reorder
- Receive email notification when customer cancel or edit order
- Set fulfillment / cut-off times
App Insights
Monthly Reviews
Recent Reviews
Reviews
2024-06-30
South Korea
It's very wonderful app. I had a trouble with self-cancel function on Shopify, but this app helped to solve it. I definitely suggest this app to others.
2024-02-26
United States
If you want to offer self-service cancellation, install this app now! The installation process is so simple & easy, and the app has every customization option you would want. The instructions are crystal clear and it's easy to manage. Axel provides outstanding customer support and is very responsive. Axel truly knows so much about Shopify checkout and is very willing to help.
2023-09-27
India
Excellent support.
2022-06-09
United States
Great App and super fast responses from the team! Definitely would recommend app for customer edits and cancellations.
