Reviews for Omnisend Email Marketing & SMS

Easy to use, very good app. We use it since a year now with no problmes. We send emails to more than 15k subscribers every week. Customer support is awesome, they're help in 5 min if there's any issues or questions. 100% recommended app. www.vanilladeal.com

Sounest Email Marketing solution is extremely easy to use and works perfectly for a busy SMB to deliver exceptional notifications to customers.

I just set up my first e-mail blast with Soundest and it really could not have been easier. Customizing my own theme was quick and intuitive. I would recommend this to anyone looking to get more out of their e-mail lists!

Unfortunately the Soundest app has left me extremely disappointed. The install did not successfully import my subscribers from Shopify (it failed to import the purchase dates which makes it useless). Support blamed shopify for the format of their output. The on-landing popup was not allowing some customers to enter their emails to retrieve a coupon which worries me a lot as I'm very concerned with my user experience. The help service - while friendly - was slow and unable to resolve the problem, so suggested I email them a full export of my customer/purchase data from my store which is something that violates countless privacy best practices not to mention shares sensitive personal information of my customers. This app does contain some great features but is not mature enough in my experience with their trial to warrant paying the $100ish/monthy they quoted me it would cost once my Trial was over. Hopefully in the future they find a way to resolve many of the bugs and perhaps at that point I'd reconsider because it feels like they're 70% the way there, but reliability, repeatability, and automation are missing - the most important things to a store owner like myself!

I found the program very easy to use, the support was great, but I wasn't receiving much return for my investment unfortunately

Just started and I am really liking this app. I was able to get my first email campaign out within 15 minutes from the app download. Very user friendly. Exactly what I needed. Thank you! Please visit and subscribe at justalittlecheaper.com Steve

Easy to use for email marketing! Love it!

Very friendly UI and easily email marketing campaign set up. Thanks Soundest! Visit: aeroskinworldwide.com for any water sports apparel needs!

Is there anyway to get the subscribe button to the center of the page. I would like it to look like: http://www.dronenerds.com/ Thank you, Bill Pepper www.dronesliveview.com sales@dronesliveview.com

Great app and awesome extra features in the premium version to help boost conversions

Great app. Integrates seamlessly with the store. Very easy to pick products from the store and add them to the email template. Email marketing made easy!

I have gone through a few of these types of apps on shopify. Soundest has proven itself to be the best with so many different options for my business. From cart-recovery emails, pop-ups, welcome emails, etc. Soundest pretty much does the work for us! Download it. You won't be disappointed.

You can't do anything without upgrading your plan, what a waste!

Had a few kinks but tech support was very helpful in getting my issue resolved. Thank You :)

Really easy to use and set up so far!

Great app! Cant imagine doing email marketing without it!

Awful experience so far. We setup a campaign to send last week, only to come back this week to find the campaign "on hold". I contacted support and they told it this is normal because they need to "to make sure that all of the subscribers on your list are there willingly and are active." There's no info about how many emails were sent already, they never alerted us to the problem, and haven't answered our questions about how to resolve the problem. Support has been slow to reply, and answers have been very incomplete.

Very easy to use and great support. I am not exactly tech savvy but I was able to easily import my emails and have an email sent in minutes. The campaign email templates are nice and professional looking.

Wow! i love it. looks so professional and so easy to use too!! Great app!!

Updated review 10/31/2016: I am sorry to have revise this review but we wasted so much time and money I want to make other shop owners aware. It all started very well, we had conversions and it is very easy to set up. The app is nice, the marketing plan is very good. However, and this is a big issue, it does not provide double opt in! THIS IS A SERIOUS PROBLEM! Who at this day and age, doesn't have a double opt in option?! Please read on. Our shop has been hit with a huge number of bot/fake customer subscriptions. It's nearly impossible to tell which is real and which is not inside the app, the emails are real but they are not subscribed by the address owners. We paid another service to have the email list checked, many of the fake subscriptions returned valid email addresses. The only clue is the subscriber name, which is not visible on the dashboard. Actually, very little information is available on the app dashboard. We had our account suspended 3 times and were on the verge of being blacklisted with high percentages of bounces and complaints. Although the rep is excellent, they seemed to not think this was a big deal. I personally spent 2 weeks trying to figure out what was going on. Waste of my very scarce time, and money. We have our own domain, they told me that DNS records were not necessary at the beginning. Not knowing why we had such problems with our list's deliverability, I asked for the records to change the settings with the Registrar in hopes this would help. All other email marketing companies we worked with in the past (we've been on line since 1998) will provide this for free. They charged us an extra $59.00 for it and obviously, it doesn't solve the problem. We had to move our list to another provider with the holiday season just starting. Spent hours manually cleaning it up as we don't send unsolicited emails. We LOST OVER 500 legitimate SUBSCRIBERS when we moved to another service, which requires double opt in. Since I had just sent a newsletter days before, guess they thought confirming was not necessary. These were actual returning customers, some had been with us for years. It's a shame because the marketing plan is good, but the email list managing is very lacking and the support seems to think nothing is a real issue. It hasn't stopped the bots but at least those subscriptions don't get confirmed and are not sent emails. We had just paid for the monthly app charge and the DNS records. When I asked for a partial refund (it was just a gesture after this mess), they denied it. It took me almost a week to complete the move because of the outage, otherwise we would have uninstalled immediately. Yes, all this went down during the big outage in October 2016. It was a nightmare. ------------------------------------------------------------------------------------------------------------- I love this app! It does everything you need for ideal email marketing. Great customer support, super easy to set up and run, easy to create campaigns, automated flows that bring results. Reasonably priced too! Only wish there was a bit more customization to the sign up forms (pop up and page) but I'm pretty sure it won't be long before these are added. If you know a bit of code you can do it, I just don't know enough to do it on my own. Other than that it's perfect. Try it out - I'm pretty sure you will love it too. Thanks, Soundest, I see great results everyday!

Fairly easy to use. I like the weekly stats that they send of how many subscribers you have on your mailing list

Really easy to use and it takes just a couple of minutes to finish a campaign! Awesome

Yo, I really like this app so far, easy to import subscribers, and I love the email automation, I am giving it a try, hope to see how many sales go up because of using this app! Cheers.

Very easy to use. This app definitely deserve 5 stars+ Made email marketing much easier for us. www.finestmatchatea.com

I really found it very simple to use. Templates for campaign are straight forward and very flexible,