Reviews for Junip ‑ Product Reviews & UGC

Although I'm just getting started with Junip, I wanted to leave a word of appreciation for the amazing support provided by Marcus, in helping me manually install the snippets on our store. He was prompt and super friendly throughout the entire process, and I'm definitely looking forward to seeing the benefits of partnering with Junip in the near future.

We love Junip! It is very user-friendly on both our and the customers' end. We are also very happy with the support we receive from their team. Customers have become very interactive and that's what we really wanted out of the app!

Great CS, easy to use, and won't break the bank - which are claims many of its competitors can't make.

After months of searching and using all the top tier 1 products we found Junip.co through recommendation. The platform is lighting fast and easy to use. Convenience, speed to market and the ability to scale were the differentiators for our brands in making the leap to Junip. The initial project took no longer than 5 working days to technically implement, migrate and launch and we are seeing instant increase in reviews and engagement. I wouldn't hesitate to run this application on the biggest or the smallest shop, its just that good. You will be delighted by the crew as well. tech savvy, straight talking and fair. No suits, no jargon, just easy. We are proud to be running Junip on Pier1, Dressbarn, Bodybuilding and all our other sites to come.

A bit expensive but does what it says on the thin. I have tired other review apps and I prefer this one the most.

Best review app and its not even close. Everyone else's UX is so convoluted (did I spell that right?) but this is not the case with Junip. They also have the best customer support team in the world and so setting up with them was so easy. 20/10 would recommend to everyone needing a Shopify review app. Stuart is specifically a customer support rock star

I really like the Junip app! I love the sleek look of the reviews section that blends seamlessly with my theme. It's so awesome how I'm able to customize the features to coincide with my brand. Setup and integration was very simple, and everything looks so professional. I'm a total newbie on Shopify, so I don't have any reviews, yet. But using the Junip app has made me that much more excited to get that first review. The app makes it easy to place the reviews section wherever you'd like it to appear within your theme. Thanks to the devs for making a free plan available. Since I'm just starting out, I'm not generating profit to afford a paid plan, so being able to use the app for free is so wonderful. However, once I am making a profit, I will no doubt upgrade to a paid plan to support the creators of this awesome app! I'm very happy with the features the app offers. You can add an entire page that displays your reviews. You can create automations in which an email will be sent to customers after they've made a purchase, it will ask them to write a review. For that feature, you're able to customize the timing of the automation, which is great. Thank you again to the developers, this app is amazing!

Well-designed, simple to use, and great support. The team made onboarding really simple even from a relatively complex previous setup.

Sooo helpful! Marcus and Leah walked me through exactly how to set up my flows in Klaviyo. 10/10 recommend.

I've been using Junip for a few months now - no complaints! Their customer service is excellent! Switched templates and had some issues, which they were able to fix for me within a few minutes. Really appreciate the support.

Left yotpo because the price didn't make sense to us. So happy we switched to Junip, the customer service is above and beyond.

Fancii & Co.

2022-11-17

Canada

I can't say enough good things about this app. It increased our review conversion rate by 22% since our switch from Okendo, and their customer support team (mega shout out to Marcus) are phenomenal. Make the switch to Junip. You won't be disappointed.

5 stars for superb customer service alone. I left a review due to some issues I was having with connectivity and showing my review (that I was able to rectify), but the change is my review is based on Marcus C who wrote me MORE THAN ONCE to make sure I felt supported. You don't find that level of support for a business as small as mine. Not only did he offer to support me himself, he left instructions on how to follow up in the future. Things happen, technology fumbles, but customer service goes A LONG WAY with me. Junip has a gem with Marcus C. Thank you!

beam

2022-11-08

United States

We were previously on a larger, more expensive, Reviews & ratings platform and since the migration to Junip, I have nothing but great feedback! The team was responsive, attentive and was there every step of the way through onboarding and implementation. Their UI is great and their mobile responsive modal is a significant improvement to what we had previously. Great all around, would highly recommend!

Great product with very awesome post-purchase flow and review generation. Top notch support. Highly recommend!

Junip has been easy to integrate and use with our site. We had trouble importing some of our previous reviews but the support was top notch and super patient with us. I highly recommend this app to anyone looking to add product reviews to their site. Thanks Marcus for all your help!

We've recently switched from Yotpo to Junip, and our experience has been very good. We had an amazing level of support during onboarding and the team has been very responsive to fixing everything to our needs. I can only recommend their service. 5 stars!

We are loving Junip so far. Have tried a few of the other larger and maybe more widely known review apps and so far Junip beats them in all categories.

Lookomorie

2022-10-14

United States

I recently installed Junip and had issues importing the reviews from my previous platform. The customer service was extremely helpful and they quickly resolved the problem. Highly recommend this app!

We just replaced YotPo with Junip. Support was great getting everything setup and all is going very well! We really love Junip!

Junip has proven to be a great resource for collecting customer and product reviews. And their service is excellent. When I had an issue, they responded right away. Very happy!

Wow. I tested all the popular review apps over the span of a week and spent a total of 20 hours setting them up and customizing them. Junip is miles ahead of them all. From the intuitive and beautifully designed UI, to the feature set, and even the cost. As a user experience designer, working in tech for almost 20 years, I can confidently say the Junip team is full of talented designers (UX and UI), as well as engineers. This app is everything you want and nothing you don't. I 100% recommend it.

Easy to use, import reviews from other places, and awesome support. We've been using Junip for over 2 years now through several site refreshes and they've been incredibly helpful in communicating our customers' experiences to those considering purchasing.

Incredibly helpful at the start and throughout. Made an easy transition and, unlike so many other apps, they provide out-of-the-box customization even at the lower tiers. Customer service is prompt, helpful, and detailed.

This app was super easy to install and gives great display options. Its also very mobile friendly and easy for customers to place reviews with rich media. The best part is that after we installed it, someone from Junip placed an order on our site and sent us a personal note. Great company with great support for their merchants!