Reviews for iPacky | Pick, Pack & Fulfill

The iPacky App works exactly as advertised. It has improved the speed of getting orders out to our customers and eliminated a lot of the issues we had for example double shipping orders, shipping incorrect items with the order. Each product is scanned before packing and the app has a great function to alert the warehouse team if the item is not on the order or if the order is unpaid or has already been picked. The support team is always quick to respond.

Super App! Alles klappt wunderbar. Wir verwenden iPacky mit Sendcloud. Besonders hervorzuheben ist der Support. Jederzeit erreichbar und für alle Wünsche und spezielle Vorstellungen offen.

Descendant of Thieves

2023-12-05

United States

This is an amazing app. It makes picking and packing so much easier. Highly recommended. There are so many features, and it is very user-friendly. The support is fantastic. They always get back to you fast, and you can book a meeting anytime to chat with them. They are extremely helpful and will ensure you know how to use the app. I highly suggest this app.

Muy buena aplicación para evitar errores al empacar y enviar los pedidos, el equipo de IPacky siempre ha respondido todas mis dudas y me han ayudado a ajustar la configuración de la app para usarla tal y como lo necesito, recomendado.

Great program/add on to your Shopify store! I was in search of a program to keep track of outgoing inventory that was easy to maneuver and love iPacky. I don’t have to have that worry of my customers not getting the correct number of items.

Hola, la aplicación es muy buena y util pero hoy hemos tenido un problema donde figura el mensaje: No hay datos para esta ubicación No hay cumplimientos abiertos en el pedido para esta ubicación. No veo la opción de comunicación con soporte técnico. Su ayuda por favor.

the app really is a great idea, but poorly executed in many ways. I love being able to scan orders and save them as my items usually arrived in multiple shipments, but they dont save 9/10x, even when id pull up an order i just scanned. i contacted their CS and was told different answers, that made zero sense or didnt even apply to what issues ive been having. the order printing tab used to "save" what orders were already printed, but now it no longer does that either. So i have to remember what order # i last printed to or theres duplicate slips printed. Again, CS lacked in a fix on this. Basically gaslight you into thinking it never worked that way previously. Fees + app cost is very high and they dont even make it clear to you that youll be charged fees. Truly is a bummer since the app has a lot of potential if theyd fix these 2 issues and improve their CS. On the look out for an app that can save orders as partially fulfilled until ready for shipment, and correctly marks orders as printed under packing lists.

It's such a good app to use for warehouse stocking-keeping purposes. Easy to use, clean user interface, fast responding. It's fairly priced as well.

Lindas Dekor

2023-11-03

Norway

iPacky is a great solution for packing and fulfilling orders. The scanning of each product combined with a ton of different options and customizations, including rules and warnings based on SKU or tags makes this a great option for anyone who wants an excellent app for packing orders. Their customer support is excellent, and they are very quick to reply and solve anything that might arise. We needed an integration with another app to make this fit our needs, this was fixed by the team at iPacky. All in all we are very satisfied and would recommend iPacky to anyone looking for an app like this.

iPacky by Pick and Pack is an outstanding app! It truly simplifies packaging and shipping management. The interface is user-friendly, the features are comprehensive, and customer support is responsive. Thanks to iPacky, our company has gained efficiency and accuracy. A must-have solution for any logistics business. Well-deserved 5 stars!

Virkelig god service og nemt plukkesystem. Havde store udfordringer med check og pluk af ordrer, som betød mange fejlpluk-ordrer både i antal og produkttype. Vores setup er Shopify og Webshipper, som fragt-handler, så det var vigtigt at finde en løsning, der kan integrere med Webshipper. Fra vi fik installeret IPacky, som hjælper med at checke, plukke, lave partial fulfilment, og kommunikere med vores lagerpersonale, har vi reduceret fejl-pakker til >0,1. Print af ordrer-sedler, scanning og check foregår problemfrit. Godt for forretningen.

la opción de escanear no habilita.

David og Ipacky har løst et problem vi har hatt lenge om å få realtime plukk info pr ordre ut til våre ulike lager lokasjoner i samme øyeblikk som kunden bestiller. Dette ble løst svært raskt og presist ila få dager med eksepsjonell god og tett oppfølging fra David. Vi ser frem til å ta i bruk flere funksjoner i Ipacky.

Ipacky is an easy to use order management software that we rely on to map the entire process from picking the goods to printing the packing slips and shipment labels. Ipacky integrates seamlessly with other software solutions such as Printnode or Sendcloud, making it the perfect 360-degree solution for our order management. The different settings make it very customizable and individual. What I have to put a special focus on is that David and his team go above and beyond to understand our processes and find solutions with Ipacky that exactly meet our requirements. The communication is fast and easy, just excellent. Thank you very much!

Throughout the whole process I've received impeccable service from the CEO of iPacky - David. iPacky helps us keep track of stock - pack at an incredible speed and is super user friendly. All in all I would recommend this app to everyone operating their own warehouse.

iPacky is the ultimate solution for flawless packing for us! We have said goodbye to packing mistakes once and for all thanks to iPacky. By simply scanning each item, the app meticulously tracks every action that our packers take, ensuring accuracy and efficiency throughout the packing process. iPacky is incredibly easy to use, and also seamlessly integrates with Shopify, making it compatible with any device that has a browser. We are so glad for using this fantastic app and we surely recommend it for every business which has the need for it. Best regards! Jan

Muy buena aplicación y soporte. Nos ha ayudado muchísimo a reducir errores y hacer el proceso más rápido.

I highly recommend this app, it’s very helpful and easy to use, it has multiple settings that fit our changing needs. In addition, the Support team is very responsive which made it possible to quickly master this solution

Mister Barish

2023-08-02

Netherlands

We highly recommended this app. The support is super fast. We always get an answer within an hour. They even develop suggestions in less than 24 hours. Our warehouse is far more efficient

This app has been tremendously helpful in assisting with our E-commerce grocery operations! The developers are very responsive and involved in providing solutions and fixes to accommodate a lot of our operation's unique needs. The Virtual product feature has help us with managing and picking a lot of the unique grocery bundles we sell on our store. The built in reports have also been super useful in monitoring and managing our outbound KPIs! The interface is very intuitive so it's been extremely easy to train new staff on order picking. 10/10 money well spent! Would definitely recommend to any other operations needing some type of scanner picking tools!

Truck Electrics

2023-07-04

Ireland

Recommend this app very highly. Been using its since Feb 2023. If you are picking, packing and shipping in your business this app is CRITICAL. It will streamline your operations and save you time and significantly eliminate simple errors that any of us can make. It is so well thought out and covers EVERY angle with so many features. There are some additional ones that would not normally be expected that add further value. . It is very obvious that David has run a shopify store before he embarked on this project. This app shows that he is a subject matter expert in order fulfillment, from order receipt to customer delivery. We have been using Shopify since 2016 and this app is the easiest we have used adding significant value and cost reductions. FAQs and the videos that support it are superb with great detail in layman's terms. For the little help that we did need David was always on hand. When we had been using the app for 2 months we had a 30 mins video call with David just to ensure we were getting full benefit from the app. 10 stars out of 5. Cannot recommend this app enough. Thanks David for your great support.

Original Garage Moto

2023-06-28

Canada

Total game changer for our shipping process. Very responsive customer service. These guys have been very helpful to integrate the app into our process. Also integrate with the Bundle APP.

The app is a great solution to run our picking and packing, but more importantly David has been amazing at support and his help has been very valuable to bring our operations in-house. Highly recommended to any business that needs to streamline their operations.

This app helps me a lot, makes things easy as possible, and each step of the packing flow is under control. I can only imagine packing now with this app. And the support is support. Thank you, David.

I wish I found this app years ago. We have a very complex packing process that involves a handful of product checks and this app has enabled us to automate that process and provide useful information to our packers so that they can efficiently (and properly) pack orders. Furthermore app is very easy to use and has tons of customization options to meet various needs. Support has been incredible - I was able to schedule a meeting to get a quick app tour and properly set up, and any further questions I had were answered quickly and efficiently by email. All around a great app!