Reviews for Local Delivery Date ‑ NearBuy

De Winter bloemen

2024-07-11

Netherlands

Outstanding service. Good and quick contact.

This app is very user friendly!! Does exactly what I needed it to do! Customer service was on point, I left a message and they got back to me very quickly! Answered all questions! I would def recommend this app!

Very useful app, we needed an app for specifying local delivery & pickup date/time slots before checkout & found this app. Easy to use as well. Also, customer support is brilliant, got a prompt response & my problem was fixed 2h after sending in a ticket. Thanks!

What's the point in using the free version if you can't set up a delivery rate?

I recently had a fantastic experience with NearBuy's Local Delivery Date service. The assistance I received was both prompt and personalized. The team member I interacted with showed genuine interest in my needs and questions, making me feel truly valued. What stood out the most was the clarity and organization of the information provided. All my inquiries were thoroughly addressed, and I was given concise explanations of all available options. This left me feeling well-informed and confident in my decision-making process. Overall, my experience with NearBuy's Local Delivery Date service exceeded my expectations. Their commitment to customer satisfaction through personalized attention and clear communication is commendable. I highly recommend NearBuy to others. Thank you, NearBuy, for the outstanding service!

Functionality of the app is only limited to what is not within their ability to change in checkout process. Hopefully Shopify allows a more customizable checkout so this app can function without limitations, but it is still a lifesaver for those that need the features. Couldn't be happier with the support and functionality. Thank you very much!

This app surely does what it says, customers can easily check if the products are delivering to their location and they can also select date and time for the order delivery as well as pickup. It also has very easy configuration after installation. Support team is very helpful and they also provide very quick reply and resolution to any issues with the integration.

One of the key apps that I'm using for my online store. Absolutely perfect for stores that deliver locally and ship around the country. Customer support is top notch, always quick and fully dedicated to help with anything you might need.

Very useful app we have used for enabling customers to choose a date for their graduation gown hire. Easy to use and customise.

The app works like a charm! Easily customizable, mostly fool-proof, quick setup. When I had an issue with a missing feature, I contacted support who created a custom code for my store. Thanks a lot!

More than met our expectations. every silly little problem we through at it, the app already had a solution. zero complaints

Thank you for this app, it works very well. I was able to set custom delivery and pickup dates and assign very specific time frames to them. I like how many additional options there are, like quantity for a specific time frame or prep time. Adding custom delivery locations and checking zip codes also work flawlessly. The support staff was very quick and friendly in helping me resolve a small issue I was having. Special thanks to Maggie and Angie, in chronological order. They were really friendly and knowledgeable. Overall, I highly recommend this app for store owners who need custom delivery and pickup rules. Thanks again! :)

App is pretty good. We've had issues with orders coming in without dates/pickup times and it took a bit too long to get it fixed. It was mostly due to bad communication. Ask for Angie to help you because she seems to understand exactly what you're saying/asking for help on. Now that I see the reviews, I don't understand why it was so hard for some of the tech team to understand since many others have the exact same issue. You should really integrate the app to work with the shoppay and require phone numbers for orders. Bakeries, florists etc., need this important info if an order is not picked up or you need to communicate with the client (email isn't fast enough - especially when you're closing and their order isn't picked up). TIPS: if you have issues with orders coming through on dates you are closed - you have to have it loaded and then do a blackout date load for every day you're closed. So if you're closed Sat/Sun..you must black out every Sat/Sun. I had to learn this the hard way. Also don't have pre-selected date on as orders will be able to slip through without dates/pick up times. With it off, it will at least prompt a date required notice. It gets the job done for what I need and the website is producing well. Cheers to Maggie and Angie - thank you for great customer service recently. Much appreciated.

Easy-to-set-up application, completely understandable setting options, the development team quickly solved the problem I got stuck in! Thanks

Great app to let your customers schedule their deliveries. Also gives you the possibility to sort orders on delivery date and to block dates. Needed some help in setting a cut-off time and the team always responds very quickly and is very helpfull!

We receive some order without delivery date and information about the time slot. I contacted the support but there are no solutions for this problem. And let's be honest. Why should you use this app if the MOST IMPORTANT thing does not work? I am sorry, but I can't recommend this app.

I am giving this app 2 stars because it clearly needs some improvement. I have downloaded other apps from this developer and they worked perfectly! But this one has some issues with express checkout, and PayPal checkout...the most frustrating thing about all was that A LOT of orders were received without pickup or delivery date or time. I contacted support (which is good!) but I feel that their solutions were not solutions, they were just suggestions that in the end did not help to fix the issues that the app was having. It may have worked for other stores but for mine (a flower shop) didn't work at all. Mageworx, I am so sorry! This review comes from a person that hates to leave bad reviews but in this case, in order for the app to work perfectly I need to speak out about these issues.

We have been using this app for our store for some time, and it has worked really well for us. Any issues or requirements that arose were quickly dealt with by the support team.

Great app, does exactly what we needed and support was very responsive and made the necessary changes when our template didn't initially support the app.

Unfortunately this app never worked well on my store. I had all kinds of issues, like my checkout button being grayed out, pickup times not saving when customers selected them. I contacted support multiple times and they didn't offer any help other than telling me "your code isn't correct." As someone who doesn't know how to code, this was entirely unhelpful. Honestly this is some of the worst customer support I have seen with any app on Shopify.

I downloaded this app for my business and I realised that I need lots of customisation which were not avialable in their settings. So I contacted the customer service and they were amazing, Even though I am just using the free version of the app but the customer service I got was of highest quality. Special thanks to Angie and Valentin. You guys are legend! I highly recommend this app. Thanks

Just what I was looking for, works perfectly, easy to set up. Support is fast, accurate and very kind.

Best delivery date & time selector app! Loved the app, Loved the support. Would totally recommend 100%

This app is perfect! I love everything about it! I only wish it would have an autocreate for time slots by setting start time and end time and interval inbetween instead of having to set each time slot manually.

Really helpful support when migrating from our existing theme to a new one. Thanks for helping so quickly!