Reviews for Hextom: Translate & Currency

I have been a seller for three years, and this is my first time writing a review, as well as my first time giving a negative one. I strongly suspect that this plugin's AI translation is overcharging. Today, I clearly had a quota of over 10,000 words remaining, but suddenly, I was informed that I exceeded the limit by several tens of thousands of words. The customer service representative claimed that it was the total usage from August 1st to August 24th. So, do you not have real-time tracking? Why did the word count suddenly increase by so much? Moreover, what is the point of your so-called limit? It doesn’t seem to impose any restrictions, so why did I exceed the limit by such a large amount? If I want to continue using your AI translation, I now have to pay extra to cover this so-called "instant overage." Isn't this forcing us to spend more? This is a very serious bug.

La integración es eficiente y fácil de usar.

good product

ｎｉｃｅ

好用

good

Amazing experience with Hextom translation

alles sehr gutalles sehr gutalles sehr gutalles sehr gutalles sehr gutalles sehr gutalles sehr gutalles sehr gutalles sehr gutalles sehr gutalles sehr gutalles sehr gut

was so easy to install and very friendly. The customer service help you very well.

good good very good!

Veramente un ottimo inizio per una tariffa gratuita come questa, la consiglierei a chiunque voglia vendere a livello internazionale.

grwT

Ih bin total Begeistert,es erledigt alles von allein.Man braucht keine großen Vorkenntnisse

buena

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ULTRABASIC

2024-08-17

France

We’ve been long-time users of several Hextom apps and have always appreciated the quality and reliability they bring to our business. Unfortunately, our experience with the Hextom: Translate and Currency app has been quite disappointing. On our larger site, the app has consistently failed to function as expected, and despite months of back-and-forth with the support and development teams, the issues remain unresolved. Given the high standard we’ve come to expect from Hextom, it was surprising and frustrating to encounter such challenges with this particular app. We hope that the team can address these problems soon, as we would love to see this app live up to the standards of the other Hextom products we rely on.

With it offering free automatic translation in seven languages, how could I not give it a good review?

Awesome app ! Well designed and intuitive, I had an other translation app that was much worse for much more. This one is more affordable, with lots of usefull features. Support is very reactive and competent ! Simple to use and very good AI translations A must have !

It's really good with Hextom

Great app that offers different ways of translating. Manual or Auto, and also supports adding your own translated product images for different languages. Some issues so come up, but support is always ready to help. Very quick and supportive, providing good solutions or fixing issues themselves. Thanks!

I just installed the app and see how it goes... Thanks!

Excelente plataforma, muy facil de istalar y te dan gran benficio , es muy rapido y traduce en multiples idiomas, la super recomiendo y se conecta muy bien con shopifay. tiene diferentes planes, pero empiezas con 2 idiomas gratis, pocas plataforma te dan gratis, siempre debes pagar.

Very convenient and easy to use

Free plan limited to 5k translations. Useless, way better to use the Shopify Built app that is 100% free...