Reviews for G | translate
mats4eu
2023-05-26
United Kingdom
Support from the app is very good. Susan kindly positioned the language selector where we wanted it. Thank you so much and keep up the hard work. Overall the translations are also very good, minimal changes needed
REZOIA
2023-05-22
United States
good customer service and technical services as usual good customer service and technical services as usual ....
Curly Secret
2023-05-19
Netherlands
We're using Gtranslate for a long time now. After upgrading we encountered some issues, because the app was clashing with another app. Arshak has made it his personal mission to fix it perfectly. He kept in touch the whole time and wanted to fix it as soon as possible. The app works great and the service is amazing. 100% recommended
Orangenkinder®
2023-05-17
Germany
Very good App for translating your Onlineshop into different languages. The support team, in our case Mr. Arshak, is amazing and helps you with any issues that you encounter. In addition, the support team (Mr. Arshak) helps you with tailoring the app to your specific needs. I can recommend GTranslate to everyone who needs his website translated.
MyExcitingPet
2023-05-12
Spain
My first experience with support from GTranslate is very good. I was supported by MILENA that showed a professional response while being very friendly, pro-active and patient. She read my requests very well and offered effective ways of solving my doubts. Everything works fine and I am happy with my choice of ETranslate.
Tribalgh
2023-05-05
Greece
Very good translation app for shopify. Excellent customer support from Suzan that will reply and fix any problem in no time! Thank you!
MimioTails.
2023-05-03
Sweden
Jestem bardzo zadowolona, szczególnie z obsługi klienta, odpowiedzi otrzymywałam naprawdę szybko i moja prośba o zmianę kilku rzeczy została wykonana szybko i dokładnie tak jak o to prosiłam. Zdecydowanie polecam.
itemroot
2023-04-30
United States
I tested different apps. Finally, I found this app works best so far compared to others it creates user-friendly for a website. It is easily installed as well!
Enviable Beauty
2023-04-28
United States
If you want your website to kill your SEO ranking, install this app. We hired developers and proved they are doing damage to the website's ranking and the support agents of the chat are very unprofessional, they don't understand what they are doing. there's no point talking with them. it's better to use another app to translate pages. we won't waste any time talking with people that don't understand what they are doing. they said exactly it's okay to have multiple h1 tags per page and it's no problem for SEO. there's nothing to talk about it after that. The customer agent Elen provided ridiculous information and we had to prove how she was wrong by paid developers. Then they stopped replying to the chat. It's better to avoid an app that damages your SEO ranking and ignores your conversation when they realize they were wrong. Most stores won't even notice this if they don't investigate with paid developers.
TONAMI
2023-04-28
Belgium
This app really works very well! I have an old tamplate, so the app had to be installed entering the code of my site, which is really out of my technical skills. I contacted the technical support and Jei fixed it within 30 minutes. Thanks Jei!
Leap
2023-04-27
China
Gtranslate's service is very good, they can help me solve the problem at any time, Elen is very careful, gave me a lot of help, and helped me design the selector as I want, looking forward to the effect of SEO.
An0x1a
2023-04-21
China
"I used the basic version of the template and during the installation process, the translation bar kept moving along with the screen. I tried writing custom CSS to fix it, but after many attempts, I couldn't solve the problem, which became my headache when it came to website design. I turned to the technical support department and received help from Ella. She helped me achieve the perfect result I wanted on both desktop and mobile platforms. I am very grateful because otherwise, I wouldn't know who to turn to for help, but she quickly solved the problem for me. Thank you very much, Ella! Your technical support is amazing!"
Ascension digital fine art
2023-04-20
United Kingdom
Amazing, very helpful and also very fast Milena and Jei helped me. Jei kindly helped to add several languages to my website/online store as I did not understand the process. Super responsive and very highly recommended, Many thanks
iRASSHAi
2023-04-12
France
Very happy with the customer service and all the help to set up the translations correctly! Special thanks to Jei who is very efficient and reactive. I really appreciate her follow-up!
FinModelsLab
2023-04-09
Ukraine
Terrible app. Terrible support. This app can't translate subfolders like /fr/ only sub-domains are allowed... Spend 2 days chatting with support to get this answer... Will use somthing else
SEMELI
2023-04-06
Spain
So good! Thanks to JEI i can see all the lenguages i wanted on my website. Thank you for your support and fast service
Araceli Garcia Bags
2023-04-05
Spain
Muy útil si vendes internacionalmente! Tienen un soporte estupendo y contestan muy rápido. La ayuda de Susanna ha sido maravillosa.
Sandyli's
2023-03-31
United States
ELLA help me to place language convertor on my shop header menu. Great customers service. I'm very happy :)
Secret & You
2023-03-29
Spain
Great customer service by Sussana and the team, they put the language selector exactly where I wanted it. Once again Elen and Dmitry help me a lot.
mowch
2023-03-28
Switzerland
Ottima app per tradurre il sito in diverse lingue, traduzione fatta bene, semplice da usare e ottima per la SEO. Supporto tecnico di alto livello...fantastica Milena!
elarceilingfans
2023-03-27
Hong Kong SAR
The support technicality is great and good with their knowledge, of how to fix and meet solutions to the problems. Great help with Susanna and Arshak, I believe the manpower and amount of support are greatly needed to increase for more people to work, as I can see support hours are limited, and replies take some time, making progress and updates unavailable on some problems. Overall it is a good app and good support, small things can be improved.
Cloudfash
2023-03-17
Netherlands
I wanted something specific with the location of the widget. I couldn't do this myself and I contacted them via chat. I spoke to Jei and she really helped me a lot! She did exactly what I asked and the service was perfect. Very happy with this app and customer service.
DoggoFever
2023-03-15
Italy
Perfect great communication, solved the problem quickly and easily really excellent Service use highly recommended
MICHAELSERGE
2023-03-15
Poland
Arshak - super support, other teammates also 10/10 Support with configuration / domain redirection or adjustment to the webpshop / html template. 100% OK
Hollanda
2023-03-12
Morocco
I am really satisfied with this app and the service it provides. Suzan was a great help in addressing my specific requirements and she was very patient throughout the process. Quick responses, excellent service, and high quality. Thank you G | translate, and a special thanks to Suzan!