Reviews for O:Request a Quote ‑ Hide Price

Customer service is great!

I've just started using this app, but so far it seems great and the support I have received from Cam is rapid and effective. Highly recommended so far!

Omega team are quick to respond and have implemented my requests, which is just amazing. Great team behind the scenes and a great product. Omega team has the best customer service experience I have ever encountered. I have had to chat with their team many times while updating the apps for customization and they reply within 5 minutes and all questions/comments/requests completed quickly and easily. HIGHLY recommend.

Muy buena para quitar el precio e los productos (en nuestro caso varia el precio final porque los productos son a medida) y poner consultar precio. El soporte muy rápido y eficaz

Highly Recommended! I found the O a Quote app to be perfect for my needs! My client wanted specific products to be available only as "preorder" and to hide the prices, and this app delivered flawlessly. I tried several other apps, but they all had limitations. This one is by far the best! The support team was amazing—quick to respond, very helpful, and guided me through the configuration process smoothly. I highly recommend this app! Thank you! 

I spent two days trying to work out how to get this app up and running on my store. What a waste of my precious time. I needed to create different forms for different products. While this plugin has the configuration capability to do this, it actually doesn't work. So I gave up. Also the instructions are written in poor English and can't be followed. Considering the amount they charge per month, I am sure they could hire an English copywriter on Fiverr to improve the user guide.

🌟 Thank you for the 5-star rating! We're thrilled that you are enjoying the Request a Quote ‑ Hide Price app. 😊 If you need any assistance or have any questions, feel free to reach out. We're here to support you!

Great app, lovely customer service

After using the APP for a while, I would like to recommend their service. The communication is clear, and the service is delivered in good quality. Our theme and industry-specific function in the product page are often not fully compatible with this APP, and the team nearly always endeavours to deliver a satisfactory result. Thank you. Update: We're using the APP for 1 month now, the APP remains stable. The support is still excellent.

Really helpful service, was prompt with getting the issue I had resolved

the assistants were very helpful

very useful for entering product requests. The support was super helpful in resolving my requests. 5 stars

This app has become more of a time-consuming troubleshooting process with each update or change. Integrated it into our website to allow for a more streamlined quoting and booking process for our rental business however each update has made our team have to spend more and more time to troubleshoot the app due to functionality issues of the app. Every update has made a different old setting previously in place inaccessible. The app's team are not in a U.S. time zone so very little can be addressed in real time. Most things are addressed overnight which can cause most things to take multiple days to be resolved. The concept had a good framework, and the developers try to receive feedback but very little is resolved in a timely enough fashion for businesses to be able to rely on this app to be used for a core part of the business model. If they were to have a developer on-call 24 hours, it could be a really good app. But the way they do things now is making us want to cancel the annual subscription and find another quoting feature app or leave Shopify all together.

Brilliant little app....and really fast, flexible support. Does what it says on the tin! Cam from the Help Centre was especially helpful. Well done

Very helpful staff

Great app

The support team is excellent, quick and efficient responses and solutions.

Support is very fast and responsive. They always listen and fix what you ask of them!

The app seems to perform very well (installed 30 minutes ago) and is doing what it's supposed to; however, the support is 5-star! Tracy walked me through the installation and configuration of the basics, answered all of my questions, and helped me verify the installation. I'm very impressed. Thank you.

I'm a shopify beginner and the support from this app has been incredible. They showed me how to choose which products I wanted to have the add to quote function, and which ones I wanted to allow add to cart. So fast and easy, thank you!

I love this app and its support team! Their features are very flexible and can help us solve problems immediately when we have them. I will be happy to use this app all the time.

Customer service was great with getting everything set up. Can't wait to start using it. I appreciate you Tyler.

I received excellent customer support from Vincent during setup. Highly recommend their customer support. I'm in the process of checking out the app for Thermell, but so far, it seems to be a seamless solution for websites that operate on a request for quote basis! - Jill

Solutions M3

2024-07-12

Canada

I really like this application. Simple to set up and use. Technical support is fast and efficient.

Really quick and good service