Reviews for Multi Vendor Marketplace

Amazing support! Would recommend to anyone!!

Vashu Bhatt is a great guy, give him a raise. All queries has been solved.

We researched and tested a variety of platforms and apps for our marketplace. Webkul's MVM offers the highest level of functionality and documentation and has a swath of features. In the event you have any issues during setup, or if you're in the research phase, there is an extensive library of support topics and an INCREDIBLE team that will answer your queries. Their team is also available to customize the app for your specific needs and can be hired to further develop the app on a contractual basis. Kushagra and Vashu have been my main Webkul contacts and they go above and beyond the call of duty each time. Yes, their hours are Mon-Fri on IST yet they seem to work nearly all the time and on weekends as well, at least in our case. Very pleased thus far. If you're on the fence, this should be your push!

I was very hopeful about this app. Support was initially responsive as I tried to work through installing the app and getting it configured but eventually devolved into typical overseas support responses which answered questions I wasn't asking or cut and paste responses that failed to grasp the issue at hand. The set up is convoluted and needlessly complex as there are multiple instances of configuration screens where you have to set the fields and flags in more than one menu. For example you can indicate what fields an item entry should have for sellers, but then you have to go into another screen to turn them on or off. The key issue I had is that I could not get this system to properly charge for shipping for multiple sellers. If someone bought something from 3 different sellers, it would only charge for 1 shipping fee, calculated from our location like we were shipping it, which we aren't. I later came to discover it was due to the fact we have a custom shipping app, which means shipping would ultimately end up having to be either custom coded into our page (which is too complex because of our existing custom hold order program integration), or sellers would have to define their flat rate shipping location by location, which is just too much work. Being an app written by people from India and English being a second language there were NUMEROUS confusing configuration descriptions with double negative syntax and several public facing statements that were worded oddly, some could be customized but others could not. All in all this is why I avoid dealing with programmers from non-english speaking countries ; the communication barriers are just too great and too frustrating.

The settings are mostly complicated, but the chat support always helped. There are solutions for most issues that I meet.

Great support team, very reactive and they helped me with all my requests. I highly recommend !

Incredible app. Solved all my problems when wanting to create a marketplace for sellers to list products on my website. It was a painless experience with a great support team whenever I was stuck. Very easy to use.

Holistic Vybez

2023-11-17

United Kingdom

Vashu bhatt is very helpful and the app is easier to understand now

Great Support Team, Solved all my queries just in 1 go, Highly Recommended

I'm not even talking about the madness of the application, the customer service is impeccable.

I recommend the Multi Vendor Marketplace app to any store and every store! It doesn't matter if it's a Shopify store, Woocommerce, Etsy, Magento, prestashop, BigCommerce, etc... There are also connectors (importing products from one platform to another). It is the BEST app ever! It's so versatile that it can be used for any marketplace (seller-buyer) ecommerce stores. It can be used for tangible ecommerce, digital ecommerce, brick and mortar multiple locations, booking features, product subscription, chat GPT, etc..., the list goes on and on... It's so customizable that the Multi Vendor Marketplace app can be used for anything under the sun. The Multi Vendor Marketplace app deserves 10 stars (**********) This is by far, the best app in Shopify app store. The customer support is beyond GREAT. Mirza Nadeem B. and the rest of the support teams answer all questions in at least 1-business day. The app might be intimidating at first, but take the time to ask clear / concise questions. Take a little bit of time to read the documentation. Understand the app constraints (there are not many constraints, to be honest); understand the flexibility. Do your homework first, before you give the app a bad review! Understand the fundamentals of building things; use divide & conquer to achieve your goal, when using this app. I honestly hope Shopify reviews this app to see its awesomeness. Mirza, you're the best, the developer team, you're the best. Sorry for all these questions, but you guys ROCKS! Kudos to the team at Multi Vendor Marketplace! Thank you!

I could not make this application fit into my store, the interface and everything is not clear to the user. It is complex to understand how this app works

Their system is slow and buggy. I reported an issue a long time ago and sill haven't been fixed yet. Their interface to add product is really bad and painful especially when you add many variants for the products. Why would I need to wait each time I add a variant? Why not just assign products variants images and save all at the end? Isn't that faster? Honestly, if you are looking for a multi-vendor app you bette look somewhere else or build your own from scratch! I have so many observations about their app but the list is long.

Great live support, easy to communicate and get issues solved quickly. App is easy to use, and great for stores with multi-vendor systems - makes it so much easier for everyone.

Technical support is amazing! I had an issue with the function of the app and requested technical support. They were not only able to solve the issue but gave me valuable information to help with the issue in the future! Thank you!

Parfait pour le moment... TOP

Thanks to Vashu Bhatt who helped me to search and find what I want, in a manner of minutes. Great team and great services

Amazing service, specially live support is most commendable. Totally Recommended!.

Really good for c2c models and great customer service

Outstanding customer support—nearly immediate responses and accurate solutions.

Powerful application, that has lots of well thought out functionality. We've spent quite a bit of time now using the app and we find that they've covered most features that you would expect for a marketplace. Customer service is super helpful too and responses are always detailed and on point.

⭐⭐⭐⭐⭐ I can't say enough good things about the Multi Vendor Marketplace app for Shopify! This app has completely transformed our single vendor store into a thriving multi-vendor marketplace, and we couldn't be happier with the results. One of the standout features of this app is its advanced inventory management. It allows us to effortlessly manage a wide range of products from different vendors, keeping everything organized and streamlined. Customizable settings are a game-changer, giving us the flexibility to tailor our marketplace to our specific needs. The user-friendly interface makes it easy for both vendors and customers to navigate our marketplace. And speaking of customer support, the team behind this app is nothing short of amazing. They've been incredibly responsive and helpful, especially when we needed assistance with customizations. I must admit that the extensive options initially felt a bit overwhelming, but the support team was there every step of the way to guide us and answer our questions. It's reassuring to know that help is just a message away. Affordability is another big plus. We've been able to grow our marketplace without breaking the bank. Plus, the integration with platforms like Stripe has simplified payment processing for both us and our vendors. Lastly, I appreciate the continuous development and updates from the app developers. It's clear they're committed to making this app even better over time

Great Fabulous Support team is very good and helpful.

APP has more functions and perks than any other found in the Appstore. When service is required, they make the analysis and iterate as long as needed to keep the customer happy and understand why thing happened (even when is a customer mistake)! My congratulations on the functionality, the service and the always-available support!!! TOTALLY RECOMMENDED!

Their support team is the best and their app has all the functionalities of building a successful marketplace on shopify