Reviews for EPROLO‑Dropshipping & Branding

this app is great very easy to use a must have app for dropshipping easy to import products and edit just a great app better shipping times than aliexpress. You will enjoy this app trust me

Easy to use and import products. Wonderful customer service. My questions have all been answered quickly. Tracking to keep me updated on shipping is great. Easy to order product and have it dropshipped directly to customer.

Eprolo is amazing for first time dropshippers. It is 100% free and has TONS of cool products. It even has customized detail pages. 100% recommend

Im super happy about this drop shipping company. They have many nice products at fair low prices. Cant wait to continue using them

Huge variety of products to help get my store up and running. They have everything to benefit a wide range of shops. The prices can't be beat.

Absolutely love this app, Its free forever and so helpful! Wish I had found it first! would have saved alot of overhead

it's super easy to set up and lots of product choice. I love that its forever free too! that's a major plus.

Great choice of products and simple setup. Very happy with how easy it all is. Looking forward to a good working relationship

Large choix de produits. Il faudra voir la qualité des produits à réception. Un peu déçu tout de même des délais de réception qui me paraissent trop long pour mes clients quand on sait que notre concurrence peut faire en 2-3 jours.

So Far So Good We Love the Advantages Of Express Shipping For US. We Also Like The Option Of Custom Labels And Packaging. Easy App To Use Plus Customers Service Always Responded To Us. Great Job!

If you know what your customers want they have you covered. great selection of items at responsible prices. look close for hidden gems.

Great app and great support. They always answer to all my questions and fulfill orders fast. I recommend

I have been looking for an app like this for a long time. Oberlo is great but its all aliexpress products. How can you expect to build a brand for a shipping time that's 20-30 shipping time? Might as well buy on wholesale websites. I highly recommend this app to your store

Hi It is a very good app and very helpful, so try it. I am using it and fund it nice because of the delivery time. Best Regards

I AM USING THIS APP SINCE ALMOST ONE MONTH REALLY GOOD APP UP TO 100 ORDERS PER DAY THEY TAKE LITTLE MORE TIME TO FULFILL.

Since I discovered that App it solved 80% of all my drop shipping problem and I can not be more grateful for their commitment for improvement.

I Love this App the greatest!!! Does the job and easily to navigate. Orders are really fast service.

I recommend this app! They have a great collection of products that you can sell easily and affordable as well. But what I don't like about it is the free shipping method, which it takes 2 to 4 weeks before it will arrive to your customer's address.

I like this app for sourcing, haven't yet had orders yet but the integration is amazing. Absolutely love the product sourcing tool for finding new products, although the profit margins it auto sets are too low.

This appears to be a great alternative to Alli Express! I especially am excited about the branding features! I am excited to move my product list to Eprolo!

So Far so good, Just added the app to my Shopify store and am very impressed with the image quality of the products. The site is easy to navigate and the Import feature works well! Great Job

I love EPROLO! To the great product details it provides and gorgeous imageries - it is perf! Thank you Eprolo!

My experience with this app was absolutely horrible. Every single time I ordered, there was an issue. Either the item wasn't really in stock, they would take forever to even ship the item out (way past the time that's stated), or they wouldn't send out every item that was ordered. I've gotten so many complaints from my customers while using this app. It got so bad to the point it almost ruined my business for good. Customer service was horrible also. They would ask you a question, and even if you said no, they would still proceed to do it. Also, I never received certain refunds I was supposed to get. My experience was not good at all and I do not recommend working with them. It was a nightmare!

6 orders placed through Eprolo since July 28th, and I am about to issue my second refund to an unhappy customer. I reached out to Eprolo regarding a product stuck in the processing mode. I waited for about two days for a response or email back from them. I then decided to click around on the dashboard. I clicked the "View All Chat" button and saw they had responded saying they could not fulfill the order. They didn't email me. I didn't receive a notification showing they had responded to me. It seemed as though they immediately archived their response to me in the message box. That was the first refund I had to issue. After issuing the refund and checking the provided tracking numbers to make sure other orders were not "floating", I noticed all the other orders were still showing they "In Transit". A few seconds later, I get an email from different customer saying their package was supposed to be shipped to them already. I looked at the tracking number again to make sure I hadn't entered the wrong number. That customer is now requesting a refund. So, to make a long story short, Eprolo is not effective. Eprolo does not have good customer service. I have had 6 orders placed through Eprolo since July 28th. Today is August 14th, and none of my customers have had their products shipped to them. My business' credibility has been degraded by this company. They do not respond in a timely manner. Their shipping method does not work. I will be unpublishing all products and deactivating my account with them as soon as I can get an update from Eprolo regarding the remaining "In Transit" customer orders. Say No To Eprolo. -------------------------------- September 7, 2019 I'm still having problems with Eprolo. They don't honor their shipping policy. I asked for a refund for the shipping fees I paid. They don't want to refund me the full amount. I asked for an address so I can update my shipping settings & policies on eBay, and they didn't provide one. They do not provide good customer service. They even had the nerve once to ask me to remove my review. They are rude. One of my orders had to be refunded to the customer because 6 days after the order was placed, the tracking number was not verifiable and I had no way of telling the customer where the product was. I complained about the tracking number to Eprolo for almost 5 days until I just said it. The order was placed by the customer on August 20. I refunded the customer on August 26, and it wasn't delivered until August 31. When I contacted Eprolo again, they said they couldn't refund me the cost I paid them for the item because it had already been shipped from their warehouse. The agent said they didn't owe me a refund because it shipped it 9 days. The 20th to the 31st is 11 days, duh. Even if it did ship in 9 days, that's longer than the 5-8 days they promised. How was I supposed to know what was going on when the tracking number they provided did not work?!?! When they said they did not want to refund at least the express shipping fees I paid, I was furious. There was nothing I could do because they have no contact number and they only respond after 24 hours. The agent contacted me and said it wouldnt be "fair" to them to issue me a refund for the shipping fees because they had to pay for shipping too. WHAT!!! EXCUSE ME?!?!? I paid an extra $3.5 for express shipping on a $35 order that I had to refund because of an invalid tracking number, and they want to say what's not fair to them. Really . I paid express shipping fees for 3 separate orders & none of them shipped within 5-8 days. The agent said I need to be aware of the issues going on in Hong Kong. My customers do not care about what's going on in Hong Kong. They want what they paid for, which was a guaranteed product on a guaranteed date. When I asked for an address to Hong Kong or China or wherever they are, all they can tell me is use to epacket. Why tell me to use epacket when I ask for a shipping origin. It makes no sense. I explained to the agent that I'm selling on eBay and need an address/shipping origin. They don't give a. Did I mention Eprolo can be very rude? So, I'm still waiting for an address and I'm still waiting to see how much they are going to refund my for the Express shipping fees I paid. •I want my $9.50 refund for the shipping fees I paid. •I need an address to set up my shipping settings on eBay.

I am SUPER happy. Eprolo literally saved my business. I got low feedback score from facebook because of long shipping times and custom fees from Aliexrpess. Now My packages are shipped to Sweden in like 9 days with logo on the boxes, and in one package and no custom fees. Everything is very professional with Eprolo, and my customer support agent Rosy is the best. Answers very fast and super helpful, and i have had so many stupid questions that she answered with pleasure. This is the future for dropshipping. 10/10.