Reviews for MailerLite Email Automation

App does not sync with orders. I don't know what it depends on but there is no synchronization with shopify that is different from a new registered user

Update to the below review 12/9/22. I heard literally nothing back from mailerlite from the support request I started in this app. So I started a ticket through their website and after two back and forths where I submitted a PDF of step by step what wasn't working, I got total radio silence. I submitted another ticket, but at this point I'll be looking for another e-mail provider after years of using them. Just don't bother. There are better services. I've been a mailerlite customer for years, but the app absolutely refuses to sync with shopify. I can log in fine to MailerLite on their website, but when I try to log in to connect the app to my store it tells me that there is no user with my e-mail address (which I did type in correctly). I'll gladly update my review if it starts working properly before I get a new e-mail provider that does integrate properly.

App does not sync with orders or customers at all, shows $0 despite that not being accurate so it erroneously segments users i.e sending discount to people who have already purchased and abandoned carts to users who have already completed them. Support requested full admin instead of the usual contributor account to diagnose the issue. HUGE game breaking issues with the Shopify integration despite it being a GREAT email builder with a fantastic iOS app. UPDATE: Support has reached out. Currently working with mailerlite support. Will update with details.

I got a recommendation from a friend for Mailer Lite who's very happy with everything. Thus, I was pretty much surprised about the rating here, but I tried! And I can only say, it works perfect! Even I find it much more user-friendly than Convertkit or Flodesk. Also the templates are really nice. Flow automation runs super smooth! Pricing is very fair, especially for starters. Support (finding: I overlooked to save ) via chat was lovely, fast and professional!

App is useless. It does not pull up previous Shopify orders and even when new orders come in, some of the data does not show up. I ended up paying for the paid plans for it thinking it would pull up my data. I never used it. Asked for a refund, they did not do anything about it. Really disappointed.

I spent some time setting up the account, and answering some complex questions. Suddenly MailerLite kicks me out, and I get this email: "Email marketing has many rules and regulations that both our customers and we must follow. Therefore, we closely review every application to ensure compliance. Your request has been carefully reviewed. It has been determined that we are unable to provide you with our services at this time. We are sorry we are not the right match for your email marketing needs. Due to the complexity of our account request process and the high volume of requests received daily, we can't provide detailed information about individual cases. Please note that the decision can not be reversed." I have no clue what happened, and as you all can see, I can’t expect to get any help from Mailerlite either.

We Tried to use Mailerlite. We wanted a system in which we could send Plant Care requirements to customers automatically. Apparently, this could be done however after being passed around from employee to employee and never recieving much help from each it feels like they just aren't sure of the capabilities of their own app? It's very odd however the support was very unhelpful and after i believe being passed to the 6th different support employee i think it's time we gave this review. Just use another app and someone else and save yourself the time. Very disapointing.