Reviews for langify ‑ translate your store

Easy, complete and with a nice customer support. It perfectly meets all our translation needs. --- Simple, completa y con un buen servicio de soporte. Cumple perfectamente con todas nuestras necesidades.

Once again I had a great customer support experience. Fast, reliable and helpful. I had an aggravating issue on my store concerning langify + the interaction of another app. It took some time but an awesome dev called Jerome helped in finally solving it. Now everything seems to run smooth again.

We tried 3 apps to translate our website and Langify is by far the best apps for your Shopify website.. no joke. Their customer support is just the tip of the iceberg, try it now

Support is most of the time very quick and effective! We recently changed to Langify V2 and it's great! I would recommand Langify instead of Weglot.

Creo que la herramienta de traducción para shopify más completa que he probado. Y el soporte es realmente increíble, rápido, eficaz y con un trato cercano. 200% recomendable I think it's the most complete translation tool for shopify that I've tried. And the support is really amazing, fast, efficient and friendly. 200% recommendable

The old version of the app was really buggy and painful to work with. I asked the support for an upgrade and now everything is working fine

Amazing app and outstanding support! I highly recommend Langify to your store. Stellar and instant support.

Excellent application. This should be standard at Shopify. Multiple languafes in just few steps. And great customer support.

Fast support. Appreciate the fact they assisted me on a task I did not understand, especially after an update.

Absolutely the most amazing support service ever! Shout out to Sabrina! She is absolutely amazing, goes above and beyond, and should get a freaking raise right now. Look, when you start working with different apps and trying to make everything play nicely together, things somethings don't work right away. To everyone out there running into issues. The problem can be with this app, another app, the Theme you're using, Shopify, etc. It can be a bunch of different stuff. That's exactly what happened with us. And then there is also the fact that the developers we used in India had no clue how to solve the translation errors. Here comes Sabrina from support, who with the patience of a nun, helped me out despite the fact that the problem was not a Langify-caused issue. She was right in pointing that out, but also was kind enough to point me in the right direction to fix the issue. I have zero coding experience, but anyone who is smart and/or brave enough to start a webshop can figure this out. It cost me an hour or two to scan through the code, find the missing language fields, add in the new fields and translations, and get everything working fine. My advice to everyone running into issues. 1. Take a deep breath. Relax. The problems are solvable. 2. Contact support and ask them nicely for help. Yes, they may say that the problem is not caused by Langify, and they are probably right. 3. Ask them nicely (see what I'm doing here...) to help you solve the issue. They can point you in the right direction and even give you a quick example of what you need to do. 4. Take another deep breath, open the code, find the missing lines and add/replace what is needed. 5. Save, close, and feel like a freaking king, because you just did your first coding. 6. Open a beer and relax. Kidding aside, the support folks are super helpful. Keep your cool and you will get things done. Trust this is helpful. Dennis

One of the Best support I've ever seen, fast replies. The app is easy to use and very functional and useful. Thank you

The Langify App started changing our Romanian original text on all Collections to English translation. We wrote Langify and to our surprise was being told they thing it is a bug in Shopify and that the Langify developer who can solve this is sick and we need to wait 6 days until he comes back to work. Today he wrote us he has no idea how to resolve this and passed this further to Shopify. We also have several sites connected to this site and because Langify didn’t properly look when creating collections it did messed up those websites too. Very disappointed ! Don't even want to think what could have happened if Langify would have translated more than just the Collections title . Would have probably put us out of business for few days. We asked them to unpublished the English translation and to do the testing somewhere else rather then our websites. Be careful when working with this App !!! Removed the App and asked for Refund.

I use this app to cater to a couple of language needs on my website. When I encountered an issue with the app, I reached out to Langify and they got back to me and sorted out the problem within one day. Great customer service!

We're so happy with Langify. The most important thing for us is that they have such an amazing customer care team always ready to help! Thank you all :)

This app is really the best. Even the support is the best. They really help me a lot. I really recommend this app in translating your Shopify website.

Great app. I always use it on my store. The support is really great. I would recommend this app. Thanks!

Great app for multilanguage store & Super amazing support team. They answered all my questions in just 5 mins and you can find them there all the time. Thank you guys for the support

This app seems to be one of the best available in Shopify App store right now BUT it is far from perfect. Main disadvantages of it: - It not possible to add translations in bulk. You need to go to the product one-by-one. There is a possibility of import/export PO file but unfortunately, it is not helpful at all. Much better would the csv file similar to basic Shopify cvs export files where you can see info split in columns. - It is impossible to detect the mistake in translations until you go to the product and see it. Here the csv would be a perfect variant when you could check translations on the product level and fix them in bulk. Would give much more visibility. To be more specific. There was a bug in the app. If you change the order of product variant options in Shopify admin the translations of variant option values get messed up. You won‘t know it until you go to Langify to check something else and see this issue. Doesn‘t seem to be reliable. - You can "translate" product pictures BUT it is so hacky way that if your product picture URL gets changed for any reason your setup will be lost and you won‘t even notice it before you go and check it on the product level. - Formating of products and page translations sometimes messes up. You need to open the HTML code and fix it from there because fixes in the editor don‘t really work well. E.g. If you paste the text from any other place the text background can get some color and you only can fix it via the code section. I really hope that Langify team reads comments and is willing to grow and improve. All stated above is a big pain for all merchants who have a big amount(20+) of products in the shop.

The app new is version is way better than the old version, the support is very helpful and they are there all the time and ready to help

The app is really easy to install and use, works as expected. Great customer service! I would recommend it

Love the app. Good customer service is part of the experience. If you need help you will get answers almost immediately.

langify is a great app and it keeps on improving and providing enhanced features. What makes it even greater is its support team. First-in-class support services in terms of speed and expertise. A must-have multi-lingual app.

I used this app for the Arabic translation, the support team was very quick to respond regarding an error in the text alignment. I definitely recommend the app!

We have been using them for some time now and haven't got a chance to write a review. Their support is superb!! Will definitely recommend them to anyone who want to use it!

To be honest I never saw such a fast, responsive & dedicated customer service. I struggle on few points and always get an answer within a few hours with escalation process where their engineers takes hands on... Many Thanks to Michael, Sabrina & Francesco!