Reviews for Etsy Integration ‑ CedCommerce

Great customer service! Ritik helped set up my store on Etsy successfully. Highly recommend this app.

Once I got the hang of it, I find this an excellent app to use to help me with My shopify to Etsy shop. Highly recommend this if you are just starting off to iron out any issues you may have.

Van Der Hout Jewelry

2022-11-18

Canada

The integration was very easy and straightforward. The customer service team is super effective - they are always available and always find a solution quickly. (To add, there are never big issues with the app!) great job team!

Support team is amazing, very fast responsive. All the issue i have had were solved right away. For those who has more than 100 items on shopify i really recommend Etsy Marketplace

I have been using the CedCommerce application for a couple of weeks now. As a new user, there is a lot to learn about how the app works. I requested that they give me a show-and-tell session to explain how to set things up correctly. Their customer service support is excellent, responsive, and helpful. Anyatra, you are a star!

I had just begun using the app a day or two ago and received a kind e-mail asking if I needed assistance as I hadn't finished posting my listings. This was a great reminder that I needed to finish up. When I ran into a snag on the app (my own fault), I contacted support and they squared me away very quickly! Such a kind, prompt and efficient support team! Thank you!

Ritik was very helpful with all my questions. Thank you for your prompt response and patience. I had an issue integrating my shopify and etsy account, and Ritik recognized the issue and helped me setup both stores really fast. thanks again !!

The customer service personal was patience, attentive and fulfilling all expectations and even going extra mile! So far, satisfy with the product and amazed by the service. Adarsh you are a rockstar

I had a problem with a few listings getting published on Etsy and reached out to the customer service chat. Adarsh helped me immediately and solved my problem in just minutes. So helpful! Love the service so far.

Great app and the support is outstanding! I always get my questions answered promptly, helping me get through the learning curve much faster. I recommend this App for sure!

So far so good. What I like most about this app is that ability to update pricing and inventory. But it's alot more than just that. I will sync what you want and not sync what you don't want. For example, I want to sync price and inventory, but not Title and description. I write a different description and title Etsy. There are alot of settings to go through, but pretty easy to do. The help is very helpful and friendly, they seem very anxious to help. Overall, I think it's a great app for selling shopify products on etsy. I have not found any problems yet.

Really Really great Customer service. Always online and super quick to respond with screenshots and support. There are a few glitches that are frustrating but overall an incredibly smooth well designed app. Has nearly every feature I would want and it all actually works. The setup is hard to learn but the customer service will always help you. A bit on the pricier side but you can't find anything this well made for this. Small issues: Formatting in text gets screwed up, so you have to go into each listing to edit description My dimensions aren't getting added to etsy but according to them it's an etsy issue. Sometimes the variations don't add, and you have to check.

The integration is smooth and the customer service is great! There is a great benefit to having Etsy run along side our Shopify store. We are very happy. Thank you!

Spice Pots

2022-11-07

United Kingdom

This app is saving us so much time. It works brilliantly and the help that I received to set it up was first class. I wouldn't hesitate to recommend this app. Thank you!

I really love this app! It saves so much time and everything works smooth and easy. If you have any issues, they have a super quick great customer service that helps you immediately with anything! I highly recommend this app - worth every penny!

Love this app. It is so easy to use and customer service is great if you have any questions at all!

Updated review: It has been 2 years, I am using this app. It is very useful for my business. Customer service is also great. They are providing real "assistance".

Great app, easy integration and customer service are really helpful. Fixed my issues quickly. Thank you

I'm very satisfied with the customer service. A quick and great service. Especially I'm really happy with the service which I've got from Anyatra. She helped me in all steps that I needed help with. She accepted my video meeting help requests twice and helped me as detailed and very professional with the perfect level of know-how. Thank you Anyatra and all team of CED commerce. You're doing a great job.

This app is super easy to use and does what its supposed to do. The customer service is amazing. Quick responses from the team with helpful solutions and guidance. Thank you Ritik Rajput!!

Ritik Rajput solved all my issues quickly and respectfully. I am older and needed help getting my etsy site to work with Shopify. Ritik handled it all. Very grateful for his help.

This app is great and is exactly what we need when managing different marketplaces. And the customer services is top notch, highly recommended.

So far so good.. this app is exactly what I've been looking for! And my account manager Anyatra is one of the most helpful people I have ever worked with. I'm looking forward to an easier way to manage my orders and inventory.

I have used this app for about 3 years. I had some personal issues that kept me from monitoring my shop closely and tonight, I realized the app changed features in my product integration so that all of my manual optimizations on etsy which took over 40 hours to complete, were wiped out! My tags, my optimized product specific titles, prices and description were set up to be left unchanged. The app, without my knowledge or consent, changed features that I personally chose so that every product on my Etsy store needs to be edited all over again. In the product management section of the app, you can choose to keep their app from syncing your title, tags and descriptions everytime it syncs inventory etc across your different sales channles. You should be able to edit any platform manually and keep those changes from being wiped out indefinitely. So now all the work to optimize each product is gone. This is one of many instances where this app changed functions without my knowledge. Last year they had to issue credit for duplicate orders that I shipped. Too many issues to mention here. ALL DETRIMENTAL to your sales and tons of hours wasted to track what went wrong and to resolve the issue. If you can't have confidence that the app is doing what it should each and every time they refresh your feed, why pay for this service? Youre better off doing it all manually! The customer support is frustrating. They don't listen to your problem or request and you will waste your valuable time repeating yourself and asking them to READ! Scroll up please!!!! They changed their fee structure and I have been overpaying for god knows how long. I am so disappointed and feel completely ripped off by these irresponsible people and their inconsistent, glitchy app. I signed on to save time! That is far from what you will get. Shopify customer service is shocked and is contacting them on my behalf. Shopify automated updates alerted me to the fact that this service hasn't had a single instance of activity on my shop for over a month, hence reminding me to delete the app from my shop. I am done with them. BEWARE sellers.

Excellent app, and syncs effortlessly, I needed some initial help with setup and got great customer service.