Reviews for One Click Upsell ‑ Zipify OCU

Tall Earth

2024-09-23

United States

This app works!

One Click Upsell integrates well with my Shopify store on both mobile and desktop. The support team is great. When I had an issue, they were quickly on the case, kept me informed of status and quickly fixed the issue. Highly recommend!

One Click Upsell is amazing. I've increased my profit since implementing funnels for Pre-Purchase, Post-Purchase, and Thank You pages.

Not only has this app helped me generate more revenue, the support I received was amazing. Highly recommended.

I'm amazed by One Click Upsell...their support team is amazing! I'm just building out my funnels now and I know they will be a big success. Thank OCU Team!

Moxie Malas

2024-09-13

United States

I love how seamlessly this integrates with my website and the customization is amazing!

Can't recommend this app. Our customers were adding upsell items to cart, and finding during checkout that the PRIMARY item they were trying to buy wasn't in the cart anymore (the most expensive, crucial item!). People were checking out with JUST upsell items. We were able to reproduce this issue on our own repeatedly. Kind of a joke. Then we noticed one of the upsell items wasn't successfully adding. We reported this issue issue to them, and they come back almost 2 weeks later to say they "fixed this issue in firefox", when Firefox was the only browser that DID work. Overall I feel like we were a very low priority for them and I don't feel like they cared much to read our report of the issue carefully, or take it very seriously. For what they charge per month plus their commission, the service was totally unacceptable.

Definitely works!!!

updated our review after OCU fixed its glitch, resolved the issue. Appreciate the work Ezra puts in to helping educate merchants and the info/demo call i just had with Brittany from Zipify. Bottom line is that no systems are 100% you have to stick with the ones with the best/swiftest support

I deinstalled the app and they keep charging my account monthly with 31€. I do not even use the app and I want my money back!

Outstanding response and swiftly resolved the issue!

Dear Nuvira, Thank you so much for your review😊 If you need anything else, we’re always here to help. 🚀 Team Zipify

Great app and support from Ash

For the last 3 years this has been amazing. Made me roughly 40k. Then all of a sudden it caused my add to cart button to not work for a complete day. That costed me about 2k. Like winning at the casino... ‍♂️

Chris was great. Answered my questions and gave good info.

It's a little work to set up but totally worth it!

Très bon support, réactifs en cas de problème et l'app aide bien à grandir le panier moyen. Je recommande.

So impressed with the responsiveness of customer support. Kristina went above and beyond to help us adjust some code we were having trouble with after a theme update. So nice to have actual people to reach out to!

Pinwheel Crafts

2024-08-12

United States

Amazing customer support!

I am new to oneclick upsale and had some questions on the set up a funnel. The support was quick and helped me set up two funnels. A good add on to my website and is already helping me raise my ACV.

Tasha is AWESOME!!!!! She taught me the OCU Zipify ropes and was super patient. Thanks a bunch.

The app is extremely easy to use and works like a charm. In addition, the customer service and/or technical support is quick to respond and always has a resolution to the issue.

I mean, this is almost free money. Great customer service and statistically you are almost guaranteed to make incremental revenue to far offset the cost. Just do it and you won't be sorry I think. Tasha was a great help to set up funnels.

Really easy to install and to use. I highly recommend it

best upsell app that i've found. have tried some others but this one has the best user interface and experience.