Reviews for Globo Product Options, Variant

Goeie app en super support ;)

Bender Gloves

2024-08-21

United States

Excellent communication, fast response time. We reached out to Helen with an issue and was fixed in no time.

Customer support is Very good

Review for Helen I recently worked with Helen and she was fantastic. Right from the start, you could tell she really knows her stuff and has an eye for the little details. Helen’s communication was spot on, clear, easy to understand, and always on time. Whether it was a tricky project or just a quick question, she had practical answers that kept everything on track. What really stood out was her energy and enthusiasm. She tackled every task with real passion, which was contagious and helped us get some great results. So much so that this is the first review I have ever left online. Ever. She honestly went above and beyond my expectations - quite literally the best customer service rep I have had the great pleasure in receiving assistance from. ⭐⭐⭐⭐⭐

Le service après-vente est très réactif

This app works great for the most part. Every once in a while I have issues. Customer service is great but the time zone difference made it take a while not that that can be helped. Still overall satisfied and had a great experience with Helen.

I was having a hard time creating text fields and options for my ordering system. Until I was recommended by a Shopify Customer Service to this app. It was simple to use, I also got help from Helen, one of the staff working in Globo Product Options, She is very prompt and her service is just really on the ball.

Rosie helped with all concerns I had in maximizing this app for my website. It was a pleasure and I appreciate it.

The team at Globo were incredibly helpful. They responded quickly to my issue and worked remotely to solve the problem. Wonderful service. Highly reccommend these guys.

These are the things that make an outstanding product! Excellent app - It had 100% of what we wanted and even more. It allows very complex option creation and even has conditional logic. Excellent support- I was surprised how fast it all happened, Helen from the support answered my questions in no time!

I had the pleasure of interacting with Helen from the support team, and I cannot say enough about how exceptional she is. From the moment our conversation began, it was clear that Helen is not only incredibly knowledgeable but also deeply committed to providing top-notch customer service. Her patience and understanding made me feel valued and supported throughout the entire process. Helen went above and beyond to ensure that all my concerns were addressed, and her friendly demeanor made the experience even more pleasant. It's rare to encounter someone as dedicated and supportive as Helen, and I truly appreciate all the help she provided. She’s a true asset to the team!

Je recommande, l'application fonctionne. J'ai demander de l'aide via le chat, un agent de support ( Helene) ma aidé de manière très rapide et aimable :)

All good!

They reply very fast! Very nice app. You can ask free any questions.

Thank you for the prompt help from the Globo team. Much appreciated. Their service, especially Helen their staff is very helpful to help me with the theme setting.

Herausragender Support, welcher das Problem umgehend mehr als zufriedenstellend gelöst hat

Amazing customer support, I had several changes to the functions and look of the app through live chat. They were very patient and knowledgeable and provided all the answers that I needed.

Great app, does exactly what it should and the service is extremely good, live chat is available within minutes and can help with any problem.

I've always used the app successfully. Had an issue recently and customer service took care of it quickly. Thank you!

Works great for us and the customer service is top notch!

Only just downloaded the app, but so far so good - Helen was super helpful as I am not the most knowledgeable shopify user! Thank you for your patience and support.

Good service. Good app.

Excelente y rápido servicio al cliente, y me solucionó un problema

Amazing Service!!!

Great app! Customer service is quick to reply and has added a lot of functionality to our website.