Reviews for Gift Box | Free Gift Selection

The support team responded quickly and was very helpful. After I sent a screenshot and explained the issue, everything was fixed within just a few minutes. Really impressed with how smoothly it was handled

The only app on Shopify that makes auto-adding gifts a painless process.

Amazing app that is so easy to use on the back end and for our customers. Amazing customer support as well.

This app is fantastic, easy to set up and use, easy to customize, css addition makes it simple to adjust to your brand and page exactly and when there was a feature I needed I messaged their team and they had it fixed and created in a few hours - amazing!!

The support is really excellent. I received an answer within a few minutes and was also helped directly. With regard to the app, I would like to have one more setting option: To replace the pop-up field for selecting the gift with a slot in the shopping cart. That would be a nicer solution when shopping via smartphone.

Easy set up and super fast support service!

Easy to integrate into your Shopify store. Every time I've reached out to support, I receive an answer in minutes (which is a huge plus) from Glecy who is super useful. The UI is easy to use and straight forward. There could be some more features to customise the widgets but overall a great app!

The block does not update dynamically and gifts can be selected even if the conditions are not met. It means there is no server-side validation that checks the conditions. This also means you cannot select a gift when you add a product to the cart dynamically and the conditions are met until you refresh the page. The gift is removed from the cart when you remove a product even if the conditions are still met. There is a limit of 10 items/Product Choice Hi there, Thank you for your honest and detailed feedback, we really appreciate it. We're sorry to hear about the issues you've encountered. Our team has already reached out via email to better understand your setup and offer assistance. Gift Box is designed to work dynamically with most themes, but due to the variety of themes and carts in Shopify, occasional compatibility issues may occur. That said, we're happy to customize the app to work seamlessly with your store. If you’re open to giving us another shot, we’d love the opportunity to help resolve the problems you mentioned and make things right. Feel free to reach out via in-app chat or at support@digismoothie.com—our support is available 24/7. Best regards, Digismoothie Team

Not only is it easy to use, but customer service is very quick and efficient. Very happy with how this app works!

The UI is well-designed, and the mechanism is solid, reliable, and refreshingly straightforward. We really like it. It’s clearly a high-quality product, and it shows. That’s why, despite many other apps available on the Shopify store with even more features, we chose to stick with this one. To be clear: this is a 5-star app in our eyes—the quality is unquestionable. We’re only holding back on the full rating in hopes that Italian will be added as a supported language soon. Since our store is multilingual, this is a significant issue for us. We're also looking forward to seeing a few new features added (which we've already suggested to their great support team). Speaking of support: it's truly excellent. We're honestly very impressed and enthusiastic. We also want to mention that we’ll definitely be trying Candy Rack for the Christmas season—it looks amazing. Quite expensive, but it seems worth it. Huge compliments to the team for such an outstanding job!

Love this app! It is very good for boosting sales and for getting rid of low-selling, low-value items!

Top App uns super Support

good and helped us convert

Good experience with Joan. He resolved my trouble very quickly

I wanted to share my amazing experience with the Gift Box app, especially thanks to Melannie, who was incredibly efficient and patient. I had several requests and questions, and Melannie addressed each one with professionalism, while quickly resolving all my "issues." Her service truly exceeded my expectations! An impeccable customer experience that deserves to be highlighted. I highly recommend this app and Gift Box's customer service!

The app itself is very good and easy to use. But the real icing on the cake is the excellent customer service. Response time is quick and they are always happy to help you no matter your issue. Highly recommend! :)

Thanks to Melannie, She helped me with with the app. love the app.

Very happy with the functionality of the app and the support has been thorough and efficient. Thank you

Support team of this app is lightning fast and the app it self is very easy to use.

Eine Klasse App um den Kunden eine freude zu machen ;) Kinderleichte handhabung und falls es doch mal ein Problem gibt, ist der Support der App sehr zuverlässig und schnell-

great team yall need this if yall want to boost sale

Best Support and perfect for Black Friday!

Great customer service and help

Easy to manage and great customer service

Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.