Reviews for GrowthHero Affiliate Marketing

I used to use UpPromote & found out they were scamming me! So far my experience with GrowthHero has been excellent! I love how their program is set up. Any questions I had were answered within one day.

We set this app up to help support our wholesale customers during the peak of Covid but did not end up needing to keep the paid version implemented due to business returning close to normal. We love the concept and will keep a free account active. Thank you, Karolina Sieminska, for your assistance in sorting out our account ownership and membership!

The most WONDERFUL customer service!!!! Highly recommend.... We also use for tracking results of collections.. so many great features.

I've had a great experience with GrowthHero! They have solid customer service and provide in-depth/hands-on customer service. I spoke with Simon and he was very helpful! I'm planning on recommending this to friends.

great customer support! they really thought about referrals and take the time to walk you through how to use the product.

GrowthHero has been nothing short of amazing. The app is very flexible allowing you to adapt your initiative in a variety of ways. So far it's been quite successful for us and the results have more than paid for their reasonable fees. Between customer support and functionality, GrowthHero is a winner for us and deserves 6 stars if that was an option.

We just started using growth hero and needed some help with the app. It is very easy to install and I had some questions about a specific affiliate request. The support staff was extremely helpful, highly professional and very patient with me.

HairMNL

2021-10-18

Philippines

Be careful when installing this app; if you don't fully understand how to use it within the trial period of 14 days, they will not grant you an extension. Take note that this app is complex—it has a referral program with payouts, an MLM component, integrations, etc. After we installed Growth Hero, our marketing team had to set this aside with the intent of launching it after 3 months. Due to its complexity we needed time to figure out which of its features to prioritize and how to communicate these properly alongside other campaigns. We made the mistake of not uninstalling this before the trial period ended. We did not however use it nor benefit from it in any way during this time, and this could surely be validated by Growth Hero. In spite of this, Growth Hero chose not to honor our request for a charge reversal for an unused program. We find this upsetting because we've been using Shopify for 5 years and this is the first time we've encountered this level of customer service from one of Shopify's apps. If this is how this company's customer service level is even before we use the program, we will definitely not proceed with using Growth Hero. On a side note, it doesn't make business sense to choose to pocket our 3 months worth of subscription money versus retaining us as a regular customer if Growth Hero had better customer service. Update: Even if they CONFIRM that you WERE NOT ABLE TO use their program, they will insist on dangling policy. They will choose what's legal, not what is fair. Again, for your protection as a customer, do not install this app unless you know you can fully understand it within their 14 day trial period.

Great app and fantastic customer support. Easy to customize and brand within the portal. Thanks Growth Hero!

Support is very helpful and responds fast. This app is heavily designed for MLM, but can be used for traditional affiliate networks as well. It's best feature is the ability to create many custom rules if you would like to, and is easy to setup. It defaults to having many of the MLM/mass affiliate scheme options on so be sure to review each section of your settings before turning live.

This app is heavily designed for MLM, but can be used for traditional affiliate networks as well. It's best feature is the ability to create many custom rules if you would like to, and is easy to setup. It defaults to having many of the MLM/mass affiliate scheme options on so be sure to review each section of your settings before turning live. Support is very helpful and responds fast.

Super easy to set up! And the support is incredible and really focussed on getting you up and running quickly! I am excited to see where this program goes for us!

Modatrova

2021-09-15

United States

I love this app and the customer support is truly amazing. They are responsive and thorough in communication.

I don't if I can write as much praise as this team deserves. They are INCREDIBLE! Always there to help when I need it, and they above and beyond. I did a lot of research to find the right fit of product, and this is definetily one of the top ones out there. Highly customizable, it allows me to do a looot of different types of affiliate marketing. I love it, and highly recommend it.

very good app and great support that helps quickly :) a lot of our customers are signing up already for the referral program

So far so good! App support was extremely helpful and responsive as I was running into questions or needed clarity during set-up. We are looking forward to seeing how Growth Hero can help us grow our clients stores.

We use Growth Hero to run our affiliate, referral, and brand ambassador programs. We really enjoy all of the features it provides and whenever there is a feature that we'd like to be added, the Growth Hero team documents it for us. We're hoping to see some of those wanted features on the platform in the near future! We're also very happy with the quick customer service whenever we have a question.

Incredibly receptive customer service! We are just getting started adding affiliates to our site. We had a few questions, and Simon was quick to respond and to provide authentic customer service on several occasions, even offering to create an explainer video. Eager to see all that the GH Affiliate app can do for us.

Great app. Does exactly what we're after...but the most awesome thing is the great customer service. Simon and team are responsive and fast!

Firstly, I must say that I HIGHLY RECOMMEND Growth Hero for your affiliate program! The functionality is fantastic and does everything I wanted and more. The customer service is OUTSTANDING as I had lots of questions and they responded promptly and were eager to help me. I am so excited about my affiliate program on Growth Hero as it is SO EASY for my affiliates to find all of their information, get bonuses, go through training and more!

We are setting up GH for affiliate marketing. The setup is flawless and easy. I'm impressed. Customer service and support is great. I highly recommend this app for affiliate marketing.

We have recently switched over from woo commerce and chose Growth Hero as our affiliate marketing app. The customer service has been during the transition. We are now up and running:). Lots of cool and intuitive features.

I have research and tested the top apps in the store and this EXCEEDS them all. I have not found another app with such a complete list of benefits and features. In addition to being the app that meets all my functional needs, its user interface is sleek, modern, and very easy to use. As if that was not enough, they have an excellent support team. I spoke with Caroline who was easy to reach and responds quickly to all my queries.

The best affiliate program on Shopify app store. You must be try, the feature is absolutely provided an excellent experience for both affiliate user and store owner.

Barbell Brigade

2021-05-04

United States

Simon assisted me extremely well with my issue. Contacted them & received a response within 20 minutes. Continued our interaction via email, but didn't have to wait more than 10 minutes to get assistance from Simon. Really happy with their support team!