Reviews for Gameball: Loyalty Program +VIP

Sanshee

2021-05-12

United States

I am still deliberating if this is the right app for us, but I really like the promise of it. The team is dedicated (though time zones can cause a little hassle) and they're striving to do something new and interesting here. I will update this review later if I end up using the app. I am optimistic though.

Excellent app, great customer service. We were looking for something exactly like this, recommended 100%.

Very great app, with lots of opportunity and fun for my customers. It makes the trafic on the website get a higher range too. I just love this app

The best loyalty app out there. Great support and functions. Keep up the good work and looking forward to more new futures

We are using Gameball for about 2 months now, it is the best loyalty app on Shopify at the moment. We tried multiple apps, and it is the best by far. The support team is awesome. It has a lot of customizations, great analytics, and supports multiple languages at the same time like Arabic and English. I highly recommend this app.

I have been looking around for an affordable and effective rewards for a long time coming, and I am so glad to have found Gameball. I especially love the clean, interactive and fun interface that the app provides. Best thing - customer service! Over the last couple of days while trying to set this up on my store, the team has been so swift and knowledgeable in their replies. I get replies almost instantly via their live chat. Can't wait to launch this on my store and reap the rewards. Kudos to the Gameball team!

We started to use Gameball last october and so far this is going very well. The app is really powerful and the potential is just huge. Also the team behind Gameball is so dedicated. We had many issues at first and they addressed our issues quickly and always with a smile. The customer support is really openminded and keen on improving the app further. Definitely an app to watch and try !

After so many trial and errors, I finally found the BEST app for what I was trying to implement into my store and my customer's shopping experience! Rana was so kind and extremely responsive to every single message and question left! I love that this app allows you to have a reward program WITH levels and the best part, IT BEING FREE! I am so satisfied with this app, great job you guys!

This app does amazing things and the customer service is above and beyond most other apps that I've tried or used! Thank you to Rana for your patience and help! I am looking forward to being able to show my customers all they can do and earn on my website! :)

I am excited to see my customers response to this app. Thus far, I like the customization options that can match my brand; the integration options with rewards for reviews; and the prompt, clear, and helpful customer support that I've had with Rana.

This is a review on Rana, who has been a massive help to me. She was so patient and took her time to explain about GameBall and how it works. Now I'm more equipped in this app. She's great! As for how their system benefits my business - we will see, since we just installed it. Once again, thank you, Rana - from Beauty Beacon

Have been looking for an app that helps my store to do the VIP system. I've tried like 10+ apps and most of them are not useful for me, not to mention the high price. But Gameball is literally the best app so far I've used. Reasonable price and useful function. Also their support team answer so quickly (like within half an hour?) Would definitely recommend all of you to try!

Our Experince with Gameball has been brilliant so far, the customer service are fantastic at explaining any of the features of the app and the potential seems endless with it. The fact you can gamify ordering we think will make drive customer engagement, we cannot wait to get it launched to see the results!

Nous utilisons Gameball pour notre programme de fidélité. Après en avoir testé bcp d'autres, je dois dire que cette app est vraiment complète et assez simple à utiliser. Les niveaux sont de très bons outils de fidélisation ainsi que les challenges. De plus, le fait de pouvoir récompenser nos clients de plusieurs manières (cashback, réduction et autre) est vraiment très utile. Le support est aussi très réactif et rapide. Finalement il y a pas mal d'intégrations possibles avec d'autres app ce qui est parfait pour centraliser les choses. Nous ne pouvons que recommander cette app !

I am extremely detail oriented and did my research before choosing a rewards program. It was very important that all of the functionality I wanted was there, and the UI was easy for my customers to understand and use. Not only does gameball offer almost every single component I was looking for, but the pricing was the part that solidified my decision. We do many transactions in one day and many rewards programs are paid by transaction. This was never going to work for us! First of all - $99/month for 5000 customers is phenomenal. Secondly, the ability to pay per customer after that threshold is reached without HAVING to move to the next tier is amazing. I spent about a week fine tuning the settings and widget, and testing before going live. We went live with the program 2 days ago and my customers love it already! I've already had 2 minor 'bug' occurrences since go-live, and customer service was lightning fast to answer! I know that if I send a message, I will receive a friendly, helpful response. I'm so excited to see where this app takes my store :) I cannot recommend it enough!

Alright, so there were some issues at first (not going to lie it almost caused us to delete the app). But they did have GREAT communication after a few messages and emails (they have an in-app chat, it's great). They addressed the concerns and we're sticking with them. Their app is beautiful, easy to use and we had instant sign-ups on it. Do not hesitate to download - in less than 24 hours we had 60 sign-ups and haven't even launched our campaigns yet regarding there being rewards. I applaud them for addressing the concerns and their communication.

Awesome customer support and really easy to use app. Especially love how they are integrated to the POS as well.

Great App, Great customer service, Rana was super helpful. Starter Plans does all the things I want for my shop! Love it!!

Found and tested this rewards app after a few tries with others. Definitely one of the best looking and functional app. Many creative ways to reward customers and makes us feel proud to have this running on our interface. Highly recommended!

The scope of this app is very exciting, plus it looks incredibly intuitive and user-friendly on the front end. Where Gameball have impressed me the most though is with their support. Extremely responsive live chat together with a keenness to understand our business and willingness to adapt the app and introduce new features is great to see. We’re not live with it just yet because we haven’t had time in the run-up to Christmas to properly configure it, but we can’t wait to see our customers taking their loyalty to the next level in the new year! Definitely give it a go.

The best Loyalty program I ever saw and believe me I saw them almost all working. It's been 3 days since I am trying and testing platforms. For far this is the most engaging and user friendly. If you are starting to build a mutually beneficial campaign with your customers this is where you should start. Is damn awesome. The other TOP developers are just ripping you from the beginning, ad litteram ! Give it a shot, you will not regret!

I think this is one of the greatest apps for making your customers engaged and building loyalty. Quite fun and offers a lot of schemes so I have enjoyed this a lot. Also, the staff is super helpful.

The app looks great both in the back office and on the website for customers to use with lots of nice features. Would be great to see some of the top-end features onto the Pro plan but might just be wishful thinking. The team responds, seemingly any time of day, with answers and help.

Gameball is a very good points rewards app with very nice UI design. Here are its benefits: 1) Great front UI design with attractive icon and interface 2) Nice and simple backend interface to easily understand all settings 3) App integration function which can achieve customer leave review ( I'm using judge.me and get points rewards 4) Nice custom message pop up function to different audience. Hope more function will be added by developer to make this rewards app greater.

Best Loyalty program in the market. Great interface and great customer service. The app gives you a full range of options and at the same time, you can integrate it into multiple languages. Fully recommend this app!