Reviews for Instafeed ‑ Instagram Feed

Incredibly easy app to navigate/understand. Our customer support agent (Inés) was fantastic and very quick to reply. Highly recommend this app!

Hi Pin-Stock-Karte, thank you so much for leaving us this review!

Instafeed was easy to install in Shopify, it added a nice aesthetic to my store. Support is very helpful.

Yessss

I have only added this app but I'm already really impressed! Slick, easy to customise, quick integration - overall hassle free and happy with the result :)

Hi Layabe, thank you so much for leaving us this review!

Nice adds for my site

Excelente aplicación!! gracias por el soporte

Excellent, rapid and friendly service. They assisted me without delay. Thank you Inês !

Good

Amazing app, super great free options available compared to other similar feed apps that we have tried!

Great app, and GREAT (and super fast) support when I needed a hand - thank you Inês! Highly recommend.

amazing customer service! they even helped me remove code from another app I no longer wanted to use. beautiful app!

Instafeed helps a lot to make the site looks better better ,Excellent support I had from Ines. I highly recommend it.

It literally does exactly what it says on the label. Which is more than what can be said for 99% of apps here. Simple, Minimalistic, Beautiful feed with no tacky watermarks.

Ines was very helpful and efficient. The problem was fixed and I'm a happy customer! Highly recommend their app and service.

We have been using Instafeed on our website homepage for months. It is a great way to add an interesting feature to our homepage - much higher impact than just saying "Follow us on Instagram". Plus it is updated every time we do an IG post so we get an ever changing look to that part of the page without actually making any changes ourselves. We wanted to add Instafeed to our email Newsletters as well but could not work out how to do that. A help request to Mintt Studio got an ultra fast response and although technical limits on email content mean that we cannot incorporate the Instafeed App itself into our newsletters they came up with a simple solution for a static display instead. Thank you Ines on their support team.

The support is really quick, fixed my issue in a matter of minutes. Other than that - i got our Instagram feed with the free plan, which is cool.

Vault Furniture

2023-08-15

United States

Have used this app for years. The app works and they quick customer service if it isn't working. recommend

Best App to show Instagram feed on your website. The team support is also very active and give you the instant response.

I recently had the pleasure of experiencing exceptional customer support from Inês, a representative from the Instafeed app team. As a dedicated user of the app, I had encountered an issue that left me feeling frustrated and stuck. However, Inês's timely and effective assistance turned my experience around completely. From the moment I reached out to Inês, her responsiveness was remarkable. It's rare to find such quick and attentive customer service these days, but Inês proved that it's still possible. Not only did she reply promptly to my inquiry, but her communication was also clear and concise, making it easy for me to understand the steps needed to resolve the issue. What truly sets Inês apart is her evident expertise and knowledge of the Instafeed app. She didn't just provide me with generic troubleshooting steps; she tailored her guidance to my specific situation, showing a deep understanding of the app's functionalities. Her insightful suggestions not only addressed the problem at hand but also empowered me with a deeper understanding of how to navigate the app more effectively in the future. But what truly amazed me was how Inês's support extended beyond the initial issue. She took the time to follow up and ensure that the solution she had provided worked seamlessly for me. This level of dedication and commitment to customer satisfaction is truly commendable and speaks volumes about her professionalism. Inês's personable and friendly demeanor made the entire support experience even more pleasant. It's evident that she genuinely cares about the users of the Instafeed app and is willing to go the extra mile to make their experience a positive one. Her patience in addressing my questions and concerns was greatly appreciated, especially in an age where hurried responses can sometimes leave customers feeling overlooked. In conclusion, Inês from the Instafeed app team is a true gem when it comes to customer support. Her swift response, personalized assistance, and overall commitment to helping users make her an invaluable asset to the app's community. If you ever find yourself facing any issues within the Instafeed app, rest assured that Inês will be there to guide you through with a smile. Kudos to her and the entire Instafeed team for their exceptional service!

Recently switched over from another Instagram Shopping app due to high cost and I'm rather delighted with how clean the design is and how the reels can be automatically played on the website! (: Requested for help to integrate the app into the website and it was answered within the same day by Inês! Kudos to her for helping me with making the window pop out as well. Feedback-wise, it would be better if the app allows us to include more than one Instagram account and would be even more perfect if the product shows the price and variant available as well as the ability to add to cart within the pop up window as well. Last but not least, please don't increase the price, thank you! (:

I had a problem installing Instagram on a my home page that responded in a moment! I am very satisfied with the efficient and quick service!

The app was very easy to install and configure. But the big plus was when I couldn’t find a way to display Instafeed in my legacy Shopify theme, Support came up with a way and fixed it — the same day!

Excellent, fast and knowledgeable customer service. Something I thought was a big issue, was quickly resolved. Thanks!