Reviews for Multi‑Store Sync Power

Linjer

2023-11-20

Hong Kong SAR

Amazing app - keeps multi-store inventory in sync. 0% error, 100% accuracy. Highly recommend. Incredible customer experience team - attentive and responsive. Thank you!

Just an update to my 2020 review - still a great app and no issues whatsoever. Thanks to Vishal for sorting a problem very quickly as I had turned off syncing and couldn't remember how it was set up! Great customer service which makes all the difference. We had a few hiccups at the start but Vlad and Tom were quick to reply as it is sometimes a bit difficult to get your head round different locations and what fields sync. Easy to use and straightforward app.

Awesome high touch support and guidance from Safouh. We appreciate his help and his insights as we navigate the change. Thank you for your help! We appreciate you :)

We have only just started using the App to connect our 6 shopify stores to manage inventory. The set up was a bit tricky to understand, however the Support responded with lightning speed and offer expert assistance. Early days buy it does what it says it will and the support is there.

Alex was very helpful and easy to work with.

Excellent Service, Great App

This app is perfect for us. We are using this app to syncronise stock inventory between stores (stand alone shop, each shop has their own shopify backend). I also use this app for an additional shop (different brand) for stock and collection sync (single sync for all new collections). the service is perfect - Alexis was immediately available and answered all my questions and guided me through a few app settings / adjustments. Perfect app & amazing support - thank you guys!

Can only recommend this app to any store owner who is considering taking it to the next level. Adding additional stores and making sure inventory levels are synced as well as products in general. Whether the product title, description and even Metafields. Adding new products get synced as well to our new store, without any additional work. Support is next level and very professional. We have received swift, adequate and outstanding help. Given there were a few issues, which were caused from our side, the Egnition team have been very quick in sorting out the few kinks. If you're looking for value for money, this app is the way to go. It has reduced the work significantly and increased our efficiency by tenfold. Being able to not worry about inventory enables us to focus on marketing and other departments. With these standards, going forward to the future, I am excited for the collaboration between Egnition and us. Once again, thank you.

This app has made our lives easier. By far, the best customer support team that we have ever witnessed. They are fast, responsive and tech friendly. Anyone who wishes to sync their stores across, this app should be the first choice. Regards, CHIC LE FRIQUE TEAM

Good app. Does all what is required of it. Support was great to answer queries. usually app support doesn't get on a call with the merchant but these guys did for which they deserve all the applause.

One of the absolute worst apps we have tried (and we have had it for 1 year time to give them room to improve that is not working). Do not download this app- choose Tipo instead which works like a charm. This app will give you soooo much problems and have made us loose so much money on constant glitches and also constant errors in sync. The service team will once in a while tell you they are aware about the issues and then they are never fixed. Our bottom line was when they now said they know about a very severe sync issue that cause us finanical losses every day but said "we will fix it by sept 8th....". At the date of Sept 1.... Their lack of respect is abnourmous.

We used this app for around two years, it was always a bit glitchy and a bit slow but it generally worked. 2 weeks ago our products stopped syncing to our destination store (even though the dialogue box showed that the sync was successful). I contacted support and was met with an incredibly condescending response that we must have changed the settings (we didn't). 6 frustrating emails later, the development team conceded that they had indeed updated the software (without any notification), and the app would no longer work for us. Average product, terrible service, we've moved on.

Best app ever , very functional, but the best is the 24/7 support by Safouh Addas made this app very easy for us and a stress-free process, always available and extremely efficient, i recommend this app mostly because of the technical support provided. Thank you so much Safouh, excellent job !

a good app, we had a few glitches on set up but the support is so good they fixed them quickly. which i think is the best you can hope for it a shopify app.

The app is very complete and helped us syncing our products in two of our stores. The support team is amazing, they answer really fast and helped us out in all the process.

The support team is fantastic, they guided me through all the process to set up the app. Even though we just started using it, we can tell it will help leveling our stock in two of our stores really smoothly.

Fantastic service - wonderfully powerful app that meets our needs perfectly. Their support team talked me through an issue we had with our settings within the app and taught me patiently how to overcome the issue (which was a problem we had created, not with the app itself). Would 100% recommend this to others based on it's performance and usability.

Mr. Safouh you are the best. This is the second time you have helped me and solved my issues so I can keep using the app. I really appreciate your help.

Safouh is super helpful! We will be using this app across all my 4 stores because of him! Thank you for your help!!!!

Great app, great for the connectivity of our two shops. They have some really interesting features that you will definitely find useful.

This is by far the best app support I've received from a Shopify App developer. The app works perfectly for my store and while it was a little confusing to set up on my own, their support team suggested a quick Google Meet call and they solved all of my issues immediately. If I could give them 6 stars I would!

This app has allowed us to quickly synchronize all the stock in our stores and optimize time in stock management. I especially highlight the help received by the support team, much appreciated!

Seamlessly syncs our Canadian and US online stores so we don't have to re-enter every product. Customer service has always responded to questions/requests/issues within a few hours, and are extremely patient and thorough when assisting you. Highly recommend.

The app has done exactly what we needed to do and their support team has always been extremely helpful, responds almost immediately and have walked us through things in a very easy to understand manner.

Really good app and has such a great support team. Always available to help and respond very quickly. Safouh is who helped me and he was very helpful!