Apps

Reviews for Geolocation

shopany

2022-01-22

Switzerland

Overall, the app is good, but the first thing I noticed is that the loading times have slowed down. For me, that's where most of the deductions come from. The other thing that is not user-friendly at all is that the selection menu appears at the very bottom of the store page. On the one hand, not every user notices this and on the other hand, it is not adjustable, except for the position left, center or right. I would welcome it very much if there would be more setting options. For testing the app is OK, but I will not use the app currently, as long as certain changes and performance optimizations have not been made.

Sigberg Audio

2022-01-22

Norway

Please fix this app Shopify. Most people just click the X in the upper right corner when presented with this, and then the location isn't set. And no one will notice the selector in the footer. It needs to be a floating dropdown that's always visible. Please make an option where the location is set automatically based on the geolocation detection, so that it works without forcing a pop-up on the user at all. Also, in the popup, The "Shop now" button people have to click to contine is obviously off-putting, it should say just "Continue" or "See prices for " or something. Everyone just clicks the X (verified by reviewing visits through hotjar)

Eso Atelier

2022-01-21

Türkiye

does not work on my website. why is that? I cannot see any language switcher on my web site. however I have already set my second language.

Music Radio Creative

2022-01-14

United Kingdom

Have issues with the app and customer service blames everything else but the app. Exchanged endless emails between Shopify and my developer, demonstrated the issue explicitly and yet it seems that there is a monkey on the other end just following line per line orders. USELESS!

hbound-design

2022-01-12

Germany

I don't even remember getting this app and suddenly there's a pop-up informing customers that there is a country-specific version of the website. Cannot recommend

B.Different Clothing

2022-01-11

Sweden

the app does not work and the customer service is extremely unhelpful and will just waste your time without wanting to solve the issue.

The School of UX

2022-01-06

United Kingdom

Got worse with the recent update — there's no way to change the text on the popover. We sell digital products and having «This store ships to [country]» message to customers is confusing.

DATRINITY

2022-01-05

Latvia

Doesn't show up on my store how can It be fixed ? I installed and re-installed nothing changed. HELP . https://datrinity.myshopify.com

KOOKOO EU

2021-12-27

Germany

Doesnot work at all. I translated and activated the FR language shop. when tried to access my website with /fr extension, 404 page not found error is seen. Cannot contact the support team either.

Junxure Consulting eStore

2021-12-23

Canada

This app needs significant improvement. There are better versions available in the Shopify app options.

Ninetails US

2021-12-20

United States

it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work. it does not work.

Rollerskate Shop

2021-12-18

United Kingdom

Not able to customize the content or anything. Also can not set up geo-based content. So no use in using this app.

Philomania.ca

2021-12-14

Canada

I like that the app uses geolocation to show customers the appropriate prices, but my US customers have reported that it does not always work correctly. It also takes too long for customers to get to the bottom of the page to change the currency - so it would nice to have an option for that feature to be at the top of the page

0_gm

2021-12-11

Saudi Arabia

I was asked to rate it before it works, we'll see soon I'm surprised by Shopify how you allow this it's so weird

Gaia Orion Shop

2021-12-02

Canada

I love the idea of the geolocation app but it has two major issues that confuse my customers: 1. The pop up is in English so French customers (for example) who do not speak English have no idea what that pop up is about and miss out on the opportunity to see my shop in Euros. 2. The currency switcher is impossible to find: at the bottom of the the home page, and only on the home page. It makes no sense, people will start wonderign about their currency once they are on product pages. How can we expect them to go back to the bottom of the home page to switch their currency. I would definitely re-install geolocation app if: 1. Especially if the currency switcher was visible at the top of the shop. 2. Additionally, it woudl be great if the pop up adapted its language to the location of the customers

HEM STITCH

2021-12-01

Pakistan

It says select your first country and location, I have already selected it but it doesn't work , Poor Service.

Bicycle Booth

2021-11-28

Canada

Geolocation goes hand in hand with Shopify Markets. However, Shopify Markets is beta and isn't very efficient in performing and redirecting customers to their respective currency. It keeps bouncing back to default currency of store as customers shops from home page to collection page to products all the way to checkout. You also cant disable Shopify Markets to by pass this issue and pretty much stuck with the issue at the mercy of Shopify Devs until they fix it. Our store worked seamlessly when we were using a third party app to show various different currencies and redirection. The geolocation app also doesn't give you much option to pick the placement of the currency selector. You have left, right and centre, but the selector is all the way at the bottom of the website where no customer goes. Request was made to move the selector to either the menu or a floater to make it more visible but request was denied. These issues are costing us lots of $$ from international customers and you cant even disable them or use other apps to resolve it. Sucks to be a Plus member at the moment paying 2000$ a month with such glitchy features which are in beta. We also tried the pop up method where it asks customer if they would like to go to their local country website. However that pop up would not show up until 5 mins later. Shopify plus support team member told us to hire an expert dev to speed up website and it should fix the issue, we did that and the issue continues to remain. Thats one way of flushing 500$ down the toilet. Hope they fix these glitches asap.

GABYKA

2021-11-05

Italy

Non serve proprio a nulla, l'ho installata e non ho capito a cosa serve. In negozio nessuna utilita'.

Cryptogram

2021-11-01

Netherlands

I really like how the app works and detects where my customers are from. It integrates with the theme very well and detects the colors automatically. BUT, for me there is one thing that is missing. I can't change the text in the pop-up. My company sells services so we don't actually ship anything, but the pop-up says we do ship to a couple of countries, so this is confusing to our customers.

NEIGHBORHOOD ONLINE STORE

2021-10-25

Japan

What is it in console ? Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://geolocation-recommendations.shopifycloud.com') does not match the recipient window's origin ('https://*******').

Body Massager

2021-10-25

Canada

Google found this app as malicious software and suspended our ads, do not use. We are trying to fix the problem but really not worth it. Please send me an email(sales@bodymassager.com.au), I am happy to provide you with an email from google. I couldn't find your email address. Thanks.

K Everyday

2021-10-20

United States

How do we use Shopify's native multi-currency solution so customers can check out in their local currency?

MC-CASES® Onlineshop - Excellent Customized Cases

2021-10-20

Germany

Makes loading website very slowly, following console errors shows always up: script.js?shop=......myshopify.com:3 Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://geolocation-recommendations.shopifycloud.com') does not match the recipient window's origin ('https://...').

thecookiery.ca

2021-10-12

Canada

This app was causing our customers in the US to see what they thought was USD pricing even though my page was still recognizing it as "CAD". Manually toggling the currency conversion on our webpage brought our prices down even lower when displayed in USD. I would give zero stars if I could. Edited to add: We did not download the app. It was added to our shop automatically and caused the price problems. Obviously if we knew it would conflict with our current web code, we would not download it on our own.

La Miséto

2021-10-11

Netherlands

For some reason, the popup doesn't appear on my site, is there a way i can fix this issue? Or can you help me with that?