Reviews for One Click Upsell ‑ Zipify OCU
Omamans
2021-12-14
United Kingdom
Great Apps that help to increase sale... customer service very fast and helpful , thank you so much !
Boho Betty
2021-11-30
United Kingdom
Fantastic App! Best upsell app that we've used so far. Its easy to use, client support is fantastic and most importantly generated significant value in upsells during our free trial. I've given 4 stars instead of 5 as it would be nice to see a feature that allows you to copy upsells funnels from one shopify store to a shopify store for another country. Furthermore, we've had a few customers that have accidently added post-purchase offers and paid when they've actually wanted to look at the product in more detail. At the moment only the first shopify image shows without the rest of the photo slideshow showing. Perhaps if all the images show it would solve the issue of customers accidently adding post-purchase offers. All in all, very happy with how our free trial went and so will be continuing with OCU Native app. Definitely recommend to all businesses out there - big or small!
Makarla
2021-11-26
United States
I love how clean and intuitive the app is. Tasha was very helpful. Customer Service is superb! Thank you! - Carolina
Buddha Fight Wear
2021-11-23
Spain
He utilizado esta aplicación y cuando haces una oferta en la pre-compra no aplica el descuento en el check out. Todavía le queda mucho ha esta herramienta para ser rentable.
2021-11-18
Portugal
Definitely a must-have, this app will increase your AVO and revenue with a 10min integration. Congrats to the OCU team and developers, amazing job!
Flair Fighter
2021-11-14
Canada
Just wanted to update my review to give more praise to the improvements OCU team have made to their app. I love the multi-product offer upsells. It's had conversions right away after setting up one funnel the other day. I can see they're taking feedback and this directly addresses my suggestion in the previous review I wrote. I love that they're adapting and adding features which help stores with large SKU numbers and product varieties. I can't wait to see what's next! I also have to give huge praise to the support team. A few months ago, I had an issue with my store that noone else could help with. I was at my wits end. However their team was so kind to help me check my store with staff that had Android phones due to a theme issue I had. The issue I had wasn't specific to OCU and they didn't need to help me with it, but they did. I am so grateful. OCU has some of the top Shopify app support I've had the pleasure of working with! ----- Have been using this app since November 2020 and I really appreciate the various improvements that have been made to OCU over the months. I like how there is staff ready to help and always get back to me within a few hours. They also keep me updated with ongoing cases. OCU has helped with increasing our store revenue. I think while our store has way to many designs to leverage the upsells to a huge % take rate due to how specific our designs are. It has still helped. The new pricing structure also makes me feel comfortable that OCU is charging what they've helped me to earn in extra revenue. I'm looking forward to all the updates and constant improvements going on with OCU. Can't wait to see what OCU's team comes up with next. :)
JOOSIS™
2021-11-10
France
De toutes les applications disponibles sur l'app store de shopify je pense que OCU est l'une des plus importantes à posséder pour son shop, c'est une obligation, elle fonctionne très bien, elle est super facile à paramétrer peut rapporter gros, très gros...
Purezzanatural.com
2021-11-03
Colombia
Excelente aplicación muy fácil de aplicar a la tienda y con un muy buen retorno sobre la inversión, súper recomendada. Además tienen un gran servicio al cliente.
ROBERTA
2021-10-28
Spain
Great customer service. Some minor hicups when we got started but we've gone through them together. Also started getting upsells right away!
Bowie's Bites
2021-10-24
United States
I just started using the app and the customer service is just amazing. Justine was really friendly and very helpful! With her, I was able to create a pre-purchase offer.
KamdonKreations
2021-10-21
United States
Customer service is off the charts!!! Anytime I have a question, it is answered in a timely clear manor:)
Quality of Life Labs
2021-10-13
United States
User friendly and has really helped improve our ACV! Definitely recommend adding this app onto your site
Pawion
2021-10-11
Finland
Good app. Makes huge difference. Nothing to complaint expect the cart popups don't work but overall I recommend
AlbumArt
2021-10-07
Germany
Great app, brought so much more revenue! The customer service is also very quick and helpful. Must have app!
Touch Skin Care
2021-10-06
United States
One of the best apps we have installed which gives instant ROI. Very easy to implement and after running it for a few weeks by testing various up sell offers, we have left this app in auto-pilot mode.
Image Wash Products
2021-10-05
United States
Great customer service. The sleekest looking upsell app on the market backed by an incredible team of developers and support advisors.
zoza.no
2021-10-05
Norway
Love the function off the app but it lagged my site much.(we use Dawn) Another issue is that when you decline an offer.. Move on add another item to your cart. THen the old offer from the previouse off will pop up. Not the new offer that should be triggered.
Liftmas Tree
2021-10-03
United States
The app boosted my AOV for sure. The issue is that when a customer adds a post-purchase offer to their order, it doesn't automatically request fulfillment for the new item from Printful which is my supplier. Leading to dozens of customers not getting their items or having the items shipped separately causing them to have to pay import fees twice. I've talked to everyone about this and they all say it's the other app's responsibility. Another thing is you don't have the option to edit the "pay now" button unless you edit your whole store's checkout button. So if you want it to say "add to order" to avoid confusing customers, you can't do that. I have multiple emails from customers ordering again by mistake since both the checkout buttons and upsell buttons must say the same thing. I love this app, but until these 2 issues can be fixed, I'll have to uninstall it for the sake of our customers.
BLK BOX
2021-09-30
United Kingdom
Recently installed the app however the pop-ups don't seem to be appearing when customers click 'continue to checkout' despite being set up to do so. It bounces them straight into checkout landing page when the 'Go to Cart' button is selected skipping the shopping cart landing page? (skip to cart has been disabled but still doing this) The app seems to be very clunky and have been waiting days for a solution to my issue, had to disable the app as I don't want customers skipping the shopping cart landing page. Whilst still paying for it and lack of communication. See potential within the app if issues get sorted
HopSport
2021-09-29
United States
Amazing app. Awesome support. Special thanks to Gaby who understood my requirement and helped me set up the Pre-Purchase and Post-Purchase upsell successfully and optimize my funnel:)
Acting & Voice Studios
2021-09-29
United States
Great app and great customer service! I wrote in confused about the functionality and they were very fast getting back to me and helped me with the issue. Now it's smooth sailing.
Calm Crystal
2021-09-21
Sweden
I have used one-click upsell for multiple stores and the split testing and statistics make it the best upsell app out there and the direct Shopify integration makes the process extremely easy. I just recently started using zipify pages as well for the first time and same thing there the split testing and statistics alone makes these apps worth it because you are gonna earn million by constantly improving bit by bit. with my last store, I hovered around a 2% conversion rate(before ios 14) and now I have a new store even a higher priced product and my goal is still to get to an average conversion rate of 3%
Polysleep Canada
2021-09-16
Canada
We we're looking for an app to help with AOV lift and after reserach decided on OCU. We've had Great customer service from Tasha and we're thrilled to use OCU on our website!
2021-09-15
United States
Just wanted to update this review. I still hate this app. My AOV has declined by 35% since I switched from the legacy app but I figured with all the updates, maybe it was worth switching to. It wasn't. All of the funnels are the same, with the same design, and format, yet the take rate is so much lower. I'm not sure how anybody can take any of these positive reviews seriously because every store owner I've talked to has experienced the absolute same thing since the switch. To say I'm disappointed is an understatement.
Booty Parlor
2021-09-08
United States
OCU has helped us make several THOUSAND more $$$ than we would have otherwise, just in the first few weeks after launching on Shopify. Once you are in the app and learn your way around a bit, everything becomes easy to do pretty quickly. Aside from that, the support team is amazing. Every time I have a question about anything, they are helpful and kind. Even if the app itself wasn't this good (it is), I would recommend it based on the support team and how willing they are to help. 5 stars, 2 thumbs up, 10/10 would recommend. All of it. If you want to sell more than 1 product per purchase, use this app.