Reviews for EXPO ‑ Extra Product Options

Fantastic support. Even if I have a free account the support team solved my problem in less than an hour. The app is easy to use and full of features. I would have rated it six stars if possible! Bruno

The app does exactly what is mentioned. Bruce & Alina have been impeccable in resolving theme compatibility issue. They have really worked hard to resolve the issue promptly despite being out of the office. Highly recommended to sellers who sell custom options.

Amazing app - have been a paying user for a while now and had an issue arise regarding the view on my mobile site. I reached out to customer support and was immediately answered, along with having the dev team resolve the issue. Highly recommend!

App does exactly what i need and customer support has been incredible. Highly reccomend EXPO for anyone needing to create more powerful forms for customers than Shopify has by default.

Beyond my expectations!! I'm very very happy with their customer support. Though it takes some time but I know they try their best. They care all of my questions and helped me to solve a critical issue. Even they have done many tasks by their own hand which will be a cost if you would hire someone. And Imagine all of these things I'm getting from a free subscription plan. Superb!!!

Super réactivité du support, merci à toute l'équipe ! Super add-on, je recommande

Really great add-on and excellent support. Mia, Bruce and the team took care of issues really quick and got everything working smoothly. Highly recommended!

I can't get rid of the Sample Option on my product page. There's no place to delete it. I'll have to find a different app to get this one piece of additional information, Pity.

Vulgaire

2023-12-23

Canada

Like another review, we have problems where EXPO adds variants by itself at a lower price (we don't know where it can take these prices because they don't exist) and we lost money on many sales because of it. I would recommend trying something else... We tried deleting but it put new ones on different products "at any given time" when it feels like it.

After trying 10 other apps this one works perfect. Had some issues with the check out process, support fixed this for us directly! PERFECT!

11/27/23 Once Again! Love the quick response given by Mia and her team. I found that my product options had an issue and not 10 minutes later the problem was resolved. Thanks Again Mia!! I'm very happy with the app and the customer service. It's EXCELLENT!!!!! 10/18/23 I love the fact that when you need assistance they are quick to help you out. I was having issues adding the options but Mia saved the day! :) Thank You so much Mia! Your Awesome! So glad I chose this app. I had spent two days trying to pick an app that would help me add the option to upload photos and names and I was having so much trouble with each one I tried. This app is great!!

I am impressed with the customer support! Mia was very helpful and got me going in the correct direction. I love all the options for various types of customer input fields. This app is just what I needed.

Fantastic app, it is easy to customize and its customer service is top-notch

I am always a little nervous adding new apps and keep my fingers crossed that if I am unable to make it work (or I break something) that the app support can. The EXPO support team have been so good, and the app itself is meeting all of my expectations. :) Chris

Best App ever, you can add a lot of customization option for your product And the support team is available 24/7 they response and resolve issues within 5 - 10 min

Aplicación muy buena la recomiendo muy útil y con muchas funciones, la asistencia esta muy acertada y gentil gracias de nuevo, alina!

This works really well, and there is responsive immediate support!!! - What more do you need. This has solved a big issue that we had with regards to customising our Cart.

同様のアプリを多数試したところ、当方で使っているテーマに対応しており、テーマを大きく汚さず、直感的に触れるのがEXPOでした。 価格も安い！ しかし、無事オンラインショップをオープンした直後（2022年10月頃）にこのアプリのバージョンが3になり、大きく仕様が変わりました。 そしてShopifyのCheckout APIがチェックアウトページで問題を引き起こし、私の行っていた独自のカスタマイズとも競合し、それまで使えていた価格追加系のオプションが使えなくなりました。 その際に色々と問い合わせたのですが、迅速で非常に真摯に対応してくださいました。 結局、ShopifyのCheckout APIが修正されない限りは、価格追加系のオプションが使えない事態にはなりましたが、このアプリ自体は良いものでサポートにも満足していたため、そのまま使用していました。 アプリの製作者は、公式コミュニティでも働きかけてくれていました。 それから半年ほど経って再度試した所、Checkout APIが改善されており、価格追加系のオプションが使えるようになりました。 ただ、軽微な不具合が残っていたので、また製作者に問い合わせたら、すぐに対応してくれました。 本当にありがとうございます！

Fantastic support. Fast and friendly. Great app, been looking all over for something like this. Will be using this for a long time.

We used this app to add extra colour swatches to our products. It's worked well for the most part, setting up the different options. Although for some reason the app seemed to take over almost as a separate sales channel on our orders and prevented our customers from receiving their order confirmation emails. The good thing is, we spotted the problem and SeedGrow fixed it. So we'll continue to use the app for what it's designed for.

Nous nous sommes rendu compte que sur presque toutes les commandes avec prénom customisé (ça remonte jusqu'au mois de juin), le client a payé 0€ au lieu de 3€ à cause d'un problème avec l'application EXPO... (pas résolu à ce jour). Cette application nous a fait PERDRE de l'argent (70€) au lieu de nous en faire gagner. Et depuis qu'on l'a, il a eu de nombreux bugs et problèmes qu'on a du leur faire remonter afin qu'ils les solutionnent. En clair, je ne recommande pas pour le moment. Il y a des progrès à faire.

At this point in time it does what I need it to do. Any issues I contacted the support team and they helped me out very quickly.

This app is very easy to use and add a lot more customize options for our products. Even with the free plan, their support team is very responsive to the issue I had. Thanks so much!!

Have been using the app for extra options on some products. Worked perfectly fine until I decided to pause it. I must have messed it up while activating it again and couldn't get the app to recognize the extra charge. Contacted support and within a few hours everything was up and running perfectly. This app is amazing and has helped us to offer extra value to our customers. Highly recommended with top-notch customer support. I highly recommend using the paid plan to get the best out of this app.

So far so good! I can find all my needs in this app. But when i can't find something, i just ask the support team and they solve it for me :) Although the support team sometimes get mixed up, i guess it just happens because they are trying to be online as much as they can :) Highly recommended.