Reviews for Loyalty, Rewards & Referrals

Love love love this app and thanks for the great customer service : )))

Awesome app and worth every cent. Customers love to feel wanted and through the reward system it means we can set and forget and our customers can enjoy the rewards, without us having to manually keep track. Mel - Living Dead Clothing

Very easy to intall and implement. Seeing customers signing up in just a few days of my free trial. Recommend to any stores wishing to build a long term relationship with your customers.

Great Software... easy to install and full of great features to maintain loyalty...

crailstore

2013-08-13

United States

I just signed up and the app seems great so far. I agree with the reviewer below that minor customizations should be included in the basic plan ($20/month), such as customizing the email templates sent to customers when they sign up for and redeem rewards. For $240/year, I would also think we should be able to customize the name of the rewards program and do minor style customizations to the widgets.

S Loyalty is one of the best rewards point system that shopify has, and we received tremendous help from the customer support team. However, we believe that there could be more flexibility in customizing. Minor customization should be open to all plans, e.g the name of the rewards point system. Also, the difference between the subscription price for pro plan (49.99) and enterprise (199.99) is too huge a jump.

We really wanted a loyalty programme for use on Shopify and after looking about we realised that S-Lotalty was the only way to go! It works really well and there are promises of more features to come too. Recommended! GBS

We wanted to set up a customer loyalty program and after much shopping around S Loyalty seemed the only way to go. Super easy to set up and the customer service is nothing short of superb. All that remains now is to see what sort of ROI we see in the next 14 days!

disappointing. Why cant customers get points when the like or tweet something. Or invite friends to the site. The design and integrating is a lot neater than punchtab, but its so frustrating but punchtab allows you to create you're own currency on site and there lots of ways people can gain points which keeps people on my site. please PLEASE upgrade your app!! its got so much potential

New to S Loyalty but so far we are loving it. Easy to use and integrate!

Love this app - originally had an issue with it not showing up correctly, and the guys fixed it at 8pm, just a short while after I emailed about it. Easy to use, and allows you to manually enter points for sales not in your shop (essential for me, to reward my club subscribers!) Wish there was a tier between 100 transactions and 1000, but overall I am very pleased.

Collect and Display

2013-03-01

We love this app!! Couldn't live without it now and it brings us loads of customers!

This app is great easy integration, I'm a small business so the basic plan is perfect for me. outstanding customer service. HIGHLY RECOMMEND

Great app - conversion rate has increased last week, only had the app on a week so that is all I can compare it too. Would happily recommend this to any small business owner, I have no coding experience and manage to get this live, very simple easy instructions. Give it a try, you wont look back

This app is great - easy, easy integration. We chose the basic plan because just launched and don't have extensive prior orders/customers to import. Great customer service, I received a personal welcome email from an SLoyalty contact, who then continued to provide me with quick email responses to all of my questions.

Those guys below complaining about the cost of this app - get over it. You get what you pay for and these guys aren't charity cases ... it's a business! $50 a month is nothing when you look at how much extra value this can bring to customers and increase repeat sales. OK so rant over. For those of you who aren't willing to splash cash then good luck in business. You've got to spend money to make money! So first off - very easy to get set up. Literally installed the app, made some discount codes (which it does for you) and launched the program. We imported past orders which took a few hours to do, I guess it depends on the number of orders you need to import. Once those past orders were imported an email was automatically sent out to customers to tell them of the new scheme and how many points they had. Cool. Support from the team is fantastic - we had a few questions and had a response within hours. Redeeming rewards and so on all seems to work perfectly and you can decide how many points make up each discount codes worth. We decided to basically make it 10% back so if they spend £100 they get enough points to get a £10 voucher, which is then valid off their next purchase. We figured if the points aren't worth anything then it'll take people too long to build up their total and they'll feel like they're not really gaining anything by spending more money with us. Only thing I'd like to see would be some sort of link to the Sloyalty accounts for the customers. As far as I can see the only way for them to access their points account is to click the link in the bottom corner of every page of your website (which is where the little widget sits.) Literally just thought of this now while writing this review so will email the guys and will no doubt get a reply within an hour or so. So to summarise: Only been using it a few days and so far so good. Integrates perfectly with Shopify's account system and everything seems to work well. Quite customisable on the $50 plan, pretty much custom if you go for the $200 one (maybe we'll upgrade if it works well in the next few months.) Another good thing is that it tracks orders so if you refund an order, the points get deducted from the customers points account. No need for manual points deducting by the merchant. Overall a set and forget system which will hopefully bring in plenty of repeat custom - plus it gives the customers something to achieve which is always nice! Good work guys.

This app is solidly built and does exactly what this page says. Nice job! It'd be great if it grants points for actions like referrals and sharing on top of purchases.

This is a good app because it's easy to use (very straight forward) and reasonably priced. Also, the customer service is outstanding which goes a long way.

Great App. This is exactly what we were looking for. It is very important to have some kind of loyalty program in order to keep your customers engaged with your store. This is what Shopify was missing.

I've considered Shopify for a long time but lack of the function of running a loyalty program made me hesitate. I just tried S Loyalty and found it a great product. HIGHLY RECOMMEND!

I'm so glad there's finally a loyalty app for Shopify! S Loyalty is really easy to set up and use. I recently installed it and haven't had any issues so far. My customers seem to like it. I would definitely recommend it to someone looking to take their store to the next level.

I'm still setting my store up but I already find their support very responsive kind and helpful.

Just testing your program. If good will pay for it because I really need it. But firstly after I tested the 30-days trail, is this program all by manual setting & give reward? Not automatically? e.g. customer register get 1 point, and reach such 1point automatically get 10% off. e.g.2 customer paid $100 automatically get 100 points. Sounds no such setting after I played almost 1 afternoon. Right? Look forward any reply to me. http://taikonaut-watch-band.myshopify.com/

Lack of a real loyalty program made us hesitate to migrate to Shopify. Finally we found S Loyalty that makes running a loyalty program so easy. So far the experience has been very positive; their support team is nice and responsive. Good job!

Nice app. We looked at different options for a rewards program and found the Sloyalty app the easiest for creating and managing rewards. Customer support was great. They emailed me shortly after I had installed and helped me complete all the necessary steps. So far, so good.