The app allows customer to cancel order and reorder on their own, without contacting support
Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. They can perform order cancel on the order status page, account page or order confirmation email. This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn't get fulfilled on time.
7
Fully customizable & FREE FAQ + FAQ on product or custom pages
Easily create orders from a single CSV file in bulk!
Merge & combine orders to save on shipping costs
Automate tasks, add tag, send email, stock alert and much more
2024-07-02
United Kingdom
Speedy and helpful customer support
2024-06-30
South Korea
It's very wonderful app. I had a trouble with self-cancel function on Shopify, but this app helped to solve it. I definitely suggest this app to others.
2024-02-26
United States
If you want to offer self-service cancellation, install this app now! The installation process is so simple & easy, and the app has every customization option you would want. The instructions are crystal clear and it's easy to manage. Axel provides outstanding customer support and is very responsive. Axel truly knows so much about Shopify checkout and is very willing to help.
2023-09-27
India
Excellent support.
2022-06-09
United States
Great App and super fast responses from the team! Definitely would recommend app for customer edits and cancellations.
2021-02-09
United States
Extremely easy to use from an internal standpoint, and the developer is quick to answer all questions and is open to suggestions. Also, it's extremely easy to use and navigate from the customer's perspective allowing for a seamless purchasing experience. Highly recommend!