Reviews for Judge.me Product Reviews App

Great

Super schneller support!

highly professional and efficient support I have even seen. Thanks for resolving the issue in no time.

This app has increased our number of reviews dramatically and the customer service has been fantastic. Any queries we've sent through the contact / help chat in the app has been responded to exceptionally quickly. Thank you!

great guy

thanks. very good support.

Started using it only 5 days ago and I'm a newbe. So I can already say fantastic customer service! 24/7, no more than a minute waiting, ready to help and go the extra mile.

healpful

Does what it is meant to. Their customer support is quick and easy to deal with

Soufiane WAS SUPER SERVICEABLE AND ATTENTIVE. IT HELPED ME A LOT WITH THE PROBLEM I HAD

Just starting but great customer service on app's chat feature. So far very easy to use app and intuitive.

Great functionality, fantastic customer support all at a very reasonable price. Highly recommend this app

Really app and amazing support. Ron truly went above and beyond to helping with setting up properly and making it all look good and function properly. Very impressed indeed

Sandra Jeffs

2024-09-13

United States

So far so good.

customer service is the greatest of all time!

Ron guided us nicely when we where installing the review app, thank you

Great help, very kind and patient, thank you!

Came to Igor with a simple support question which he quickly solved on my behalf, I didn't have to do anything.

Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking. The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround. The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian. There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice. The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english. There is currently no way to change this at this point. This app is just not made for stores that use more than one language at the same time. Found all this after spending about 3 weeks of my extra time customizing it.

Great customer support as always!

Muy buen asistente y aplicación, me encanto!

Excellent support

they were able to assist me getting set up. i have limited time and attention due to taking care of a 4 month old and i needed a lot of help with transitioning. they made my reviews work and i'm super greatful

El soporte post venta es espectacular! muy recomendada!

Amazing customer support, easy to integrate to any type of business