Reviews for Etsy Integration ‑ DPL

I spoke with Nirmal absolutely amazing help, called me straight back with a screen share to guide me when I struggled with something. Clear and polite saving me loads of valuable time. really appreciate your help and support. Thank you

Spent weeks trying to get the products to link with between Shopify and Etsy and it never worked. We had all our SKU, Product titles, variant titles, qty, and prices that match exactly and it never would link. Support is horrible and they kept telling us they would respond and no one would respond. Chat is fast to respond, but often that ended with them telling us they needed to have a developer help, and then nothing would happen. I would not recommend this app. We also had orders that failed to transfer over so we had to manually process orders.

Excellent customer service and support. Fast response time and very helpful. So nice to have fast access to help.

Amazing so helpful team, i successfully uploaded my products on Etsy! Surya S. was so helpful and guided me how to fix my issues!

Such a pathetic customer service. Asked them 5 months long for a feature. Every time they forget and start from the scratch asking what I need. This is is not worth the money. The customer service really don´t help

Just Love

2023-05-07

United States

Its all been a bit confusing launching my first Etsy store. The shipping charges are generally a pain, but the App support team has been great helping me customize pricing, margins, and shipping (fixed). Thanks to the App Support Team for all of your help.

当方の第一言語が英語ではないため、トラブルが生じた時に、英語で事象を正確に説明することが難しいのですが、いつも内容を汲んでくださり、誠実に対応していただいています。問題が解決するまで、何度もきちんと返信いただけますし、最後まで対応していただけるので、信頼しています。レスポンスも早く、助かっています。

I haven't used it much yet, but had to contact CS as my products didn't initially upload to Etsy I must of clicked the upload button to quickly. Very friendly and helpful when I contacted.

THE SUPPORT IS EXCELLENT, THEY CALL ME AND HELP ME FIX THE PROBLEM VERY FAST!! I RECOMENDED THIS APP A LOT ! THANKS A LOT

I am giving this app 5 stars due to the customer care and simplicity of the app. I love that it integrates directly with my Shopify interface and I don't have to open another window to view my products/inventory. I have used many other apps that feel over complicated and over priced. While there are some items that can be worked on with this app (minor issues with message verbiage or display options-but nothing major/none affecting inventory management, etc.) It does what it promises and after speaking with support I feel confident the minor issues will be worked out soon. This is a cost effective inventory management system that works well for syncing products Shopify with Etsy. Syncing is much quicker and closer to "real-time" than the other 5-6 apps I have tried. It is simple to use and understand the customer support is quick to respond. I would say that once the minor glitches are resolved I will consider this app to be the best available for those that simply need to view/manage orders and inventory between the 2 platforms. Great job, hope to see more intuitive features soon that will make it even better. Thanks to the development team.

Surya and team are always very responsive and helpful. They are also very acoomodating and dedicated to make the app better. Highly recommend this app!

I'm new to Etsy and that was so helpful! I got step by step guide and support on setting up my products.

I haven't used this app for every long, but so far it has been good and easy to use. The chat feature is very useful and I get quick responses when I use it. Darpan, Krsna, Nirmal and Surya have been a great help and both have been very friendly and quick to get a response on any issues I have had come up.

I recently started using Etsy Integration & Sync - DPL for Shopify to manage my Etsy and Shopify stores, and I have to say, it's been fantastic. One of my favorite features is the automatic inventory sync between Etsy and Shopify. I don't have to worry about accidentally overselling items, which saves me a lot of time managing my stock levels. The customizable listing templates and automatic order fulfillment are also great features that have made managing my stores much more efficient. The customer service provided by the app has been exceptional. Whenever I have a question or issue, the support team is quick to respond and always helpful. The documentation and knowledge base provided by the app is also helpful in troubleshooting any problems I encounter. Overall, I would highly recommend Etsy Integration & Sync - DPL for Shopify to anyone selling on both Etsy and Shopify. It's an excellent tool that simplifies the process of managing multiple online stores and improves the efficiency of your business operations.

To date, this app has been the experience yet. No, it is not perfect but no third-party apps are. I've tried a lot of them. It is very refreshing to be able to actually make contact with support very quickly. I find that so many apps do not offer any type of phone support and chat is not available in a timely fashion. With Etsy Integration, support has been absolutely fantastic. Darpan is very knowledgable and eager to resolve issues when they happen. I most definitely recommend this app. The support is top-notch.

Good app. Support is helpful, and reliable. Sometimes can have hiccups with syncing, but its always fixed within a couple hours.

Thank you Surya for your help and patience in resolving my issue. Thanks to your customer service I can continue using this product with confidence:-) good luck!

I had issues with the app but support was able to resolve them. Darpan also helped me a lot, he offered to call me to help me upload products correctly and make sure everything was running smoothly. He was very nice and made me feel very comfortable and confident that their app and support would help me grow my business and bring more sales!

Die App synced quasi alles automatisch, sobald ein item mal gelistet ist. Auch bereits gelistete items können zurück-gesynced werden. Kein manuelles pushen und Nachbearbeitung auf Etsy notwendig (Bilder-re-Sync hat noch Potential). Insgesamt intuitiv und zuverlässig. Bis jetzt die beste der 4-5 apps die ich getestet habe. Erwähnen möchte ich unbedingt auch, dass mir bei meiner einzigen Supportanfrage innerhalb von 2 Minuten per Chat jemand geholfen hat. Ich denke ich bleibe vorerst bei digital products labs... ;)

Very great customer service (we worked with Surya Shrestha). Good app for Etsy to Shopify integration. Spoke with Darpan and he was really very helpful and knowledgeable.

After installing the app and linking it with Etsy I had some questions around how to sync the orders. My questions where answered prompt through the Livechat. Highly recommendable.

WILL BE WAITING THE ONBOARDING FOR A SUCCESSFUL VENTURE HOPEFULLY PLEASE PLEASE WHAT I REALLY NEED IS A QUALITY APP RIGHT NOW

There were mutiple problems and their personel are only train on how to connect you and not troubleshooting. But the worst was when couldn't upload for a week. They blamed it on Etsy token revoked. It was because the shop name in Etsy had changed and needed to be re-connected to Etsy with new shop name. I found this out on my own. But they were so quick to blame Etsy they never checked. Very poor service.

I have some little issues when I began to use the app (caused by my bad English LOL) and the support team (Jillian specially) was wonderfull! She helped me to configurate my store to put dimensions and now I can upload my products to Etsy and control everything in my Shopify store. I tried a lot of app to do this and this is the best, sure!

I am finding the app easy to use and am very happy. I would highly recommend this app for Shopify-Etsy integrations.