Grapevine Post Purchase Survey

Naked Sprout®

2024-11-21

Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend. Thanks for your super review Pippy. It was a pleasure helping you set up a Flow using our Grapevine Surveys Flow triggers. Great to hear that is working well for you. We'll be here and happy to help if needed again.

Nathan James

2024-11-12

WOW! After reviewing several different post-purchase survey apps, I quickly landed on Grapevine for a few key reasons: 1. Compatibility with extensibility 2. Ability to ensure only one response per customer 3. Compatible with Shopify Flow, providing many other ways to integrate and utilize the data 4. Fair pricing What I didn't expect was to be blown away by the support. I had a question and received a response IMMEDIATELY. Their team also pushed a fix for something that wasn't impacting me significantly on the SAME DAY. Not only that, I am discovering more and more excellent features the more I dive into the app. Highly recommend. Thanks for such a great review!! It's great to see how you're utilising the Shopify Flow integration to push survey response data into Google sheets :) Always on hand to help out on support whether its crafting new questions or helping with the pushing of data! Thanks again!

Dalstrong

2024-11-08

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle! Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

Wopilo

2024-10-24

Great app. Really helpful insights for data attribution and analytics. Thanks for the great review Peck. It was a pleasure helping you send survey response data into GoogleSheets using Grapevine's Flow Triggers. We'll be here and happy to help again if needed.

Flakon

2024-05-17

France

Malgré les limitations inhérentes de l'app, excellente interaction avec Steve et Stuart qui se sont impliqués pour nous proposer une solution personnalisée. Je recommande !

VitaMoment

2024-03-19

Germany

Really great experience with the app and the customer service. The app design and functionality is exactly what you would expect and goes straight to the point of providing a simple and intuitive interface for creating surveys. I really appreciate the seamless integration into the Shopify UI, which many apps are lacking. The customer service is exceptionally fast and the team immediately shipped a fix for a very small issue we where facing. A truly optimal support experience.