Reviews for Globo Product Options, Variant

Buen soporte, solución rápida.

Iris and Gemma have been amazingly helpful getting everything set up and styled onsite. App offers so much functionally that we didn't have before.

Great app and best support.

Very useful plug-in, and the staff is very nice!

Helen was incredibly helpful and attentive. She took the time to understand my concerns and provided clear, thoughtful solutions. I truly appreciate her patience and professionalism. Excellent service!

JustHourglasses

2025-04-21

This has been a very helpful app for us to deal with engraving options. The price is reasonable and the support has been excellent!

Customer service is fantastic. They have fixed all my issues in a mtter of minutes. It's rare to find this quality of service.

I was having issues accessing my created templates, hopped on to the online chat and spoke with Gemma. She was able to assist me and resolve my issues with ease. It all working again! Fantastic customer service! The Globo Apps are fantastic and a must have!

This app is great! We use the Premium Plan, which has everything we need to make product customization a very straight forward process for the customer when making a purchase. It's also very easy on the admin side to set up. Their customer support is also the best! Steven got right back to me (like within 5 minutes) with the solution to my question. I also have a very specific color-scheme for my site, and support was able to accommodate by adding custom CSS for me multiple times. If you plan on selling custom products on your site, I could not recommend Globo Product Options more!

Great app, full functionality and very helpful customer service.

I am happy with the app! To improve: Couple of feature I would like to request is 1. link image with option (ie. Font etc) which I was told that it's not supported. 2. Live customised product view option(very important for personalised product to increase conversion rate. Support was good and very helpful. So please keep up with good support, that makes a huge difference. Thanks

Rosie was great at helping solving an issue

We’ve had a great experience using Globo Product Options for our Shopify store. The app is powerful and covers all the advanced needs we have — from conditional logic to custom add-on pricing and image swatches. A special thanks to Helen from the support team — she was incredibly patient, professional, and helpful throughout the entire process. She took the time to understand our needs and guided us step-by-step until everything worked perfectly. Globo is not just a great app — their team makes it even better. Highly recommended!

I asked a question and it was answered honestly, and then they even went as far as trying to find a way from within my Shopify to make it happen. They could have just dismissed my quandary (as many others did before my finding globo product options) and moved on, but they took their time and went above and beyond what anyone else has done. Even though we are in different time zones, the communication was so transparent I knew that my messages were received and would be attended to during their business hours - which is more than I can say for a lot of other apps I communicated with. Although we were unable to find a way to make my impossible ask a reality, I am now a loyal customer. The app's features make it easy to list items, and integrate to Shopify - which makes me a loyal customer. Honestly, the communication was excellent, and the customer service was the best I have experienced since bringing my business to Shopify.

Great app very easy to use and gets good results. customer service is EXCELLENT. I asked a question on how I could include customers options on invoices and they went out of their way to fix it for me. Little Helen deserves a special mention for how well she handled my request and followed it up

We have been using this app for about 3 years now. There have been solid improvements over that time span, and any time we have ran into an issue their customer service has been very prompt getting it figured out for us. Would recommend if you are in the need for this type of app.

je trouve cette application très bien construite et le service d'aide est au top, très bons conseils et prise en charge

Very quick service when you need help! (Thank you Helen!)

I am loving this so far, it is giving me all the options I am looking for and it is so easy to use! When I knew what I wanted but couldn't figure out how to make it happen, the chat support was amazingly helpful!! I highly recommend using this to help streamline your website! Helen and Grace both helped me today and honestly made my life so much easier! I appreciate all the care and support

Globo APP has been a great APP to use. We use the product options and have used other apps, but nothing compares to this one. Its very easy to use and have alot of custom options. Product support is also very responsive when any assistance is needed. HIGHLY Recommended!

This app finally gave us the product variant options we needed. The customization is great with nearly unlimited options. We had an issue with implementing the app, which had to do with a specific coding our theme used. I contacted their support team, and not only did they immediately respond during off-business hours, but they fixed all of our issues within minutes. Superb customer support. We will be using Globo for as much as we can. Outstanding app!

El serivio es muy bueno y la atención al cliente rapida

It was the only Product Variant that worked for my client. Great support too thanks

Great app and friendly fast service! My shop does add-on embroidery services and this app allows customers to add-on embroidery and customize with text font, text size, colour, and add-on price. Helen is also great at helping me fix variant image sizes and specs! Thank you!

This app made it very easy to add text boxes for Personalization on my store page for each listing. I plan to clean up my store a lot using their other features for color and size variants. The support was on point too. They messaged me during setup to see if I needed help and quickly resolved my confusion.