Reviews for LayoutHub ‑ Easy Page Builder

Sehr nützliches Tool welches dafür sogt auch die Nebenseiten proffessionell zu gestalten. Der Kundensupport ist auch echt sehr Gut, deswegen 5 Sterne von mir

Beneficial customer support, they try their best to make satisfaction for people who uses app

chickpea magazine

2023-09-07

United States

I've loved using LayoutHub for the past few years to make Shopify more usable. I reached out to support recently and Caroline helped me immediately with a problem I had with custom code on one of my pages, which hasn't been the case with other apps I use on Shopify.

Please read it all, I took time inform you so you don't make my mistake. Terrible app. Avoid at all cost. Will not recommend do not fall into 5 star reviews. It keeps breaking: break my add to cart, break my bundle app, mobile version slide to the side. I lost a lot money and conversions. Yes, they made me a free month, but i lost conversions so it is more money than 15$. It keeps breaking. It takes so long for fix a single thing. Some customer agents ignore you, some of them break your website on purpose i guess, because it has some other problem once they fix one problem. They have been changing my product page, and description photo without me realising it. they are so sneaky be super duper careful. THIS IS TERRIBLE APP! HELP YOURSELF AND DON'T USE THEM!!!! EDIT: I had an issues back to back with theme customisation app - layouthub. On entire website add to cart didn't work at all, it was clearly an issue from that app. I was running a campaign and there was no conversion on that at all. So I lost money and they agreed to compensate that once i showed them my ad spend. they said they gonna refund me on my next payment. Payment came, i paid and now they are denying to refund me. I had issues back to back from this app. And recently i had another issue that my entire cart wasn't working at all and they were reluctant to solve and took so long and had no sales and lost 65$ on ad spend. they don't hold themselves accountable for the issues and lost caused from their app. They think I continuously request a refund from them, Dilys (customer support) says I'm demanding money from them for nothing. I'D LIKE TO INFORM ALL FELLOW MERCHANTS ON SHOPIFY TO AVOID USING THIS APP AND BEING IN MY SITUATION. and they think it is okay and show a arrogant and rude behaviour to customers. Type of behaviour and work ethics they have is unbearable. I wish I didn't use this app for my website.

Very easy to use!

I installed the app, but later decided not to use it. Support was very helpful and quick to respond in making sure the app was uninstalled correctly. Thank you for providing great service!

I spent most of my day building my first website using Shopify. It was a bit stressful as a beginner, but the good thing is that Andy from LayoutHub fixed some of the issues I encountered. Without him, I wouldn't have known how to move forward to make this website successful and beautiful. Andy responded so quickly with immediate solutions. Thank you, Andy!

Have contacted twice for different setting changes requirement and it has been resolved as requested. Good experience so far.

I will recomend this app as here is the best supporting staff i've ever seen. The respected team member Caroline helps me a lot. However you please add the text typography option to the editing heandles. Thanks Umar Joya!

Eine wundervolle App zum schnellen, individuellen gestalten des Shops. Die Auswahl ist riesig und mit wenigen klicken hat man eine tolle, individuelle Seite gestaltet. Wenn man Hilfe benötigt ist der Kundenservice immer sofort zur Stelle und versucht so schnell wie möglich zu helfen und das Problem zu lösen. Ich kann Caroline von LayoutHub nur empfehlen, sie ist sehr geduldig und immer freundlich wenn man Hilfe benötigt.

I've stumbled upon an app that has completely elevated my website creation process. Not only does it offer sleek and customizable design layouts, but its standout feature is the impeccable customer service. The app's design templates enabled me to craft stunning websites with ease, thanks to its user-friendly interface. What truly impressed me, however, was the customer service. The response time is astonishingly quick, and they don't just fix issues – they are dedicated to ensuring that your concerns are fully resolved. In short, if you're looking for an app with exceptional design options and unbeatable customer service, this is it. It has transformed my website creation journey, and I can't recommend it enough.

This app is amazing! It's transformed by shopify store and thank you Andy for all of your help - I had some teething issues but they responded to me within minutes.

This tool is really good, it can make a great page, it is worth recommending

Great product, works very well and easy to use. Support are always there and very very helpful. Highly recommend.

Thank you Caroline - you helped me resolve my issue really fast and easily. She also helped remind me how to do something else, which was great.

Very good app with many different templates, i had a problem and their customer service responded fast and we were able to resolve my issue fast. I had a women called Caroline help me and she was very kind and patient, i would highly recommend this app.

She's easy to work with, knows her work and does what;s need to be done. Responsive, responsible, easy to talk to and explain. a little slow, but im not in a rush as long as it's easier to communicate

Customer service was very helpful when I had an issue with my home page. I now have a working home page and I'm very thankful!

Der Beste Page Builder den ich bis jetzt überhaupt genutzt habe. Natürlich gibt es hier und da mal Sachen die einem fehlen, in allem ist das aber wahrscheinlich der beste von den Page Buildern, Vorlage für den Alkoholverkauf ist in meiner Weltansicht kritisch zu betrachten, da es hier aber an sich nur um eine Programm lasse ich das aus. Das Team oder besser gesagt der Support ist erste Sahne und kommt mit allem entgegen. Shoutout an den Support Agenten Namens Andy, welcher mich wirklich mehr als jeder andere Provider hätte können Supporter hat. Als Pagebuilder absolut zu Empfehlen, einziges Manko Alkohol Verkaufslayouts.

Verse

2023-08-09

Netherlands

Perfect experience. Been working very well for all my online businesses and the customer support is mind-blowing. They fixed my issue within 1 MINUTE. I sincerely thank @Caroline for fixing my issue, and the whole LayoutHub team for making this app.

Just installed the app, i was struggling wiht a design aspect. Caroline on live chat fixed my issue in no time.

The app works like a charm! We've experienced a bug and Caroline resolved our issues in less than 5 minutes, fastest customer support ever, 5 stars and highly recommended.

Great templates, prompt & very cooperative customer support. Customer support put their best effort to understand and fix any issue. I recommend LayoutHub.

Great App! Prompt response and quick resolution of issues. It greatly helped me to create a beautiful landing page in no time. Highly Recommended!!!

The Essential Calendar

2023-07-26

United States

The app is a bit clunky to work with (editing/cropping photos, not super intuitive) but it was good overall and had responsive tech support when we needed assistance.