Reviews for Omega Messenger & Chat buttons
CAMEL
2021-03-09
United States
Great Apps! The service team response really fast and very helpful. Great Apps! The service team response really fast and very helpful.
BlackSoldierDesigns
2021-03-04
China
Very useful program, the service is also very good, their customer service can always help me solve the problem in a very short time. It is also very convenient to use, it is very convenient to use this program to communicate with customer service
Country Galz
2021-03-03
United States
GREAT APP and even greater customer support. Tried other chat apps but this is just the easiest to use for my site. Had a minor issue and they help you out right away.
KS Boardriders | Philippines Online Branded Clothes & Surf Shop
2021-03-01
Philippines
I've tested a few apps this is definitely one of the simplest, also great customer service. Will continue to use thanks!
suneiika
2021-02-23
Australia
When we meet problems in running this app, the customer service team quickly responded and fixed them, so we would highly recommend people to have a try!
Polished Gentleman
2021-02-02
United States
This app is good for staying in communication with customers hitting your site. You can handle questions/comments through it. Also good for building trust if your customers know there is someone there to talk to. This app has good support too, they helped me fix something when I couldn't.
Fit 2 Fly
2021-02-02
Canada
This app had an issue working with my current Shopify theme but the Omega tech team was able to quickly get it working. Great customer support : )
gohigh3d
2021-01-15
Hong Kong SAR
very helpful! And the technical team is diligent and professional.I had some issues with my theme integration but was able to get prompt support through their live chat. They were able to quickly identify there was an incompatibility between the app and one of my other apps.
Whisker&Paw
2021-01-13
United States
Excellent app! I had some issues with my theme integration but was able to get prompt support through their live chat. They were able to quickly identify there was an incompatibility between the app and one of my other apps. We were able to get it resolved and now the app is working beautifully on my site. I highly recommend this app over the other Facebook chat apps as this one has excellent, quick customer service in case anything goes wrong. It’s also customizable which I enjoy. Thanks again!
Jontong Ink
2021-01-07
United Kingdom
This app is perfect. Free version does everything that I need for now and it is a way better option than messing around with code from facebook to add the plugin to my store. It's pretty much identical as far as I can see and integrates with my site/facebook Business suite perfectly, too. Great!!
Chester Deek
2021-01-04
Chile
gran atencion al cliente soportando boludeces ajenas. muy buena app y atencion al cliente. perfetoooooooooooo
TyredPetz
2020-12-27
United Kingdom
The app is amazing and so easy to use, it saves me a lot of time and it keeps all my customer messages in one place, I really like it. And the customers support guys are very nice and helpful
FirstStories
2020-12-27
Israel
Quick install, Support multi-language, It works well. _____________________________________________________________
Leones Marvelous Items
2020-12-23
Hong Kong SAR
I just installed this app. I choose it because I can add the customers who chatted with me as a friend.
BAMBoutique.ca
2020-12-23
Canada
The app does exactly what I need it to do and when I asked for support the service was efficient (considering they are on a different time zone than me (montreal)). I am satisfied
HugBug
2020-12-20
Canada
Super easy, super quick installation. I like how i can tweak it to suit my brand. Premium version is definitely worth it. Store viewers feel engaged quick which is imperative for conversions. Also chatted with the support team who are friendly and responsive. I really like how they handled my specific requests. Will be checking in for future apps by these guys for sure ...
Joaillerie Zimm's
2020-12-02
Canada
Needed help, hope this was nothing, prove to be more complex. The came in, via TeamViewer and didn't quit until this work. I am very happy and impress just by the service. I really have high hope for this apps, now that i have seen them work. I recommend.
GAME MASTERS
2020-11-19
Chile
I really like it. It helped me to convert clients that I wasnt converting before and the free plan is good.
Pyk Copenhagen
2020-11-16
Denmark
I had some difficulties setting it up, to begin with, but the service and support helped me in a fast and efficient way.
Caja Del Crimen
2020-11-16
Belgium
I had some question regarding my integration and I got quickly and very good helped by Cong from customer support. I can recommend everybody this app/integration!!
TrendOye
2020-10-30
India
I just started using this app.. as of now it looks good to operate for live customer chat.. all da best team omega..
毛起來 MAOUP
2020-10-14
Taiwan
great APP to easy use! kindly, fast and helpful service to solve our question perfectly. awesome! thanks
Cone Depot
2020-10-04
United States
So far so good... Push button install. Fast and intuitive Facebook login. Straight forward settings. Highly customizable. Best of all it works. Direct customer to you Facebook instant messaging from anywhere on your website.
Komorebi Knife
2020-09-28
Denmark
I had an issue integrating the pop-up messenger icon to my webshop. I have reached out to the support team and my problem was solved in no time. Really effective customer service. Highly recommend, thank you!
QuincyLash
2020-09-23
Singapore
Beware of what you are giving this app in return for free use! They inject another Facebook Pixel on my store, a pixel owned by them, collecting my customer data! You can download the Facebook pixel helper chrome extension to see this for yourself. UPDATED: Company wrote to me to clarify (as per below). Updated my rating from 1 to 3 stars. I am still not sure if I want to use this.