Reviews for Joy: Rewards & Loyalty Program

Customer support was very helpful in getting me set up! Seems to have all the social features I need. Excited about using this app to offer my customers incentives.

Prakash was so helpful! I had a few questions when getting this set up and he was quick and happy to respond! Thanks so much for all of your help! :)

Hana was amazingly helpful!! I had a ton of questions and she was very knowledgeable and patient in helping me. Thanks so much Hana!

This is a great app with many features that make operating a rewards program pretty simple. Support is very fast and helpful. The only things I would want to see added are the ability to reward points for customers posting received purchases on their social media with a hashtag, more options for setting the earn period, currently it's life time or 6 months, I'd want more options such as at least 12 months, and more options for referral such as option to award points instead of just store credit or discount coupon and that would make it 5 stars for me. Otherwise, everything works well and seamless, the pricing is right where it should be, the other apps charge way too much, so this app is great.

Needed some help with embedding the app to my theme. Esther was quick and efficient. It was a quick response.

Great customer support with my issues when it came to the app. Prakash helped me solve them with ease. It's also a useful app that can help me improve customer retention.

I have just started on shopify and this app has become a great help. Even though it was a bit challenging at first, after asking customer support Esther helped me out by fixing a problem I had. Thank you to Joy for the idea and thank you Esther for the help!

just started using it but so far its better than the other loyalty program apps! Way better pricing, great support!

Best loyalty app out there. So many more features in comparison to others. Had some issues getting the app integrated into my theme, and their customer service is second to none! I had help from Jasmine, and it was so quick and easy to get help, and i'm being completely honest, it took 5 minutes to make things perfect! Highly recommend!

SINGULARU

2023-07-04

Spain

The customer service, especially from Lydia, is exceptional. She was very friendly and helpful. It's a really good app!

First time using and installing and Juliana was very very helpful and so friendly. Definitely made the experience very easy and pleasant. We got it all set up for both online and POS and so far it is exactly what we needed. Two thumbs up for customer support right from the start!

So far things are easy to setup and use. Juliana from CS helped me with updating my points import file; it's been a great start!

Liz from Avada helped me a lot. Within a few minutes my problem was solved. Thank you! The program is great.

This app is best app for Loyalty program. Fast Support, quick resolution and easy to navigate. Thanks

one of the best customers services I've ever seen especially (Juliana) she is so active and friendly and reply fastly

hana was great help with assisting me on finding the pos setting for this loyalty program thank you so much

I chatted with Juliana today and she was super helpful! We are just getting started with Joy after using another program for many years! I cannot express how easy it was to get my questions and concerns addressed quickly. Really a good start to what I hope will be a great addition to our customer's experience.

So far I'm really happy with this app and Esther has been an amazing help with getting me up and running

Excellent APP with pre and post installation assistance. Liz was really quick to figure out the problem and help me fix it. Advise

Very happy to cooperate with me and you provided me with everything I needed to solve my problems. Thank you my friend

Le support de Joy est vraiment top ! Rapide et efficace ! L'application n'apparaissait pas dans la liste d'intégration d'application, Jasmine m'a indiqué la marche à suivre, et à fais le nécessaire de son côté, en moins de 5min le problème était résolu. Efficacité, rapidité, bienveillance. Je recommande à 1000%

Good app for rewards and loyalty program. There is a lot of functionnalities. Thanks to Abby for her help !

i really love the app, i love the support AND I LOVE Hallyfe he kept helping me till the end. Much appreciate the hard work and effort you guys are doing ! Hallyfe Your the MAAAN ! Well DONE.

We tried multiple different reward apps that had one issue after another before finally trying out Joy. We should have gone there first! This is a great app that integrates with our site AND the POS which was imperative to our business. Customer service is quick to respond and very helpful. We're saving money after switching from our original app and this app works better for us. Win win!

The team was very helpful with my questions and the set up is super easy i enjoy this app, and enough features in free version for a business thats just starting