Reviews for Giveaway Ninja • Giveaways

5 stars all the way. Very easy to setup and makes it fun for the customer. I've seen lots of entries where they perform multiple actions so its really great

Great app and even better customer service! :)

Great app! The customer support is one of the best we ever experienced! Andrea went above and beyond in many different stages of testing and development for our giveaway, and even help with custom Shopify code for our users to get the best experience. Fast, quick, and easy! Thank you Giveaway Ninja!

Does exactly what we need it to do. We've run several successful giveaways and will continue to use this app.

For the launch of our new brand, we had chosen a competitor (larger company with more features & possibilities) but the integration with our Shopify store didn't work at all (mainly due to changes in the Shopify Checkout that is being rolled out) and so last minute we had to look for another solution. What a breath of fresh air it was to discover, install and configure Giveaway Ninja :-). It does what it says it does: giveaways with almost all of the actions a small to large company would like to link to the giveaway, including a feature that for us was key: one extra entry to the giveaway per € spent. For some specific questions, we were pleasantly surprised to see that Andrea from customer service, was very reactive & knowledgeable (no answers like "Oh, I'll need to check with our technical team") and so we managed to have everything up and running in no time. 3 weeks later the giveaway ended with over 1300 participants and 5000 actions / entries taken.

Nice and formidable. Works the way you wanted it. And we don't forget the very competent and knowledgeable customer support. Keep it up!

great support, helped with all my questions!

Amazing service above and beyond support

Amazing App. Customer support is crazy good. I asked them to remove a visible feature and they did. Edited the code for me within 30 min. I had an issue another time months later and they fixed it within 2 hrs. Can't speak highly enough of how quick they help. 10/10.

I was stuck , and I asked for help. Right away the chat rep took over and helped me so so so much! I am EXTREMELY happy how fast customer service chat was. They did the job for me to help me . wow !!!! I'm impressed actually ! thank you thank you ! you saved me time. ⭐️⭐️⭐️⭐️⭐️

So, I had an issue with installation and I reached out to Andrea. You'll see his name everywhere on Giveaway Ninja. He identified my issue immediately and corrected it. I was up and running in minutes of me telling him what was going on.

Being behind a computer is not my bag. So, its super important for to find intuitive software and top-notch support. Don't look any further if that's what you need these guys are great!

Best value app for giveaways on shopify & 100% the best support of any app install received to date. Highly recommended

Nice and reliable customer service. Helped me out a lot and explained everything very clearly when I had issues. Thanks Andrea

So far this app seems easy to use and integrates easily. Customer support is very responsive and helpful. Time will tell if the app pays off, I think it will.

Customer service representative was patient and super helpful. Even though as a business they should be focused on their application, they were very knowledgeable about Klayvio and walked me through some of the process. 100% would recomend this app and super helpful staff!

Really a nice app, very useful. and Andreas helped me a lot, always patience and kindness. He solved a lot of troubles for me when I set my first giveaway project. In one word: great app and great service.

Easy to setup, outstanding support, and VERY effective getting engagement

Easy to set up and install, took two seconds to integrate with Mailchimp too. Support is second to none, literally the most helpful tech support I've ever experienced. Would recommend.

Absolutely the easiest app to use, the customer service has been very helpful for me. I am a first-time user and can say it has been great so far!!! Thank you so much!! Jill

Andrea is a wonderful representative who is knowledgeable, sweet, and kind with her amazing service. Thank you, love. I greatly appreciate it. And this app is literally so amazing! Good job developers!

brilliant app that takes all the hard work out of creating giveaways, and great customer service

I went from totally frustrated to crazy excited! Andrea was a huge help and did so much more than I was even looking for. Can't wait to give this giveaway a spin and see how it does. But Andrea, from the Giveaway Ninja app, was absolutely awesome!

First let me tell you..... Andrea is amazing. So helpful. Really is. Have a problem or need something change to make it your own and he is on it like crazy. Also filled with a ton of ideas on how to make things work the way you want. The app is loaded with tons of features that you pay a arm and leg for with other apps. Super clean and responsive. I love the idea that you can tag customer that go into Klaviyo. Our goal is to walk people into our business slowly and introduce things to them and not to scare them away. Also it has a lot of interaction with the customer as ways for them to earn more points or entries. The big feature is referral a friend. We added a lot of new elements to our site and with this app you can have them visit and explore and get points for it. (great way to educate your customers) With all seriousness, give them a try and make sure you reach out if you need anything. Customer service is the best I've seen on Shopify. Just a quick update.... Less than one week using the app and already had over 200 entries and many referrals. Really works on expanding your email list and get people to go through your site. SECOND MAJOR Update...He took my suggestion and added it to the app. You can now have customers who buy be entered into the sweepstake. Totally amazing You Really need to try this app. In two months we gained a ton of contacts that we can promote our products too.

This app is very simple, easy to set up and get running. I did have some questions about running campaigns and integrations, and Andrea helped me out! Not only did she address the issues I was having she also improved upon my setup! I've tried a lot of plug in apps and the customer service was really lacking, but this wasn't the case with Giveaway Ninja. You won't be overcharged and unable to reach support. I also like that you can scale your subscription to the sign up volume. It's all around awesome! I highly recommend this app!