Navidium Shipping Protection
Cart Upsell and Cross Sell | Order Protection | Insurance
318 Ratings
About this app
Ditch shipping insurance apps & manage your own shipping protection program in-house as an upsell.
Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an insurance company, and do NOT underwrite plans.) You keep 100% of what is collected, and route shipping protection premiums to yourself instead of having a shipping insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout including subscriptions.
- Offset the cost of lost & damaged shipments with digital products cart upsell.
- Keep all the shipping protection fees, and add margin when claims are low.
- Includes reporting, control on pricing, claims portal, 1 click refunds/reorders.
- Route insurance protection fees back to you & increase your conversion rate.
- Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud
Categories
Features
Claims Management
Offers And Recommendations
Analytics
Customization
Opt In Experience
Coverage Type
Key Benefits
- Shipping Protection Upsell: Offset the cost of lost, stolen, damaged shipments. Route shipping protection premiums back to yourself, creating a self-insured Upsell.
- Manage Customer Service: Own the Entire Claims Experience. No 3rd Parties breaking up your customer service process. Upsell your own Shipping Insurance Protection.
- Increase Bottom Line Profit: Keep all the Shipping Protection and offset fraud, chargebacks, Stolen Shipments when claims are low, as an order upsell, and cart upsell.
Pricing Plans
Free
Free to install
- Up to 50 Orders a Month
- Free Expert Installation
- Automatic Installation
- Shipping Insurance Support
- Email Support
Essential
$29.99/month
- Up to 500 Orders a Month
- Free Expert Installation
- Automatic Installation
- Shipping Insurance Support
- Live Chat Support
Growth
$49.99/month
- Up to 1000 Orders a Month
- Free Expert Installation
- Automatic Installation
- Shipping Insurance Support
- Email Support
- Live Chat Support
Enterprise - Plus
$99.99/month
- Unlimited Orders
- Free Expert Installation
- Automatic Installation
- Email Support
- Shopify Plus Checkout Widget
- Live Chat Support
App Insights
Monthly Reviews
Stores by category
Stores by product count
Distribution of store sizes using this app
Brands Using This App
TRINITY
Glow Beauty Hair
Health & Beauty
OFUURE
Apparel & Accessories
STELLA CHROMA
Health & Beauty
Padel USA
Sporting Goods
Profusion Cosmetics
Health & Beauty
Recent Reviews
Reviews
2023-11-14
United States
I used Route for a while then switched to Navidium. It's the best thing I ever did. It's an absolute no brainer. Route provided very little help and in fact it was a pain to have them handle shipping issues and our customers didn't like it either. Better to handle on your end and provide a better experience and make more margin in the process. 5 stars.
2023-11-14
Canada
Navidium works great and the support has been quick and efficient. More than offsets the cost of having a no questions asked guarantee on our shipments.
2023-11-13
United States
I wish i knew about this app earlier! I found this app through a friend and It has helped saved us quite a bit of money right from the start. The team was great and accommodating to install the app on all of our stores and supported it throughout multiple themes. If we ever had a bug or problem, they would be right on top of it and take care of things. They went above and beyond for us and we are truly grateful for this wonderful app they have created! Thank you!
2023-11-13
United States
We honestly don't review apps (and we utilizes over 40 in our Shopify store), because most don't work as promised, but I will take the time to review this app. We are continually impressed not only by this app's performance, but also their customer service. When it came to set-up, they were with us every step of the way, answering questions quickly and efficiently. Their support team has complete knowledge of their product, but more importantly, they have knowledge of running a business on Shopify, which is rare. Often times, when we deal with apps' customer service teams, they know programming, but can't fully understand our business needs because they haven't run a business. This app gives us, and more importantly our customers, peace of mind and confidence purchasing with us, while also generating extra revenue to cover any shipping issues. We highly recommend.
2023-11-13
United States
Love this app! Incredible, friendly, personalized support that provides fast and easy installation. Zero friction on install!! We were in business with Navidium very quickly and the app has a super simple dashboard to track metrics we want to see, plus a tool to track and report on claims. The claim feature has replaced an internal (Google sheet) that we'd used, for an easy, centralized place to measure claims (and no we don't have that many, but they're all in one easy-to-find place!) If you're on the fence, get the app.
2023-11-13
United States
We switched from Route... Why pay another company tons of money and redirect our customers to their app/team? It was a broken experience and one we found that route was not accepting claims and leaving customers with a bad taste in their mouth. Navidium put the entire experience back into our hands with a better experience for our customers and for us to recover costs and sometimes more when a shipment goes wrong or is stolen. I would 100% suggest companies go this route for the customer experience alone, and the benefit of a managing your own claims and not having a company your paying a ton of money too to simply decline them.
