Reviews for Klarna On‑Site Messaging

The wrost damn setting experience I have ever had! (Store 2.0) The banners are not responsive, it cant be fixed on top, it's basically useless. It's absolutely terrifying how little effort has been put into making this thing work.

It only shows the 6 months rate for Klarna financing. Instead it would be a lot better to have a message showing "starting at [the 12 months rate] per month".

Hi how can i contact you

Does not show up with US IP. Why is that?

Teng Tools USA

2024-06-06

United States

Super easy to se up in 2 minutes. Would recommend to anybody. No idea why there are 1 star reviews.

Doesn't work. Even though I've installed the ad blocks in my theme, and they appear in the preview, they do not show up on the live site. I'm using the Dawn theme.

It’s too bad. After the new template was renovated, there was a Klarna installment module in the preview, but the website client couldn’t see it at all. It was a serious bug. There was no reply to the customer service email.

Normally I love the badges but it is so complicated to integrate them. Other marketing apps are so much easier use. I couldnt integrate the announcement bar, a fiver freelancer couldnt help me either.

It simply does not work.

Useful application, easy to use. Would like to see further improvements; especially for accessing a list of On-Site Messaging badges with html availability so we can add them to pages using code instead.

its been over a year watitng for the review. we already try a lo times to connect customer service or create a new account and nobody help. just a waste of time

Hi, I am not getting any response from support please. Having issues with the application and no response. When trying to select a static page it only allows me to see a certain amount of pages in alphabetical order, and the search tool doesn't work. I am unable to attach to my page because of this.

Im really having a hard time setting up the product widget.. what if I Had stripe but not a klarna account?!! what should i do and how my costumers would know about klarna with out a widget... I really do need help from klarna support please email me back

TERRIBLE EXPEREMCE WITH KLARNA. KLARNA MESSAGING MESSED UP MY WEBSITE FOR 3 MONTHS. IT WAS MESSING UP MY FORMATING AND I COULDNT EVEN GET CUSTOMER SUPPORT. IM TALKING ABOUT MONTHS WITH NO HELP. NOBODY RESPONDS OR WILL HELP YOU. IF YOU USE KLARNA YOU WILL NO DOUBT BE SORRY.

Unable to use, keeps reporting 404 error

Doesn't work anymore,everytime open it just say"An error has occurred". No app block and be added in editor and even use the code snippets" " ,just flash the blurry klarna icon then gone? Update: A few weeks ago, they contacted us to manually install the code properly using the collaboration account. One star was taken away because of the late reply.

The app is not working, it worked in the beginning and now it does not anymore.

Bona aplicació. Instal·lació amb tutorial molt util par i amb suport del departament tècnic. Banner fàcil d'instal·lar i elegant disseny.

I have been trying to contact Klarna for well over a week now sending multiple messages to their support email. I try to sign into my karma account to finish setting it up and place the klarna sticker on my store so people know they have that option but I can't seem to get signed in to the klarna merchant portal to get help every time I try it says the password I set up is incorrect when it's not I've sent meant emails to get a password reset or any help at all on this matter with no response ever. How do you expect people to use this app when there is a option for help but no one checks it or contacts me to help me with the issue at hand

You used to be able to edit css of the element but for some reason it doesn't work with this app anymore. If they make it so that you can add custom css to the element again I will change the review to 5 stars but for now its pretty bad

Doesnt work well for me. I want to use a variant of 1 widget (it was 3 variations) but for some reason i can't get is set correctly.... it keeps displaying 2 different type of variations every time i check. Asked for help @ klarna but won't help me....

I was setting up the hard way through code and after a lot of tears, I then installed this app.... Thankyou!

Funktioniert auch bei Deutschen Shops!! Alles ging schnell und Super, keine Probleme oder sonstiges. Positiv überrascht! Viele verschiede Layouts, für jeden Shop was da. Conversion Rate und generelles Vertrauen im Shop erheblich gestiegen. Würde ich jedem Shop-Inhaber auf jeden Fall empfehlen. Ein Muss!!

Was working for a while but has now stopped working completely and does not appear on the product pages as before. No idea what has happened, very unstable app.

It worked fine for some weeks but now has everything became invisible for some reason. There are hard to get support! I have tried all of the guidelines without any solution. When you click on customize theme are they still there but not displaying. No where to find support, I send a email to skosm@klarna.com without any response