Reviews for Evey Events & Tickets

I'm very happy with this app and their incredibly helpful support team. I'm not very tech-savvy and needed some assistance, but they were so patient with my questions and guided me through everything step by step. I was truly impressed by how supportive and kind they were. I would definitely recommend this app to anyone. Thank you so much for your amazing support! Hi there Cute Things from Japan and team! Thank you for the kind feedback! We're so glad the support team was able to walk you through everything with patience and care. Helping merchants feel confident and supported is a key part of what we do. We truly appreciate your recommendation! If you need help with anything else, you know where to reach us!

Look elsewhere. Set up was easy but their app crashed multiple images on our website. Unfortunately we had already sold multiple tickets and so have to keep the App installed until the event and try to work with customer service to get a fix. Their customer service is non existent, weeks of 'checking' or 'escalating' all whilst their app was ruining our website. The issue is still outstanding whilst we go through multiple different customer service agents, none of whom actually do anything to help. Avoid. Thanks for your honest feedback. We're really sorry for the trouble this caused. While it took longer than it should have, we’ve just released a fix and have reached out to confirm it’s working on your end. Your report helped us catch a rare theme issue, and fixing it will help other merchants too. We know how important fast support is and are working to do better. Thanks again for your patience. - Evey Management Team

Thank you for the review Smugglers Festival and team!

Great app, super helpful and Mary is the best support! Hey Liferegen and team! Thanks for the great review! We're so glad you found the app helpful and had an awesome experience with Mary. She’s always committed to making things easier for our merchants. If you need help with anything else, you know where to reach us!

We have used Evey Events & Tickets for several years now for ticketing to our event, and we are very happy with it. The team at Evey has always been very responsive and helpful anytime we have reached out. We look forward to continuing to use their sollution. Hi there SoCal Swordfight and team! Thanks so much for your continued trust over the years! It's great to hear the Evey team has been consistently responsive and helpful. Your long-term use shows how Evey helps power smooth, successful events year after year, an encouraging example for others exploring a reliable ticketing platform. If you need help with anything else, you know where to reach us!

Great customer service and a flexible solution to providing online ticketing through Shopify. Don't hesitate to consult their online help! Hey there Vegas Bighorns and team! Thank you so much for your kind review! We're glad that our team was able to help you out and provide a flexible solution to your concerns. If you need help with anything else, you know where to reach us!

We have started integrating this experience into our gameday operations and the more we use it, the easier (and better) it gets! Thank you Evey Team! Hi Detroit Mechanix and team! Thanks for the great feedback! It’s awesome to hear Evey is becoming a seamless part of your gameday operations. If you have any questions or need help, please don't hesitate to reach out to us!

When we set up our event, it was not connected to our shop correctly. They helped us set things right, and as they said "boom, you are all set!" And we were. Thank you Evey. Hi Hooked on Fish team! We love hearing that your event setup was quickly sorted out! The Evey team’s hands-on support makes a real difference when every detail matters. Thanks for sharing your experience!

Very happy with Evey's capabilities and the ability to search and troubleshoot issues and questions on my own. Hi Carolina Flyers Gear and team! We're glad that you were able to find the answers using our help articles! If ever you need any help, please don't hesitate to reach out to us. Thank you for choosing Evey!

Because everytime i open this app it prompts me for a review. Super annoying. Update. I'll post a 1 star review everytime I see this prompt. Thank you for your feedback. We sincerely apologize for the inconvenience caused by the review prompts, we appreciate you bringing this to our attention. We're currently reviewing how we manage prompts to improve your experience. Someone from our team will be reaching out directly to assist you and make sure you're fully supported. Please don't hesitate to share any additional feedback, we're here to help. - Evey Management Team

2 things: it works, and customer support is quick and great (thanks, Mary!)

This is just scam! We used Evey for an huge event, and took the biggest paid plan - but MANY times the app just crashed, and all the tickets went sold out, this has happened many times, and customer services promises every time that i would not happen again.. Customer service is not helping with anything, and just send you articles.. If your event is serious, I would recommend to NOT use Evey! UPDATE: I talked with u guys 4 or 5 times, and everytime u said it was fixed, but we had to find the error again ourself.. And now we also have to pay for the free tickets we created, because a SUPER bad guide! same as before, we recommend ALL serious business to NOT use this app We're sorry to hear about the challenges you faced using our app, especially during such a critical event. We know how important it is for things to run smoothly, and we regret not meeting your expectations. After taking a closer look, we found that the "Track Quantity" setting was causing the sold-out issue. Our team disabled it, fixed the setup for the event you mentioned, and shared video guides to help prevent this going forward. We are currently working closely with our developers to dig deeper into the inventory issue you experienced. Your feedback is taken seriously, and we're committed to making sure our app can support events at any scale with reliability. - Evey Management Team

Have been using Evey for more than 1 year now. The features are easy to use and works pretty perfectly. However, the charges are extremely high. Which forces you to think of switching to another competitive plug-in. Few features like scheduling events to draft, or scheduling virtual meet links are still not functional. Overall, its a good app to work with, provided they consider of reducing their transaction fees. Hi there Team Naach! Thanks for sharing your thoughtful feedback. It’s great to hear the core features have served you well over the past year. We’ve shared your concerns about pricing and the need for improved scheduling options with our management team. Many long-time merchants rely on our app for its ease of use and committed support, and we’re always working to make it even better.

So far it was easy, we will see if it continues to be Hi Nothing Fancy and team! Thank you for sharing the experience you're having with our app so far. If you encounter any challenges or if you have any questions, please don't hesitate to reach out to us, we'd be glad to help! Thank you for choosing Evey!

Reports are not accurate Thank you for your feedback. We're sorry to hear you're experiencing issues with your reports. Our reports are accurate based on the orders and sales processed through Shopify, but we want to make sure everything is working correctly for you. Someone from our team will be reaching out shortly to help investigate and resolve the issue. - Evey Management Team

A great interface for creating events, receiving payments, and checking in attendees on mobile devices. Highly recommend Hi there Ghost Galaxy and team! Thank you so much for your wonderful review! You're recommendation helps us a lot and we truly appreciate your support. If you need help with anything, please don't hesitate to reach out to us!

Works well, pretty user-friendly. Freezes often, only complaint. Hi Willow Park Wines & Spirits! Thank you for taking the time to share your experience. We're glad that you find our app user-friendly. Regarding the issue where it freezes, we would love to take a look into this. Please feel free to reach out to our support team so we can investigate what is causing this issue. We look forward to talking to you soon!

Thank you for the 5-star review Sound Healing Spa and team! We appreciate your support.

Very helpful & quick service! Mary was awesome and solved my problems super fast. Hi shopcherry.ca and team! Thank you for the wonderful feedback! We're so glad Mary could assist you quickly and effectively. Providing fast, helpful support is always our goal, and we appreciate you sharing your experience! If you need help with anything else, you know where to reach us!

Thank you for the 5-star review OZ Machine Company! We appreciate your support.

A great app, this is the second Shopify site I have used the app for and definitely recommend to others. Easy to use and administer. Hey team! Thank you for your continued support! We're thrilled to hear the app has been a great fit for both of your Shopify sites. If you ever need any assistance, please don't hesitate to reach out!

Mary was awesome on support. There is a little disconnect between teh live chat window and email. I couldn't reset the window after I night of sleep to get to an agent, so the window was idle, but I noticed emails were coming in about it. Once we connected the support was great. Thanks Hi there Skateboarding Hall of Fame and team! Thank you for your feedback! We're glad Mary provided great support and appreciate you sharing your experience with the live chat and email. We understand how important seamless communication is and will take this into account for future improvements. Please let us know if you need anything else!

so far so good Hi Sugar Mountain Trading and team! We're glad that you're liking our app so far! If you need help with anything, please don't hesitate to reach out to us. Thank you for choosing Evey!

Thank you for the 5-star review Apple Holler and team!

Great friendly service. Hi there Kairos Dance Convention and team! Thank you for your review! We're thrilled to hear that our team was able to give you a great support experience. Also, we'd love to hear if there's anything we can do to make your experience even better. Your feedback means a lot to us. We hope to hear from you soon!