Reviews for Kiwi Size Chart & Recommender

Thank you for the 5-star review K-pep and team! We appreciate your support.

Disappointed with the cancellation process The app itself works well, but the subscription cancellation process is a mess. I contacted customer support to cancel my subscription and was told it would be taken care of. I even asked for confirmation, but nothing was actually canceled. Later, I received an email from a different support agent telling me I had to manually switch to the free plan. That was never mentioned during the initial chat—very confusing. I followed their instructions, switched to the free plan, and even uninstalled the app. Despite all that, I still got charged. Now I’m stuck trying to get a refund and completely disconnect from this app. Really frustrating experience. I won’t be using Kiwi again. we're really sorry to hear about the confusion around the cancellation process, and we truly appreciate you taking the time to share this feedback. We completely understand your frustration. While our team did respond with the steps to switch to the free plan, we recognize that this wasn't clearly communicated in the beginning. In the meantime, we've gone ahead and issued app credits to cover the most recent charge from our app, and we're glad to see your confirmation that it was received. Thanks again for using our app. If there's anything else we can do to help, please don't hesitate to reach out. - Kiwi Management Team

Help me with problems. And asked if i needed more assistance Hey there LINDEN & GRAY team! Thank you for sharing your experience! Is there anything else we can do to improve? We'd love to hear your thoughts! If you need help with anything. Please don't hesitate to reach out to us!

Thank you for taking the time to leave us a review Menollo team!

I’ve been using the Kiwi Size Chart app on Shopify across 5 of my stores, and it’s truly been a game-changer. This app makes adding accurate, user-friendly size charts to my product pages quick and easy. The setup process is straightforward, and the customization options allow me to tailor the charts to match my store’s look and feel. Since using Kiwi Size Chart, I’ve noticed a significant reduction in returns due to sizing issues, and customers appreciate the clarity the charts provide. The ability to create different size charts for each product or collection is an invaluable feature. The app is reliable, and the customer support team is top-notch, always responsive and helpful whenever I have any questions. I highly recommend Kiwi Size Chart for anyone who wants to improve the shopping experience and ensure customers can make the best size decisions. It’s a must-have for all my stores! Hi there Walkout by Omar and team! Thank you for such a thoughtful review! It's amazing to hear how Kiwi has made a real impact across all five of your stores. Especially in reducing returns and improving the customer experience. We’re also glad the customization and flexibility have been so valuable. We're always here if you need anything!

Easy to use! Hi zeniva team! Thanks for the kind words! We're happy to hear the app's ease of use is working well for you. Please feel free to reach out if you need any help!

Thank you for the 5-star review Bonfire Threads and team! We appreciate your support.

Hi there Singletary's and team! Thank you for taking the time to leave us a review. Is there anything we can do to improve your experience? Your feedback is important to us. We look forward to hearing from you soon!

GOOD Thank you for the 5-star review Vella team! We appreciate your support.

Nice that you don't have to worry about upliading each size chart separately. Easy to setup Hey FramePace and team! We appreciate your review! We're glad the streamlined size chart setup is saving you time. Please let us know if you need help customizing anything further!

good、good、good、good、good、good、good、 Thank you for taking the time to leave us a review Northern Icons Creations and team! We appreciate your support.

Always fast and efficient communication and resolutions Hey there Zenkai Sports and team! Thank you for taking the time to share your experience! We're glad that our team was able to help you out! If you need help with anything else, you know where to reach us!

Thank you for the 5-star review Milano bellezza and team!

Good service as always! Hi there Novara-Boutique and team! We're glad that we were able to serve your needs! If you need help with anything else, you know where to reach us!

Thank you for the 5-star review Altazreeb and team! We appreciate your support.

instanly fixed my problem! Glad we could resolve your issue quickly BYRON BAY ESSENTIALS and team! Thanks for the 5-star review. Please let us know if you ever need more help!

Very good! They help if you need it to! Hi True Toronto and team! Thank you for your 5-star review! We're glad to hear you had a great experience and found our support helpful. If you ever need anything else, please don't hesitate to reach out!

We're truly sorry to hear about the issues you've encountered with our app. We deeply value the time you've been with us. Your support since 2019 means a lot, and we're committed to making things right. It seems the initial issue occurred due to a problem with your credit card expiration, which unfortunately affected your app access. We tried to work with you to resolve this, as we're always eager to support our merchants like you. Rest assured, if the payment issue hadn't occurred, your experience would have remained uninterrupted. Your satisfaction is very important to us. If you're open to reinstalling the app, we'll make resolving this a top priority and provide all the support you need. Thank you for considering giving us another chance. - Kiwi Management Team

نهاى Thank you for taking the time to leave us a review Alaneeq team! We appreciate your support.

Thank you for the 5-star review Kleidermafia and team! We appreciate your support.

Wirklich eine tolle App und einen super Kundensupport! Hi there VENEREEA team! Thank you for your kind words! We're thrilled that you're enjoying the app and our customer support. If you need help with anything else, you know where to reach us!

I was working on adding the Kiwi Size Chart next to the size options on my product page, but couldn't get it to work properly. Fortunately, Reg and Daniel helped me incredibly quickly! Hey there Raverro team! Thank you for your 5-star review! We're glad to hear that Reg and Daniel were able to assist you quickly in setting up the Kiwi Size Chart. If you ever need further support, we're always here to help!

Thank you for the 5-star review Teelicious Threads and team! We appreciate your support.

Good,The customer service was very friendly and helped a lot. Thank you for taking the time to leave a review Tuxedo Action and team! We appreciate your support.

League Outfitters

2025-03-04

It's easy to use for the most part. However, you cannot copy and past sizes like 23-34" if the Table Unit Conversion is set. I also wish that the filter bar didn't reset randomly. It'd be nice to filter by brand/product type/tag. Thank you for your feedback. We truly appreciate it. Our team has reached out to you directly to offer assistance and clarify a few things. For the unit conversion, the app automatically converts measurements when enabled, which prevents pasting specific values. However, a simple workaround is to temporarily turn off unit conversion, paste your size range, and then turn it back on. Regarding filtering, the Product section is designed to show which size charts are matched to your products. The best way to find a specific product is to copy the product title, paste it into the search bar, and select it to see all related charts. We're happy to help with any concerns you have. Please let us know if there's anything else we can do! - Kiwi Management Team