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EcoReturns: AI Powered Returns

Manage, Automate & Reduce Ecommerce Returns. Be Sustainable!

112 Ratings

5

Developer

Media

Returns Analytics Dashboard
Incentive customers to exchange
Ask customers to upload photos based on reasons
Automate return labels, refunds, and exchanges
Incentive customers to keep an item instead of return
Integrations with top logistics, warehouse and CRM partners
Increase profits with Ai-powered growth tools and chatbot
Nested Return Reasons
Returns and Exchange Policies

About this app

AI and chatbot powered Returns & Exchange automation app that saves you time, money, and emissions.

EcoReturns is an AI-powered Shopify returns app that automates returns management and Shopify exchanges while reducing refunds and frauds. It has a highly configurable return portal, returns policies, return reasons, automation rules and branded notifications. Migrate to an intelligent solution easily from Loop Returns, Aftership, Return prime, Postco & Sorted. Automate RMA, shipping labels/pickups to Reduce TAT, provide a great post-purchase experience and make customers happy.

  • Automate Pickups, Shipping labels, refunds, store credits, and exchanges.
  • Use inbuilt discounted labels/shipping or connect your own shipping provider.
  • AI-based tools to prevent returns, RTO & improve your profitability.
  • APIs and Integrations with shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc.
  • ChatGPT powered chatbot for awesome customer experience

Categories

Store management

Features

Customization

Custom workflows
Scheduled tasks
Templates
Auto data sync
Custom triggers
APIs
Conditional logic

Automation Tasks

Fraud detection
Return processing

Key Benefits

  • Guaranteed Savings: Reduce returns by an average of 30% and save up to 80% of operational costs with the power of AI.
  • AI-powered Returns Reduction: AI to flag orders with high risk of return and ways to reduce it. Offer incentives as store credits to reduce returns and get repeat orders.
  • Process Unlimited Returns: Get discounted shipping labels and Process unlimited number of returns even in free plan.

Pricing Plans

Free

App Insights

Monthly Reviews

Stores by category

Stores by product count

Distribution of store sizes using this app

8 total brands in our network using this app
Grouped by number of products in their store

Recent Reviews

Reviews

2023-07-05

United Kingdom

We had a very complex case (being a marketplace) and the team were very happy to help with all the problems we had. They were responsive and helpful and nothing was too big a problem. The software is good but the helpful team really make it stand out. A big shout out to Saurav who has been great and very patient throughout.

2023-07-04

Canada

Wow!. the app really works well. We would like to share our experience regarding the product service we received for this app. Initially, we held the notion that this app would not cater to our needs, but our perspective underwent a remarkable transformation when Nitin from customer service booked a meeting with one of the developer, his name is Amit. He explained in details all the features of this app. He was extremely helpful and accommodating in getting us to setup and test one order successfully on eco Return platform. Thanks to Nitin, Amit and Saurabh :) Highly recommended.

2023-06-20

United States

Very Helpful team. Great solution with plenty functionality. Highly recommend. I'm Happy I chosen this app over competitors

2023-03-17

India

Eco Return is the best app to manage your E-commerce Returns and Exchange. Very easy system & Dashboard to understand. Supportive people and Amit is the best and very genuine person who always help you when you have queries. Thank you for your guidance and support... will look forward same in future.