Grapevine Post Purchase Survey
Post purchase surveys - How did you hear about us
167 Ratings
5
Media
About this app
Unlock customer insights with post purchase, NPS & on-site surveys. A 28 day free trial included!
Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.
- Optimize your marketing spend: Discover attribution insights that drive growth
- Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
- Simple set-up surveys: intuitive UI and hands-on support team have you covered
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target checkout surveys to new, returning or all customer in 1 or many languages
Categories
Marketing & Conversion
Store management
Features
Form Customization
Multi-language
Embedded forms
Drag-and-drop editor
Conditional logic
Submission Management
Customer segments
Analytics
Data export
Survey Types
Product feedback
Customer satisfaction
Market research
Net Promoter Score (NPS)
Post-purchase
Attribution
Customer Behavior
Activity tracking
Segmentation
Cohort analysis
Visuals And Reports
Custom reports
Historical analysis
Benchmarking
Marketing And Sales
Marketing attribution
Funnel analysis
ROAS
Key Benefits
- Customisable survey question: Learn more about your customers with this simple yet effective post-purchase survey. Ask any question that will provide valuable insight
- Survey revenue analysis: Survey revenue stats help to identify the responses that generate the most sales. Inform your Marketing spend using AOV per channel.
- High survey response rates: The post-purchase survey takes seconds to complete and fits seamlessly into your Order Status Page, ensuring high customer response rates
Pricing Plans
BASE
$5/month
- Customisable questions
- Collect unlimited responses
- Survey results charts
- Downloadable data
- Reclassify responses
- No Grapevine Branding!
EXTRA
$15/month
- Everything on the BASE plan
- Survey reminders
- Tag Customers & Orders
- Capture via Shopify POS
- Capture via ReCharge Payments
