Reviews for GA Addons: Gift Wrap+Add‑ons

Such quick and great customer service by Anne, she immediately helped me with positioning which I didnt think would happen

I was charged a usage fee based on over 200 orders, even though I never implemented or used any part of the app. Simply accessing the app triggered charges, which I was completely unaware of. I didn’t set anything up, activate any features, or receive any benefit — yet I was still billed as if the app was running on my store. I contacted their support, but they were not helpful at all. Even after I explained that I didn’t use the app in any way, they insisted the charges were valid and stopped replying after saying they’d “escalate it to management.” It’s been days with no response. The billing model is unclear and unfair. Avoid this app unless you want to risk being charged for something you didn’t even use.

"gratis" Than you download it and the first thing you see is the payment request. STO DOING THIS, THIS KIND OF """MARKETING""" DOESN'T WORK AT ALL

It's a great app, but it does not let me adjust the positioning of the widget. It is asymmetrical to my template.

Emily did a great job helping me resolve my issue. I like their service and I believe it will lead to more sales in our store!

Awesome app

Best app

Muy buena atención por parte de Anne, me han ayudado a resolver todas mis dudas y problemas.

it's good at getting add on/gift wrapping conversions however the user setup interface is not so easy. i.e it's difficult to distinguish between add ons/services that you've set up and edit

Great help service and perfect for our business.

The app is smooth. It does exactly what it advertises. If you are looking for an app that allows you to add add-ons to increase your revenue, which also smoothly works with your theme, and also engenders customer experience, then look no further because this is it. The support team is top notch. They are fast to respond and are very helpful.

Support is fantastic. They truly stand behind their product and will go to the moon and back to help you resolve any issues. App has worked great since day one and works flawlessly with theme. The app really elevates customer experience.on my site.

Always helpful and works well!

Chanabana

2024-06-19

United States

great customer support

Really easy to setup and the team was helpful with any customisation needed!

great

Great Add-on! Recommended

The app has no support or integration with any apps, so if you use more than 1 different app, this one is useless. None of the ad ons get calculated into the price or at checkout. I messaged customer support and I was told that because i have an ' upload file' app on my product page, the GA add ons app won't work at all. So this is app is pretty much useless, unless it is the only app on your store, i suppose thats why it is free.

Just downloaded the app and works great. Has all the features you need!

goed geholpen door Anne!

O apoio ao cliente super rápido e eficiente. A app funciona na perfeição, só posso recomendar!

Nice app and perfect support

Good customer service, spending days to solve my critical issue.

Awful app. Horrible interface for selecting which products to enable this on not to mention the lack of options (all products or manually select which ones with all the disabled and draft orders mixed up in a 10 products per page window - simply horrible). Used for about 15 minutes and experienced several bugs/glitches as well. Not fit for purpose.

Really great app, support is amazing, helped with everything that I needed