Reviews for One Click Upsell ‑ Zipify OCU

Learning a new tool can be challenging. The support team at One click go above and beyond to make sure you are comfortable with their product. Technology and me don't always get along but this support team was there to make sure I was comfortable and their product was usable in my business. Another thing I liked about their support is they didn't just "fix it" they explained it as they went so I could fix it and/or recognize it if I saw it again. I want to thank them for their patience, knowledge and quick response. Most importantly it started increasing my revenue a day or two after I started using it. You can't ask for more than that.

My only regret is that I did not start using One Click Upsell sooner.

Post purchase upsell doesn't work with Klarna, apparently. So a big no in Sweden, Denmark, Finland, Norway, Germany etc. The UI is convoluted and unintuitive too. I put off configuring it for a week because it looks like was made in 2004. The "click ATC button" pop-up is ugly and slow, and while Vitals does both better, Vitals doesn't allow you to combine discounts with discount codes. Ugh. Nothing works except Kaching lol.

Ash was thorough and clear in his responses, and his use of picture examples on where I can find what I was looking for was very helpful. Great job, thanks!

simple et efficace

Zipify Service Team is Awesome!!!! They haven't gotten back to me right away. I love this app. It is so easy to use, affordable and has great stats so I can see what is working and not. Thank you!!!!

Great tool for increasing AOV

Really, really good. Helps to increase AOV, revenue and CVR. Love it. Would recommend.

All of the support staff are unbelievably experienced and helpful - especially Tasha! Great App and Exceptional Support Staff :)

Essential for our consumer goods business, and has been making us additional revenue since installing. Ezra Firestone is a good man!!

Fast and helpful support by Jared. Thank you!

Just started using ... really enjoy the functionality. Super easy to set up. Setup service has been super helpful. Looking forward to using this app with our store - sure it will help us with upsell conversion rate. If I had some constructive feedback, I'd love to see them make the cross-sell product pictures larger on the product page ... right now they are too small to be truly functional, but hopefully this is something they have in the works. Thanks! SG

Very impressed with the high level of customer support when I had an issue with one of my upsells; they helped me quickly adjust settings I had changed that impacted the delivery of the messaging. ML

Fantastic app. Easy to use and the best ever support team! Highly recommended.

Very good service!!! And great app! Recommended!!!

Helpful customer service!

Just started using upsell. We already have 3 upsells. Reached out to support for help and they were awesome! Went above and beyond to make sure my issue was taken care of. Give them a try. There are a lot of helpful videos as well.

I encountered an issue with my payment, and the team was incredibly helpful. They assisted me in making the payment and even provided a thoughtful gesture. Thank you so much, guys!

The best upsell app in the entire Shopify app store.

Great app, really easy to get your head around and great support as well. Has everything we need so far!

The team at OCU have been really great. I was having trouble with my funnels and how OCU worked, but they gave me detailed explanations which really helped.

Installed the OCU app on our store just over 30 days ago and saw a 10% increase in overall store volume. It continues to increase day by day as we learn more about the application and all its capable of. Shout out to the team for creating amazing training and content to help it's users increase their sales and the usability of the product!

So far it's responsible for an extra 10-15% of revenue which I think could easily be closer to 20% if I were doing a better job of creating the offer and all that entails. LOVE LOVE LOVE the post-purchase up/down-sell.

Great app, simple to use, incredible support too!

Excellent service, very patient, respond to the second, and also very friendly.