Keeping ‑ Helpdesk for Gmail
The customer support helpdesk that integrates with Gmail
3 Ratings
5
Media
About this app
Keeping is the easiest way to share a support inbox without ever leaving Gmail.
Keeping turns your team's Gmail into a fully featured help desk. Manage your customer support email from right inside your Gmail. It’s the ideal solution for eCommerce teams of all sizes to deliver better customer support without having to use an external help desk. When a support request arrives in your shared inbox, Keeping converts it into a support ticket and syncs it with your entire team. Then you can assign, discuss, and prioritize it right inside Gmail.
- See your customer's order information right inside Gmail.
- Sync your support account to your personal or work Gmail.
- Advanced reports measure response time, ticket volume, and agent performance.
Categories
Store management
Key Benefits
- Customers at your fingertips: Who needs another inbox to manage? See your customer's order right next to their support request, right inside Gmail.
- Collaborate inside Gmail: Keeping manages your support workflow from your Gmail. Assign and prioritize customer support requests, no external app required.
- Keep calm and automate: Focus on what's important and let workflows handle repetitive tasks. Free up time so you can focus on building your business.
Pricing Plans
Plus
$21/month
- Unlimited support tickets
- 3 Support Agents Included
- 5 Shared Mailboxes
- 2 Workflows
- No Branding
Unlimited
$33/month
- Unlimited support tickets
- 3 Support Agents Included
- Unlimited Shared Mailboxes
- Unlimited Workflows
- No Branding
