Reviews for Omega Estimated Delivery Date

Very easy to navigate. lots of different options to display on your product page and when you do have a problem the customer service is excellent.

Thank you for your fantastic 5-star review! Your support and feedback mean the world to us. 😊💖 We're here to help anytime—thank you for choosing us! 🙌✨

Great app! Great support! Trying it for free now, but enthusiastic about it. Give it a go! Thank you for your amazing 5-star review! We’re thrilled to hear you’re enjoying the app and support so far. 😊💖 Your enthusiasm is contagious—happy exploring, and let us know if you need anything! 🙌✨

very helpful thanks samuel Thank you for your 5-star review! We're so glad Samuel was able to help you. 😊💖 Let us know if you need anything else—our team is always here for you! 🙌✨

Works excellent, helpful support setting up customizations. Thank you for your 5-star review! We’re thrilled to hear the app works excellently and that our support team was helpful with customizations. 😊💖 Let us know if you need anything else—we’re always here to help! 🙌✨

Great functionality and support. After I installed the app I needed a little help setting it up. Tracy was very helpful and answered all my questions immediately and got me up and running in no time. I love that I will be able to show the delivery dates to my customers. Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that the Estimated Delivery Date ETA app’s functionality is helping you showcase delivery dates to your customers. Huge shoutout to Tracy for the quick and helpful support! 🚀 If you need anything else, we're always here to help. Thanks for choosing Estimated Delivery Date ETA! 🎉📦

Love this app! Many customization & translation options. Contacted the support team twice, always got a reply within 1 minute! 🌟 Thank you so much for your wonderful feedback! We're thrilled to hear you love the app’s customization and translation options. It’s great that our support team could reply quickly and help you out. We're always here whenever you need us! 🙌💙

Great app, great support. I love the way the app work. its magicallll ✨ Thank you so much for the amazing feedback! We’re thrilled you love how the app works — magical vibes all around! And we’re always here to provide great support whenever you need. 🙌💙

Sofia really helpful! Thank you Sofia 🌟 Thank you so much for your kind words! We’re happy to hear Sofia was really helpful. We’ll be sure to pass along your thanks! Always here if you need us. 💙🙌

Super helpful app! Gave accurate delivery estimates and makes the shopping experience smoother and more reliable for customers. Fantastic customer support too! Quick responses and very helpful throughout the process

Great app and great support. I had some doubts to setup, and they answer and guide me very fast. Excellent app to show estimate delivery dates to our costumers.

Me ayudaron a resolver muy bien las dudas que tenia y es facil de usar 🌟 ¡Muchas gracias por tu amable comentario! Nos alegra saber que pudimos ayudarte a resolver tus dudas y que encuentras la app fácil de usar. Siempre estamos aquí para apoyarte cuando lo necesites. ¡Gracias por confiar en nosotros! 🙌💙

Received instant and efficient support from Tanya. The app works great and the tech team supports in customising the app to your needs and wants. 🙏 Thank you so much for your kind words! We're glad Tanya and the tech team could provide you with instant and efficient support. It’s wonderful to hear the app is working great and that we could help customize it to your needs. We’re always here to assist whenever you need us! 💙🙌

Great app! I had an issue on a Sunday morning (EST) and in less than 5 mins, Ben jumped on and saved the day! That's what I call customer service.

Great app and service absolutely love it..

Excelente, y la ayuda de soporte muy util y rápida. ¡Muchas gracias por tu comentario! 😊 Nos alegra mucho saber que estás satisfecho con Estimated Delivery Date ETA y que nuestro equipo de soporte fue útil y rápido en ayudarte. 🙌💬 Estamos siempre aquí para apoyarte en lo que necesites. ¡Gracias por confiar en nosotros! 💚

Perfect

Very easy to use. Technical support is fast as well.

Amazing service!

all the staff r so nice thank u guys

I do not recommend installing this app. It won't let you set different processing and delivery times for different types of products. This option in the app does not work well if you have more than 25 products in your store. It will not work in automatic mode with filters. Hi there, We’re truly sorry to hear that the app didn’t meet your expectations, and we genuinely appreciate you taking the time to share your experience. We understand how frustrating it can be when a key feature like setting different processing and delivery times doesn’t work as intended — especially for stores with a large product catalog. It’s disappointing to hear that the filtering function and automatic mode didn’t meet your needs, and we sincerely apologize for the inconvenience. At Omega, we’re constantly working to improve based on feedback like yours, and we’d truly value the chance to make this right. If you’re open to it, please consider reinstalling the app and giving us another opportunity to support you. Our team would be more than happy to investigate the issue closely and help tailor a solution to your specific case. You can reach out to us anytime via our 24/7 live chat or by emailing us directly at support@omegatheme.com. We’re here and ready to assist you every step of the way. Thank you again for your feedback — it’s incredibly valuable and helps us build a better experience for all our users.

Incredible app. Incredible customer support.

I'd give this 0 stars if I could. I tested this in a sandbox prior to publishing to the live theme and it functioned correctly in the lab. When published to the live site, at first it looked great, then within minutes it stopped showing on product pages. After that, it created three boxes with shipping to Afghanistan. I attempted to shut it off in the theme, but it still displayed. My only remaining option was to uninstall. To be clear - there was no time for support. My live site had three boxes on every product page showing shipping to Afghanistan in a non-default color for the app. Shutting the app off in the theme did not remove it from the product pages and the only option was to uninstall. After the review posted, developer offered free access to any pricing plan until the issue is fully resolved. Here is the problem with that - I have multiple Google Ads campaigns running across the country. Am I supposed to just pause all my ads or close my store while they work this out? Are they going to compensate me for revenue? This wasn't a small issue - EVERY product had three windows with "Shipping to Afghanistan" on them. This isn't some small bug - it is a major issue that needed immediate support - which based off their offer, is not something they plan to do. Hi, We're truly sorry to hear about your experience, and we completely understand how frustrating this must have been for you 😞. We genuinely care about every user’s experience with our app, and it’s disheartening to learn that it didn’t perform as expected on your live site after testing successfully in the sandbox. We're truly sorry we didn’t get the chance to support you before you decided to uninstall the app. If only we had received a support request earlier, our team would have absolutely stepped in right away to help troubleshoot the issue and make things right. This issue is resolvable with a few quick adjustments or updates. We completely understand your decision to uninstall, but we’d truly appreciate the opportunity to support you properly and make things right. If you’re open to it, please consider reinstalling the app and reaching out to us—either by emailing us directly at support@omegatheme.com or simply replying to the message our support agent has already sent you. We’ll prioritize your case and work closely with you to make sure everything runs smoothly. Your feedback means a lot to us, and it’s what helps us continue improving the app for everyone. Thank you for sharing your experience—even though it was a tough one—and again, we’re really sorry it turned out this way. We hope to make it right 💙. --------------- Update reply: Since you left the review, we’ve reached out multiple times, but we haven’t received a response from you yet. We genuinely care about your experience with our app, and we’re eager to work with you to resolve any issues you’ve encountered. Please let us have the chance to support you again. You can either reply to our previous emails or reach out to us directly at support@omegatheme.com. We are always there for you!

Customer service Cam responded quickly and successfully solved my problem. The response was timely. Thank you for the wonderful feedback! 😊 We're thrilled to hear that Estimated Delivery Date ETA helped you solve your issue quickly, and a big shoutout to Cam for providing excellent support! 🙌💙 If you ever need assistance again, we're always here to help. Thanks for choosing ETA! 💚

Great customer service, excellent tool Thank you for your feedback! 😊 We're so glad to hear that you had a great experience with both our customer service and the Estimated Delivery Date ETA app. If you need further assistance, feel free to reach out anytime! 🚚✨