Reviews for EZ PreOrder: Presale Manager

EZ Preorder has become an essential part of our product launch strategy. The interface is clean, and everything just works. We had a small styling question, and Julian responded within minutes with a custom CSS snippet that made everything match our theme perfectly. It’s rare to find both a great product and top-tier support like this. 10/10!

We launch limited edition items every quarter and always struggled to manage preorder logistics. With EZ Preorder, we’re able to set clear payment terms, set a limited stock amount,, and avoid overselling. Game-changer for our brand.

We run a made-to-order store and often open up preorders for limited runs. EZ Preorder has made it easy to manage customer expectations and secure a partial deposit upfront.

EZ Preorder lives up to its name! We were able to set up preorder options for our products in minutes! It’s helped us forecast demand and keep cash flowing during pre-launch phases.

We were a little nervous about implementing preorder and deposit options, but Julian from the support team walked us through everything step-by-step. He even helped us customize the button text to match our branding. The app works flawlessly and looks great on the storefront. Highly recommended!

This app checks all the boxes for our preorder needs. Whether it's full payment upfront or a 30% deposit, EZ Preorder handles it effortlessly. Our team has saved hours of backend work since installing this.

EZ Preorder does exactly what it says and does it well. Extremely simple to setup!

Julian was incredibly helpful in assisting us with a custom setup for preorders on our products. The app is powerful but still user-friendly, which is rare. Great app and even better team behind it.

EZ Preorder has helped us turn out-of-stock moments into opportunities. We’ve kept customers engaged by offering preorders during restocks. Super smooth integration with no weird bugs or conflicts.

I rely on this app to presale my product when it is out of stock. It keeps my store going 365. If an issue arises, Julian is able to provide support promptly to get it resolved. Would recommend!

This app has been a lifesaver for our product launches. We needed a way to let customers reserve items before they're in stock and offer the flexibility of partial payments, this app does both. The setup was straightforward, and our customers love being able to secure high-demand items with a deposit. It’s helped us manage inventory more efficiently and gauge demand before full production. Highly recommend if you run limited drops or pre-launch campaigns

Very good app that works ever time. Extremely good support. Answer quickly and deals with whatever I ask them. For instance, the quantity box turned out bigger than usual. They fixed this right away.

5 stars for customer support! The app needed a few setting changes to work with my theme and it was beyond my understanding to do myself. But Julian and the support team were very helpful and got it working on my store very quickly!

That app was exactly what we needed to start taking pre sales on our unreleased product.

Good app it was very easy to add a lot of products to preorder very quickly.

Urban Nest

2025-02-17

Jake and Julian were very helpful with my questions and getting the app working in my store.

We needed a bit of extra help to setup the badges with our theme and their support was very helpful and got it working for us within a few hours of reaching out!

It doesn't work with any product that has variants. I sent them an email with the exact bit of code that just needs to be added to their pre-order button (which should be something I can add myself in the custom CSS settings), but they refused, and told me I should change my theme to one of their approved themes. I mean, obviously I'm not going to change our entire store's theme to get their simple app to work... that's a given. But I was shocked at their response. I have been using Shopify apps for ten years (maybe more?) and I am always delighted at the responses I get from other app developers, who are more than happy to tweak a bit of code to get their app working for you. Not these guys! They just don't care. What a silly app - I think I will just go in and write a bit of liquid code to change the button name to 'pre-order' if the product is tagged as a pre-order, then click the button for shopify to keep selling when the item is out of stock. This should be simple enough, and then I don't have to pay EZ PreOrder $$ every month for their lazy attitude. Hello, We have refunded all of your app charges. For clarification, our app uses the shopify theme app extension, meaning we deploy the code to shopify and that is what is run on all user stores. If we make changes to that code, it impacts all stores, not just one. So we're unable to change certain specific things on specific stores. The app uses css selectors to locate your add to cart button and swap it out with ours. This isn't a blanket custom css section, it is only used for locating the add to cart button. The way your theme is coded, the variant ID does not dynamically refresh on variant switch, which is why the button doesn't work properly with variants. Most themes that follow the standard shopify theme guidelines do dynamically refresh the variant ID. Which is what we built the app to be compatible with since this is the majority of themes. Unfortunately anything making changes to the front end of your store will not be compatible with 100% of themes. And our app was built for ease of setup, which has its upsides but the downside is lack of customizability/compatibility. But this was a design choice as we found many other apps to be too confusing to use, so we sacrificed some compatibility for simplicity. We're sorry the app isn't compatible with your current theme and we hope to expand compatibility with themes that do not dynamically refresh the variant ID in the future. I've also sent you a detailed explanation of why the app is incompatible directly to the support email thread. Please check that.

why have i been charged for the app when i havent used it?? We have issued you a refund and sent you app credits. You were charged because you were on a paid plan and the app invoices right away, but shopify charges you later on your monthly cycle date. This is how the billing works on all apps. You will not be charged further. If you could please remove this review we would appreciate it. Thank you

The app does the job and more importantly, the customer support is even better!

I just opened a small business and was trying to include one item as pre-order. I ran into some issues using the pre-order feature and was feeling unmotivated, but as soon as they reached out they fixed the issue!! This was so helpful to my business!

Good and fast response,got a few problem and they help me solved it quickly,keep it up!!!

Was looking for a high quality, yet affordable option to offer pre-orders as soon as an item went out of stock. EZ PreOrder to the rescue! The base subscription let me do everything I needed to do, but the middle tier packs a punch with amazing bulk management. The functionality ticked A LOT of boxes. - ability to set specific items to be pre-orders - ability to change "add to cart" button text for pre-orders - show a special message above the buy button for pre-orders (can be customized on a per item basis or managed in bulk) - ability to choose when to dynamically turn something into a pre-order, i.e. only after stock hits 0 - ability to show a pre-order badge on collection grid thumbnails - ability to visually customize the the badge - preorders auto tagged with "preorder"

Really decent app. Easy to set up, easy to use, no complaints. Might even upgrade to the full version if the whole pre-order thing works for us

The app is not working Hello, We reached out to you to let you know that the app was not compatible with your custom theme. Our app is not compatible with every theme especially customized ones. We apologize for the inconvenience.