Reviews for Optionify:More Product Options

Fast and friendly customer support! I needed to add a rather complex monogramming option for one of my products and this made the entire process streamline. Site feels and looks just as I wanted it to. Update- The developers have been the most helpful of any app I've used in answering questions and helping me make site adjustments. This is the only app to use for customization!!!

Installation team installed and they said it's ready to use. but no... i've set some options but nothing shown on my product page. i've watched guide video several times and still no idea why it's not working. I've sent an email with screen shots of my setting and waited for 12 hours... no any answer. i don't want to spend more time to try this app.. better look for another one.

The support for this app has been the best! Not had this experience before with other Shopify apps. Thanks

I love this app, I can create customizable options for my products and price. And the customer support is really good!

Installed app. Gave developer access. Developers states my theme doesn't support this app. Day later I find a product live on our website with the developers placeholder product. Maybe I would have given this product a better review had not had this experience. You may have a better experience. Mine was a waste of time and I wasn't happy with the live dummy product.

Excellent App & Great customer support. Pros : We have been using another app for product customisation, especially photo upload, the main issue we were facing is once the customer clicks on add to cart it takes a few minutes to upload the photo and proceed to check out But there is no notification on the app about the process is ongoing due to which buyer exit from the website because they think the site is frozen. with this app , that issue is fixed. They have process notification symbol, and they can even show a text like " upload going on " - you will have to contact their customer support for that. Great app - cheers guys .

Works fine but some difficulties if used with Langify. Excellent technical support.

Best app I have found for our personalised products, app sometimes crashes and is not compatiable with the venture theme for staying on page when adding to basket. Very helpful support though! Would be 5 star if it had a live character count Will not work with any theme with ajax cart

Easy to set up (providing I'm doing ti right). Would have liked support to be available while setting it up to ensure all my work doesn't go to waste due to some error. Pity it takes so long to accept the user invite.

It doesn't work on Shoptimized Theme. But for standard (old Themes) is good. A lot of features.

I am pretty please with this product and the support I receive. The configuration of the product options is easy and intuitive. We are building a number of products and it helps that we can create templates that are easily applied to each product. Saves time and reduces effort required. Their support is also great. We went through 2 rounds of installation due to our indecisiveness and they gladly helped out within 24 hours. Thanks for the great support. 9 May 18 Just an update - we went through another round of change and the team at Product Options and Customizer was kind enough to help us out again. Since my last review, we have been setting up the options for our products. Although the customising takes effort, it does provide us with the functionality that we need. I will still maintain my 5 star rating for this app. Thanks guys.

What a top app this is! No problem is too big for the developer. We have used this app for a number of our stores and paid extra to have custom work done. Could not recommend enough!

Poor Customer service. Denied their bugs even though it was their code and marked as Solver Circle's code. Also published an old theme created almost a year back without thinking and changed the front end of the store to an almost blank template so my year's worth of work was lost on the front end. Do not recommend them at all unless you're happy with a buggy app as well as them changing things on the front end to affect your live store!

LOST HUNDREED OF DOLLARS WITH THIS APP BECAUSE SIMPLE! IT DIDN'T WORKED . app didn't charged customers for extra options selected and it's unprofessional to ask them to add an extra amount to the price as they already paid! Contacted them a couple of time they were not ablt to fix the problem! I asked for any discount because with them I lost a lot of money and they said NO hah.... the problem is not in discount ,,, the problem is that app doesn't work and you will lose your time and money! BE CAREFULLY

Good so far, I tried other similar apps, had no clue what to do

Really good app, tried a couple of other Options apps but this is the only one that has the flexibility that I need. I would not be ble to use Shopify without it, as we customise all our goods. Feb18 Update Had an update on template from designer, asked Solver Circle if I could have app code updated too - no problem, done really quickly & works well - Thank you

I had been searching for a custom product app for a long time after my previous one had shut down, I used about 3 different apps during their trials and 2 of them didn't even get back to me for days at a time or couldn't answer the troubleshooting questions I had. All it took was 1 email to install the extra product options and that was it! creating the options WAS EASY! not complicated at all!

Excellent! very easy to use. Lets you create individual options for each product or many products as a template. I use it to create different shipping options and prices for each product which saves me alot of money.

A+ Support! This app is one of a kind. Thanks!

Did not work for Jumpstart theme (a shopify theme) and I felt it was a bit of a hack job, with a product that shows up in your store but can't be deleted. However, maybe it works well for other themes. Wasn't right for me unfortunately.

Good support, good app, just need auto manage inventory for some options

does not work on some templates, this has been confirmed by the support

Thepionears

2017-10-31

Greece

I think it's a good app. I had tried a couple of other Options apps but this is the only one that has the flexibility that I need. The only issue is the support i think, because i send them an email to install for me and they did not reach back to me directly, as other apps do.

So far, i'm totally frustrated... All the other apps I've used have given instant support, and I finally got an emailed response saying they'll "TRY" to get to my installation by tomorrow. Um no. How are other apps offering awesome customer service and a paid app can't? Not impressed.

It's so easy to use and can add options very fast. It looks really good on site also.