Reviews for EZ Importer ‑ Order Importer

This app is exceptional - it requires a really fine understanding of the details, but you should care about that if you're doing something serious like importing orders. Even more importantly, the support is amazing. I worked with multiple people when dealing with a complicated migration and found them to be knowledgeable and willing to help. Huge fan.

I wanted to import my kickstarter orders onto shopify for ease of order management. I liked the fact that I could test upload and delete the files easily to make sure I have correctly imported all the fields. Would definitely recommend. You dont lose credits when you do a test upload. So all in all great!!

I needed to transfer my customers and orders from one Shopify store to another, and EZ Importer gave me exactly what I was looking for! In addition, Ralph (co-founder and developer) was extremely responsive and helpful in answering any questions I had along the way. Strongly recommended!

Has been more than outstanding, and more than I needed. The app works flawlessly for me to import orders to my store from external sides. Could not be happier with its functionality and reliability. It takes a few tries to get the imports to be correct and match up. But it is smooth sailing from there.

I used this app to import over a thousand orders from Magento. It worked as described. No issues. Saved a ton of time.

Used this app to port over 8 years worth of sales records — after some trial and error with their robust import option set (and EXCELLENT support from the team at Highview Apps) we were able to achieve a perfect port of all past records into our shopify store. Great work, Highview Apps!

This app has been a life-saver! Ralph was amazing - he helped me fix the issues I had in the configuration and gave me really great screen shots to show me how the import would look in my store. It may look intimidating, but don't give up, Ralph will help you get what you need from the app!

EZ importer is a very good app: - It does what i says and works well - The support is great Good job

I used this app to easily map thousands of products from a custom feed into Shopify. This was achievable in a few minutes and was so easy to use.

Cora

2019-04-23

United States

I used EZ Importer to import over 1000 orders into Shopify. The data mapping is a little tricky, but the app allows you to run as many tests as you need in order to make sure everything is perfect. Once I got the hang of the data mapping, everything worked like a charm! Customer service is very responsive as well!

The app team was very helpful and the response rate through email was super quick! Appreciate the help!

I'm so happy to have found this tool! We have used EZ Importer to migrate complex historical order data from Woocommerce to Shopify Plus for a couple of different clients and it has made life so much easier. The built-in data mappings save a ton of time and the support is unparalleled. Highly recommended!

First time using this App and it has been so useful to import orders! Highly recommend, very easy to use and understand and the customer service is very friendly and prompt at getting back to you

tentree

2019-03-27

United States

Great for kickstarter orders. Kickstarters exports can be a bit of a pain, but this app makes it fairly easy to move them over. Good support and help docs. This actually should be built into shopify. Seems like a basic feature.

Great customer service from EZ Importer! Provided quick feedback and solution to some queries we had.

This has worked great for me and when I needed a little bit of help from customer service, they were extremely quick with their reply!

BigStuffed

2019-03-12

France

Definitly the best customer service ever met on the platform. Ralph was fast, accurate and very helpful. Definitly recommanded for multiple platform sellers

We re-launched a Shopify store and exported/imported over 30k orders from the old to new stores. We did not have 1:1 product mapping but were still able to let customers see their previous orders within their accounts. We had some specific needs around the import (auto-generated emails, QB automation, etc) and Ralph was absolutely amazing in helping us test to ensure our gigantic import went without a hitch. I cannot reiterate how responsive the support team was in helping with our mapping and checking in to be sure that all was good. Highly recommend...

I would give 10 stars if I could! Excellent support, really fast to reply and actually Ralph got in touch even before I did :) He also cut me a great deal on the credit as I had to import a lot. Excellent product and service.

Useful for fulfilling Kickstarter and Indiegogo backers with Shopify. Custom templates are easy to make.

Holstee

2018-12-11

United States

We used this app to bulk import late addresses from our recent kickstarter. The app works incredibly well! Haven't had any issues and ended up using it for a few other imports - overall a really time saver and the app is well thought through. I can't speak to the customer support because i never had a reason to reach out. I can def recommend this app if you wanna import some orders.

Fantastic app! I used the included 'Shopify to Shopify' template to import data from an old Shopify store, and it worked perfectly. I had to perform some custom mapping in order to import customer data and order data from an old WooCommerce store - but after several test imports and some tweaking, successfully imported Woo, too. Pricing is straightforward and seems like a great value. Thanks for the great app!

I was very impressed with the ease of use, the clear instructions. I was even more impressed with the speed of the technical support. Ralph was super-helpful IR

Excellent app - makes the task of migrating from another e-commerce platform (Squarespace in our case) to Shopify very straight forward - customer profiles kept intact and Shopify analytics fully populated with historic orders. Ralph is also super responsive with any queries you have. Everything essentially worked perfectly. The app is quite dependent on the quality of data you have - the better quality the data, the better the import!

Sir Plus

2018-11-01

United Kingdom

I used this app to migrate all orders from an old obsolete Shopify POS account, following the introduction of multi-location inventory, to our current Shopify account. Great support team who assisted with all stages in the process; from the data mapping to crisis management when I overlooked the impact of not automatically archiving the imported orders. Very happy with the app and the results from using it. Can't thank Ralph enough for all his help. Do not make the same mistake as myself and overlook the chain of events triggered following the import of these "new" orders if not automatically archiving. Our first attempt at the import of nearly 3,000 orders, started to affect inventory and order management, triggered automated order confirmation emails, product reviews etc. The only issue we had with our second import attempt related to refunded or partially paid orders. As these were not fulfilled and paid, they were not automatically archived following the import.