Growave: Loyalty & Wishlist +

INDY Sunglasses

2025-04-08

Amazing app! Super easy to use and great customer service. Hello INDY Sunglasses team, Thank you very much for your 5-star review! We are happy to know that you are enjoying our app and are grateful for your feedback about our team! We’re committed to supporting you throughout your journey, so if you ever need further assistance or have any questions in the future, please don’t hesitate to reach out. We're always here to help! Thank you again for being such a valued part of the Growave community. We look forward to continuing to support your success! 🌟 Wishing you all the best, Customer Support Team

Frilivin

2025-03-20

Thank you to the entire Growave team for your attentiveness and quick response in resolving all the issues I encountered. This is one of the best support services I have experienced on Shopify. Dear team at Frilivin, Thank you for your wonderful review! We are delighted to hear that our team’s responsiveness and dedication have made a positive impact on your experience with Growave. Providing excellent support is a top priority for us, and your kind words reaffirm our commitment to assisting our merchants in the best way possible. We truly appreciate your trust in Growave and look forward to continuing to support your business. Please don’t hesitate to reach out if you ever need any further assistance. Best regards, Growave Support Team

Cokluch

2025-03-13

Great Application and great customer service. They answer very quickly and are very open to help and improve our services ! Hello, Elisabeth and team Cokluch! Thank you for your kind words! We're thrilled to hear that you're enjoying the application and our customer service. Our team is always here to assist you and continuously improve to better support your needs. If you ever have any suggestions or need further assistance, feel free to reach out! 😊 Kind regards, Growave Support team

IREN Shizen

2025-03-03

I was an early adopter of Growave when they just started and had 2 stores on their Basic plan which is $9/month. I have been giving a lot of feedback and invested much time and money to integrate the app into my current stores. Just recently, they announced a new 2.0 Dashboard rollout on 15 Mar and I will lose access to my dashboard, and my current plan is no longer offered. Honestly, it is just the dashboard UI update and the features generally remain the same. For me to enjoy the same set of features (VIP tiers, custom address to send email, etc), I will need to upgrade to their Growth plan, which is $149/month! That's like 16x more expensive. We are a small brand and have two stores, and it is way over our budget. I wrote in to ask the support and was told if I chose not to upgrade my plan, the dashboard would be blocked and the widgets will be disabled on your site. I am happy to see that Growave.io has grown to what it is now, but shouldn't you also take care of your early loyal customers? I wish that you had a better way to handle this as many other companies would still honor the grandfathered plan even if they introduced the price plan change (maybe without the newer features) Truly disappointed. --------- UPDATE: Binazir from Growave reached out to us and helped us to transition smoothly to the new version 2.0 upgrade. We are thankful for her responsive reply and ensuring everything is working accordingly. Hi, the team at IREN Shizen, Thank you so much for updating your review! I’m glad I could assist you with the transition to version 2.0 and ensure everything is working smoothly. If you ever have any questions or need further support, I’m always happy to help! Best regards, Binazir Head of Customer Support Team

The Bookish Shop

2025-02-19

The Customer Service Team is extremely helpful, fast, and kind! Dear team at the Bookish Shop, Thank you so much for your kind words! We truly appreciate your feedback and are happy to hear that our Customer Service Team was able to assist you quickly and with care. 🙌 Providing outstanding service is our top priority, and it’s wonderful to know that we met your expectations. If you ever need further assistance, please don’t hesitate to reach out—we’re always happy to help! Wishing you continued success! 🌟💙 Kind regards, Growave Support Team

Ambient Lounge

2025-02-14

Really proffesional team behind the app. Functionality is awesome, updates are constant, guys are keeping up with the trends. I sincerely recommend this app to everyone who want to take their stores to the next level. That's easy with this app. Hi Ambient Lounge team, Thank you so much for your kind words and for sharing your experience! ✨ We're thrilled to hear that you’re enjoying the app’s functionality and continuous updates. Our team is dedicated to staying ahead of industry trends to ensure you always have the best tools to grow your store. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need any assistance or have suggestions, we’re always here to help! Wishing you continued success! 🙌 Kind regards, Growave Support Team