Reviews for Globo Product Options, Variant

HeathrowShuttle®

2023-05-18

United Kingdom

Excellent customer service, helen was very helpfull. Got my reply back in few minutes. Keep up the good work team. Wish you all the best.

We experienced some initial issues, but their support team was prompt and efficient in resolving them. Excellent app and highly responsive customer service - highly recommended!

This team is very professional and fast! I had a problem and they found the solution very quickly. Customer service is great!

Did exactly what I needed it to and the support team were incredibly helpful with hiding the product from the website so that it would only be displayed as an extra on the pages I needed it to

We use it for additonal comments to specific products and are very happy with it. The customer support is great as well. I got a very quick and helpful response although we are using the free version.

This app works brilliantly for my needs and if I ever need any help or guidance, the team are always very quick to respond and always help to resolve any issues I may have.

Amazing customer service!! I was after something that suited my website so needed a few changes and it looks amazing. Thankyou for all the help!!

So, I'm normally not a person who leaves reviews but this team has blown me out of the water. Setting up the product customization was super easy and totally beginner friendly. The interface is clean and easy to navigate. Overall, 100/100. On another hand, I needed some extra customization done to suit my sites needs so I reached out to the team and they responded within an hour and coded me a solution within the next. I was swept away. I launched my store and I kept running to another problem where I needed the quantity of the items in the cart to go up if they selected a certain custom option and once again. The team came to the rescue. Without them being here to help me with my store. I probably would of gave up and haven't of been as successful. You guys are the best. You def earned a long time customer. I'll recommend you to everyone I know who starts a store up! Great work!

Best app, cheapest out there and BEST customer service. They got back to me quickly with 2 minor issues and fixed them perfectly. Highly recommend!

The level of service is INCREDIBLE. They respond super fast, and fixed everything we wanted. Also, this app did exactly what we needed. I highly recommend!

Great app and very easy to use! The installation and setup of the app is very straight forward. More importantly their customer service is great! Had an issues with one of my option sets not appearing on the site. CS responded and solved the issue quickly! Highly recommended

Very happy with the app and even more with the great customer support. Helen and Sarah have been so helpful! Thanks

Hi ran into a small issue that after a simple email got fix right away. Very good service and help! Highly recommended

So far so good. Fast response from customer service. I needed some adjustments made and was accommodated accordingly. My only suggestion would be for there to be a way to add a price for a variant option such as customized text without it creating a whole product page for a price add on.

Great app, very user friendly for store owners and customers too. Customer service is prompt and thorough. Thank you!!

Ottima App, diverse modalità grafiche per creare varianti o elementi aggiuntivi per il tuo shop. Supporto assistenza molto veloce e competente. Consigliato!

I've had a lot of contact with app developers over the past 3 years. Honestly the experience can be pretty frustrating. My experience with Globo is the prototype of what I'd look for. Quick, responsive, and does a great job of actively listening. Most of the contact with app developers revolves around them helping stores figure out how to address specific user specific issues. Globo knocked it out of the park and I couldn't be happier with the final result.

Love this app, easy to use and great customer service. I would like to see the ability to select multiple items otherwise would have given 5 stars!

Globo continues to impress with their service, apps, and all their attention to speed and quality. I've had some tricky changes and they helped out right away - and they were super friendly about it. No worries on service with these peeps. I recommend.

Love this app. It has helped us offer all the different selections for each product, along with allowing us to add a price difference between variations if need be. The customer service is on point as well. When we first synced the app to our theme it was a huge white space we couldn't figure out how to blend in but I emailed globo and they had it fixed the same day!!

same day problem solving. prompt feedback. like. share. repost. i don't know what else to write. still need a couple of letters, silly 100 characters rule.

App works well and the support is good. Also, like that it integrates with globo's quote builder app, which we needed for our store.

Very quick to resolve my issue, I asked to have the powered by globo' tag removed from my website, a few hours later it was resolved!

I haven't had it long, but so far so great! I put in a request to make some changes to the style to better match the theme of my site. I wasn't sure how to request what I wanted so I fumbled out a couple of weird emails that made me look a bit nuts, I'm sure. No problem! Helen was amazing and got it done, and I really like how it looks. She even went another step to ensure the watermark was removed to make the site look more professional. And it was done within a couple hours. I was expecting to wait until at least the day or even post-launch. Really really happy with this app and service so far. THANKS HELEN!

Lichen and Lace

2023-05-05

Canada

This app has worked perfectly for my shop, they even did some coding on my order printer app so that the customizations show up on our packing slips for fulfillment purposes - amazing customer service!