Reviews for Frequently Bought Together

Luisa is awesome. She helped us fix a minor issue in 10min. App is outstanding.

prompt customer service

HELPFUL STAFF, GOT BACK AGAIN ON IT AGFTER FEW MONTHS OF USE AS THEIR PRODUCT BUNDLE RECOMMENDATION IS REALLY GOOD, REDUCES OUR EFFORT

I've been using this app for a while now, and the experience has been excellent! The interface is user-friendly and the features are very practical, which has greatly improved my work efficiency. I also encountered a few minor issues during use, but the support team responded very quickly and professionally, helping me resolve them in no time.

Wonderful app, works great and the support is terrific. The support I got from Luisa was nothing short of excellent.

Great App that drive a significant upsells numbers for us, highlight recommended. The support team is top notch!

Great App, does exactly what it says!

KAMERAZ

2025-04-28

Shows Random items and causes more issues with customers ordering the wrong items also makes it next to impossible to unsubscribe. Hi Kameraz Team, We're very sorry to hear about your experience, and we truly appreciate you taking the time to leave a review. We want to emphasize that our team is always here to help, and we would have gladly assisted you in resolving any issues right away had you reached out. It's unfortunate that we didn’t receive any support request from you, as we’re confident we could have helped fine-tune the app settings to prevent any confusion with product recommendations and ensure a smooth experience. Regarding the issue of random product recommendations, please note that the app gives you full control over what is displayed. While it does generate automatic suggestions based on your store’s sales data, you also have the option to manually set recommendations and choose exactly which products you want to appear. This flexibility is designed to ensure relevance and accuracy. You can find more details on how recommendations work in this article: https://docs.codeblackbelt.com/article/919-what-type-of-recommendations-does-frequently-bought-together-support. There are also some filtering options available for our random recommendations, making it less random (by collection, product type, vendor and tags) Regarding your concern about unsubscribing — we understand how frustrating that may have felt. Just to clarify, our app fully complies with Shopify’s billing and subscription process. Once the app is uninstalled, the subscription is automatically canceled, and all charges are handled directly through Shopify. However, if you encountered any issues during this process or believe you were charged in error, we’d be more than happy to look into it and issue a refund if needed. We’d love the opportunity to turn this around and show you the value our app can offer when properly configured. If you're open to giving it another try, we’d be happy to discuss some options with you and provide hands-on support to help you get everything set up just right. Once again, we're here to help — please don’t hesitate to get in touch at any time. Feel free to respond to any of our emails as well and we'll be more than happy to assist you. Thank you! Code Black Belt's Support Team

Hat bei der Installation mit dem Theme etwas Probleme, aber mit wurde perfekt und schnell per Chat weitergeholfen und das Problem wurde sofort gelöst

It works very well for my store

I like it :)

Great app, great customer support!

Made us money easy to use

Fast help. Fixed my widget in a minute!

I was using the app for over an year now, and I am pretty happy with it. Got lots of conversions and increased the cart value. I recommend everyone using it. PS: The support is very helpful and nice.

Wow - could not be happier with this app and the support team. Super easy to set-up, the support team is incredibly responsive. highly recommend.

very helpful whenever i contact support. i like the app is as well

非常棒！

La aplicación funciona bien y el servicio es muy muy bueno. Rápido y eficaz.

Great app! Deployed with one click and is already paying for itself

As always they have greatest support

super fast support! very impressive!

app not working for the last 4 months Hi Brown Living Team, Thank you for sharing your feedback. We're genuinely sorry to hear that you’ve had issues with our app, and we truly appreciate the opportunity to address your concerns. You mentioned that the app hasn't been working on your store for the past four months. However, we couldn't locate any prior email or chat communication regarding this issue, so we wanted to reach out and clarify the situation. Our records indicate that there have been sales generated from our app during this period, which suggests that the app is in fact functioning properly on your store. It’s possible that there may have been some confusion with another app, or perhaps a different issue at play. We’ve made several attempts to contact you, as we’re eager to discuss this matter further. We’re committed to assisting you with any concerns, and we would love to resolve this promptly. If you have any questions or if something specific needs attention, please don't hesitate to reply to this email or reach us directly at support@codeblackbelt.com. Our team is available almost 24/7 via email and chat, dedicated to providing the support you need. If you prefer to discuss this over the phone, we’re happy to arrange a call at your convenience. Looking forward to hearing from you soon! Best regards, The Code Black Belt Support Team

This app is very practical. The customer service team is also very professional in solving problems. We highly recommend it.

Tier Glück

2025-02-05

Outstanding team, great support, and excellent app, highly recommended!