Reviews for MailerLite Classic

The mailerlite app is great. I have been working the App during 3 months and has been great. You can customize the emails and it’s cheaper than other mail apps. You can build and grow your mailing for free, while learn how to use it and maximize the service. Also, great customer service. The only downsize, is that you have to use a desktop to create the email. But the mobile app is great to see the results in a realtime basis. Thanks!!

I spent about 2 weeks researching all the different email marketing providers. Some were over complicated and pricy.... whereas Mailerlite was perfect. When considering whats best for you, really think about what you actually need. I reckon most of the time Mailerlite would be fine. Their system is so user friendly and enjoyable to use with great live chat support. I moved from Mailchimp and I now feel more in control of the system. The reason I think for why there are so many negative reviews.... is that you need a business email at first, but if not setup may just take slightly longer.

Works great, packed with features, and the email design is great. Highly recommend using this app for email blasts + automation.

Ignore bad reviews, the app is great! Many useful, easy to custom and create campaigns. Congratulations for the job and thanks for the free version.

I've used lots of EDM platforms and Mailerlite is by far the best and cheapest I've found. It's easy to create beautiful EDMs, pop up and workflows for automated emails, all in one place. The analytics are great, I love how I can track the effectiveness of my campaigns directly against the resulting sales. Highly Recommend.

Bad support, doesn't sync properly with Shopify. I tried to contact them to have it fixed. but they didn't even answer most of my calls. The good part is that it has a good interface and the you can design nice emails with it.

Kapow Meggings

2020-03-09

United Kingdom

We shifted from Mailerlite once the Shopify integration stopped working for Mailchimp to varying degrees of success. Whilst Mailerlite is a cheaper price point it still (in theory) has all the features that you can run reasonably in depth email campaigns, much like MailChimp. The problem is there are TONS of glitches. We went through a painstaking process to setup our welcome flows, automations, customer segments, and once done we’ve experienced constant problems. The main problems have been automations not firing properly, and attribution errors (quite big ones). Both problems have many sub-problems embedded within them. The support team are very strange. Sometimes they respond very quickly with great details, other times they take days (or weeks) between responses and it’s clear they haven’t taken the time to understand the problem. The unfortunate thing is our problems have dragged on now for almost 2 months and we are no closer to a solution. I hate to say this but Andrej from the support team is absolutely terrible. He’s almost singlehandedly destroyed my will to live. Anyway beware before you switch, the cost is good but it might end up causing you way more problems in the long run

I really don't understand the bad reviews, I'm so happy with Mailerlite! It's super simple and user-friendly. It works wonderfully. I only have contacted support once but they were quick and very helpful. The Shopify app just works syncing my customer data as it should, no complaints!! If you don't get approved it's because you don't comply with their policies, not because the app is bad. Just look somewhere else instead of leaving an angry comment with a one-star review that doesn't help anyone.

I had added and deleted a few email apps because I am NOT tech savvy at all and they were just too complex. Found where this app was recommended for simple set-up so decided to give it a go. I took it slowly, had two tabs open (for embedded and pop-up form) so that my opt-in and thank you info would look the same no matter which form my visitor uses. I customized them, added some stuff to make the email and thank you more interesting, and then added the HTML code to the theme code. It looks great, and more importantly, it works! I'm so proud of myself!!

Don't go for them! Just don't! The app is really good, I love it, BUT the customer support is AWFUL! Countless emails sent without an answer. And to get an approved site is like a raffle, in spite you might be perfect! AWFUL CUSTOMER SUPPORT and you've already lost a cliente

I am very happy with this app. It is easy to sync from Shopify and easy to share some groups. Also the mail doesn't go to a spam. Thank you very much for this brilliant app.

Update: I reached out by email and Laura got me all set and going! I must say they have quick customer service, even on a Friday Night. I got the app recommendation from my Shopify APP store, I have a Shopify website, but was not approved because of a SSL certificate. Does not make much sense. Why would Shopify allow a website to be hosted without one and why would you even advertise in a Shopify App Store if you know we can't be approved??

I just registered and got the same message I've been reading about in these low reviews. " We received your request for approval, but at this point, we're unfortunately unable to give you full approval. We perform comprehensive checks to determine if an account is valid and complies with our Terms of use and Anti-spam policy. Your account didn't pass this test, for now. Your website has no or insufficient content. We require all our users to have a fully finished website. We recommend you to update your account so it complies with our terms and policies, and then request another approval. Normally you should be fine then." *** My website has been fully finished and functional for a long time. Insufficient content? What kind of foolishness is that?

would not allow me to fully set it up on my OWN SHOP. I confirmed it through my Gmail account but it makes you have to create a domain just to confirm AGAIN through a useless Shopify email which us unnecessary when you choose the option for you the reason why you don't have a domain it denies your request, but I been using my site for a while.

They just get your subscribers list and that's all. I think its scam. My store is 5 years old what its mean please finish your website)))))i finish it 5 years)) Hello, thanks for reaching out! We could not approve your account because your website does not work. We need to check your website to see what type of content are you planning to send. Please finish your website and content us, then we'll review your website and account. Let me know if you have more questions related to this matter! Kind regards,

super app. easy to use. good support. intuitive interface. the newsletter banner can be easily integrated into the homepage via HTML. the workflows are easy to create. many explanation videos are available.

We've been using MailerLite for almost two years, and love all its easy-to-use features. It has a really simple drag-and-drop editor so you can just drag a "building block" onto the screen to add it to your email, then add your text, images, video, products, rss feed... Pretty much anything you can think of, they have a building block for it! Colors, font, and spacing are all easily customized, too, and if you want, you can create a template that you can use over and over, just switching out text and images to refresh your campaign quickly. You can also watch your results in near real-time with their simple report showing how many people have opened your email and how many have clicked on a link you included in it. They have even more features that we haven't even used, all included, but even if you're just creating email broadcasts, it's well worth the money! I've seen some reviews here complaining about the "wait time" for them to review your account before activating it. People should be THANKING them for this! They are insuring a new account isn't intending to create spam by sending to people they don't have permission to send emails to. If a spammer starts using a service, it can cause problems for other businesses that use it, by having email providers block that service or send everything from it to spam. By reviewing first, MailerLite is protecting all of us, and that's a benefit to all reputable businesses.

We love Mailer lite at couryah, we are using it to send out email marketing campaigns and we even have the option to schedule the email in a later time to match our high traffic times. Easy to use and we are very happy with the FREE plan and as we grow the company, we will certainly explore the plans to match our needs. Great Job to the team at Mailer Lite!! I would love to see more block options tho so we can get more creative with our email layout! Thanks tho! Thumbs up for sure

don't even try to install this app...total waste of time...they are on shopify just to waste people's time & money

1) It's so misleading that is says "free" when it obviously isn't if you have more than 2500 subscribers. 2) They have to "review" your account before sending your campaigns, and of course they charge you before hand so even if they decline your account they still get the money and you paid for a service that was of no use.

This service and app allows me at an entry level to have all the options of the more expensive Email/Automation/CRM services and to grow when I grow. Im really happy with the functionality of Mailerlite and the how to videos are awesome. Thanks Guys!

They just collect the customer data and app is not functional. Horrible customer service, the expect us to contact them multiple times to resolve.

Honestly we tried quite a lot of E-Mail Marketing Providers and have not been satisfied until we found mailer lite. They doing a real good job. The interface is so user friendly, instant support and automations work perfectly. In addition the provide informativ and helpful content! We are really happy that we finally found this awesome E-Mail Marketing Provider. Thank you Mailer Lite!

i sign up for use this email for business i use klaviyo and constant contact for years never seen such crazy explain why i was not approve. Sorry, we can't approve your account We review all new customers in order to protect our system and others from potential spam email. Our system performs many checks and tests to determine the validity of new accounts. Unfortunately your account didn't pass those tests. If you believe that it's a mistake, please contact us at WHY WILL I WASTE ME TIME TO CONTACT YOU. YOU NOT THE ONLY EMAIL COMPANY, YOU ALL NEED TO CHECK MY HISTORY WITH MY OTHER TO BUSINESS, NEVER I HEARD SUCH CRAP. SHOPIFY NEED TO GET YOU OFF THE PLATFORM.I DID NOT EVEN SEND A EMAIL TO NO CUSTOMERS. YOU ALL ARE JOKE ANS WASTING PEOPLE TIME. approve@mailerlite.com

Less than 1 if I could! My account was terminated for "sending spam." even if my spam score WAS 0%! No notice, no way to re-up my account. Waste of money and a waste of time! Not even a refund! Don't switch from Mailchimp!