Reviews for Fastr: SMS & Email Marketing

So far so good!!!!! We use their other app, Reconvert, so we trust the makers of this! So far, using this for SMS for abandoned carts, so hopefully we can see some return. Their support team is amazing as well - thanks Vladimir for the help!!!!!!! Thank you!

The Good Cat Company

2021-12-07

United States

Anton was super helpful with me navigating the app! So far, I'm loving the way the abandoned emails are set up.

Unbelievable app and even better customer service! Vladamir helped me through the entire SMS text message campaign. He helped me understand the costs and how to manage them, as well as how to add links. I know this will be a success!

Really easy to use and a great support function. Got an answer to my question within a couple of minutes. Would 100% recommend

I like the app but it's conflicting with our promotions. If we don't have promotions then I will turn it on. We feel that our customers will get confused if they see 2 promotions. Since ReConvert Upsell & Cross Sell is post sales, that works well for us. This will persuade them to buy more. Thank you.

Amazing service! Had a question and it was answered within 2 minutes. Can't get much better then that.

I am using this app to recover abandoned carts. So far it is very intuitive, easy to customize, and the chat feature is super helpful! They are very responsive and were able to show me exactly how to enable one of their key features.

Very easy to use. Customizable and automated. Support is really helpful and will help in any way they can!

I would like to change my review from 3 to 5 star. Here's why: I am few mins away from uninstalling and telling my other 1000+ sellers in our FB group about my experience with this app. As I mentioned in my initial review, there were customers who still got abandoned cart emails even if they already purchased. Good thing, Vladimir and Konstantin assisted me and my issue was communicated to the developers and even reported to his CEO immediately. He went beyond what I needed and he deserves recognition or a bonus, if not for him you'll lose a customer. Thank you so much, Vladimir and I will message you if in case I need help again. I will update again if in case I encounter the same issue but so far everything is working OK.

Great app that works as intended. I find it easy to use as well, the support is really good and help as best they can!

good thank you for this app I was looking for this type of fonctions I will try emails and other fonctions

Does what it says, what more do we need? 5 stars! Have seem really positive things happening on the store with the app. Must have.

I will be using this app mainly to increase sales from abandoned checkouts. I just installed it and the support team have been so helpful. I truly hope for the best!

I have been using the app for a couple of months now and it is performing very good. Today I needed support on a minor issue and my request was dealt with, quickly and expertly, through the in-built message panel. I really appreciate the support. Thank you!

ho inizato a usare questa app oggi e devo dire che mi sono trovata benissimo sia per assistenza online con Vladimir sempre attiva disponibile e professionale stra-consigliata

If you are looking for an all in one app that is seamless to use with a set and forget config, then this is it. Push notifications, abandoned cart emails, campaigns and sms in an easy to use app. I barely performed any configurations since this is all taken care of by the app. Customer service was great and quick! Be Great!!

Awesome thanks Vladimir for the help! Highly recommended!! Hopefully my abandoned cart rate goes up thanks team!

An awesome app for automation. Great customer support and you can set up browse abandonment and abandoned cart recovery sequences in SMS, Email & push notifications in 1 click. impressive.

Looks pretty good at a first glance but it creates conflicts with other apps and make the website almost not functional. Make sure you check after you install it.

Quick and reliable support team with good technical knowledge. Another important highlight is that you will not be charged until you make good profit.

Amazing app, all is automated, it really facilitate all the tasks about e-mail retargeting marketing and so on !

Emoticons can be used. The customization function is powerful. Help in case of problems is very timely. I will continue to use it.

Customer service is brilliant. Always ready to help... and fast. I am just about to launch my store and I am very excited as the apps from this company make my shop look pro and will for sure help with upselling and follow-ups. Check out their other apps too. The good thing is that their payment scheme follows your income so even newbies will not break their pocket.

Great customer support! Very quick replies on my questions. Got help all the way, I'm new with those apps but got everything covered.

Very cool and interesting app. I just started using it. So far very good. All of my questions were answered by this guy , Anton. He tries his best to answer any question I asked him. I recommend the app.