Reviews for EPA‑ Easy Product Addons
2020-04-27
United Kingdom
These guys are amazing, seriously. They have set up everything made me extra money in there app. Whenever I need assistance they are always there! Seriously Please use and support there apps as you will not be disappointed. Thanks Danny
JD Stitchery
2020-04-20
United States
This app does exactly what it says it does. One of my product lines offers a base kit and the addons will make it a full kit. I actually had bookmarked this app months ago until I had time to create the addon products for this purpose. Note that I am running the Warehouse theme, which has an Ajax cart. Initially the app was adding the master product to the cart twice. This issue was resolved inside of 24 hours, and they also automatically added the CSS logic to make the app match my theme, saving me that effort! This app will be an excellent addition to my store.
2020-04-16
United States
I have downloaded several apps from the app store and the customer service has been superior here. I highly recommend you give them a try! I am very pleased.
Gleeb
2020-04-15
United States
Customer service is amazing, they were able to fix every issue I had as well as customized the app for us!
Inspire Masks
2020-04-13
United States
This app accomplished exactly what we were looking to do by allowing customers to add certain items onto their purchase. So far it has worked flawlessly and the customer service and support team was more than responsive and very helpful!
Vape Daze
2020-04-11
United Kingdom
Customer service is fantastic! If the app doesn't support something you are after, these guys will go above and beyond to make it happen! Well worth the subscription costs, for the customer service alone. I have asked them for a few things now and everytime they've been fast and spot on! 100% recommend
Selpizz
2020-04-10
Italy
amazing support, i wish every app developer was like them! They help customizing the app to any extent you need to.
2020-04-07
Switzerland
This app is great. Installation was quick&easy and when we got stuck with an issue specific to our theme the support was lightening fast to help us resolve the issue.
Wild Knight® Distillery
2020-04-07
United Kingdom
Very happy. Simple to set-up. Needed a small tweak to the styling on our product page but the support was fast and very helpful. This has really helped cross-selling of our products, as the options are displayed right be the 'add to cart' button' without interfering pop-ups on the page, so has made a positive user experience. Thanks to the developers and support teams :)
Batavia Machinery, Inc
2020-04-02
United States
Just fantastic exactly what I was looking for very easy to set up and customer service was amazing they get right back to me by email every time. Thanks for a great product
Adelante Shoe Co.
2020-04-02
United States
Simple app that adds great revenue generating functionality. The customer service is quick and super helpful! Highly recommend.
Her Candle Company
2020-04-02
United States
I'm better sure I'm going to keep this app once my free trial is up. The customer service was amazing at helping me get the code added super fast.
ispapel
2020-03-30
United States
It is a great addition to my store, the team was able to help me achieve the goal I had for this app. There were really prompt in responding and very easy to understand options and suggestions, I appreciate their help so so much! I will definitely use it for other stores I am opening.
VapourOxide-Shopify
2020-03-18
Australia
Honestly, great plugin with great customer service. Support is second to none. I contacted them to help me out with theme integration and before I knew it, problem was solved.
Bolmondo
2020-03-16
Germany
One of the best app I use on my store. Their support is excellent. They response very quickly. I highly recommend.
Project E Beauty
2020-03-13
Canada
Extremely Helpful!=] Resolve the question within 2 days. More important, it really helps on the sales!
CHAO CHAO
2020-03-11
Denmark
I used this app to help my store to cross-sell products. I found the product very helpful. Customer service was extremely helpful and probably one of the best customer service experiences I have had. They were able to customize the app 100% helping me save money and time! I am very happy to have found this app. Furthermore, the communication was very professional and fast! I will recommend this app to anyone who needs the feature.
OUD COLLECTION
2020-03-07
Australia
This App is clean and the team behind is fantastic. Even without contacting them, these guys were proactive to see who installed the app and if something was wrong, they contacted me before I reached out to them. The App appearance is clean and I don't see any bug in the functionality. Let's see what it brings up for us.
Sticky Kit
2020-03-06
Japan
Update: Support contacted me offering to fix the issues, and they claim to be working to make their app more robust. I’m not reinstalling just to check at this point, but it’s good to know that they try to help and improve. My impressions about the app remain the same, but since I was on a free trial and I decided not to give it a second chance, I‘ve updated the star rating based on the willingness of their support service. ——— I'm sorry to be the one to give a poor review, but the app just didn't perform well after the installation on my store (using the theme Modular) First, for some strange reason, the square for the image of the addon product was not centered and only half of the image was showing. Another problem was that when I selected the addon and added both products to the cart, the quantity of parent product was doubled! That could have led to very angry customers if I wouldn't have noticed. Also, my theme is using an "add to cart" functionality that doesn't leave the product page, but with this widget installed, it stopped working even for products without addons, going straight to the cart page. I immediately contacted support but it's Sunday so I understand they couldn't get back to me soon. I found another app at a very similar price which worked perfectly from the start, so I decided to simply uninstall this one. This app looked promising, but it's buggy. The installation instructions were a bit confusing too. Hopefully the developers can fix it and improve it in the future, but for now, I can't recommend it. BTW, there are no instructions provided for those nice style settings from the media gallery screenshots.
Homeflair
2020-03-04
United Kingdom
Great support and quick response. They changed everything and made sure it was working . Didn't know anything about css and how to customise it to the look i wanted, so i asked and they fixed it for me.
momkind
2020-02-25
Denmark
Amazing and very fast responding customer support. Just installed the app and they helped me with making it look flawless on my site!
jenb-shop.nl/
2020-02-17
Netherlands
Great and easy to use app. Quick response from customer service. Attach adons to collections is really a great benefit.
Objectt Optik
2020-02-11
Hong Kong SAR
Good app. Linking products together instead of bundling. Easy backend. Easy setup. And the most important is, quick CS!
b.stow
2020-02-06
United States
The app is perfect! Super easy to install and allows us to customize the add-on options to all of our products with ease! And the customer service is absolutely amazing! They helped style the look of the add-ons per our requests, guided us on how to remove/add things on our own side and went above-and-beyond in adding code to our site to adjust the total on the "Add to cart" button to reflect the cost of any added products! Highly recommend this app. Get it - you will not be disappointed!
Lorraine and Blair
2020-02-05
Australia
Very impressed with the app abilities, integration and the super helpful support team. Highly recommend!