Reviews for Eazy Product Options & Variant

This app is super easy to use and whenever I have any issues customer service is always willing to help ! So thankful I found this app.

Total 5 star, support is excellent and very helpful

APP MOLTO SEMPLICE DA IMPOSTARE E SOPRATTUTTO MOLTO UTILE

Great App for Customizing Product Always stand out to help while I some questions. Excellent feature and very useful tool to give more options to my customer. Highly recommended!

Toujours très réactif et professionnel. Application simple d’utilisation et vraiment variée ! J’aime travailler avec eux

Tarka Karki has beed very supportive and answered all my questions. The app is very useful.

really good experience, highly recommended. All my customers are happy with options it provides

I bought the app and installed it. Within seconds someone from the team messaged me asking if I needed help. Within a few minutes, they set up a test scenario for me to show me how the app worked. Excellent customer service!

I was thoroughly impressed with the outstanding customer service I received. The team was incredibly helpful, going above and beyond to answer my questions and ensure I had everything I needed. Not only were they attentive, but they also responded exceptionally quickly, making the entire experience smooth and efficient. I couldn't ask for better support—highly recommended!

Support ist wunderbar ( Tarka Karki) , die App lässt sich gut steuern

We were on the lookout for a solution to add product options and initially started with a different app. Unfortunately, it lacked some key features we needed, which led us to search for an alternative. That's when we found this app, and we're so glad we did! Not only was this app more affordable, but it also provided all the features we were looking for, right out of the box. On top of that, the support and development team went above and beyond, creating a custom feature tailored specifically to our needs. The level of support we've received has been exceptional – quick responses and a real commitment to helping us succeed. If you're looking for a flexible, feature-rich app with a responsive support team that genuinely cares about your business, this is the one! Highly recommend it to anyone who needs product options with great customization possibilities.

Lost Money and Customers After using this app, small issues started to arise, which I resolved easily. Then, a very critical issue occurred. When a customer selected an option for a product and went through checkout, if they returned to the main page, they were stuck in an endless refresh loop. Because of this issue, I had to shut down my business for 7 days. Once a customer experienced this error, it couldn’t be resolved unless they cleared all their browser cache and cookies. About two weeks later, the same issue happened again. There were no changes made to my website during this period. When I reported this problem, the representative, Gaurav Paudyal, falsely claimed that this error wasn’t caused by their app and was due to a conflict with another app, but they had fixed it. I insisted that this issue was clearly caused by the options app, and by then, I had already wasted hundreds of dollars in ad spend. I immediately paused my ads and reported this issue 4 times, but 3 days passed without a resolution because they said it wasn’t during their working hours. When I finally followed up for the last time, they just sent a message saying, “Issue resolved.” There’s no way I can ask customers who experienced this error to clear their browser’s cache and cookies. They were extremely irresponsible regarding this issue. I asked to speak with a supervisor or someone in charge, but I was told that all the people in charge were overseas and unavailable for a conversation. Then, 30 minutes later, they suddenly said, “It’s past midnight here, so we can’t speak.” They completely lack understanding or explanation of the serious risks they pose to their customers’ websites due to their app’s errors, including financial losses, loss of customers, and the inability to inform lost customers of the problem. Moreover, there’s the constant fear that the same issue could occur again at any time. There was no communication from at least a product manager or senior official acknowledging the issue, explaining how it was resolved, or assuring that it won’t happen again. They simply wanted to close the matter with a single message saying “Resolved” when I asked when the issue would be fixed. This is the most irresponsible and worst service I have ever experienced.

Works like a dream, and when i encountered some issues, the dev was actually there, answered my ticket and fixed my problems in no time. 10/10. Thank you!

Diese App hat nicht nur ein hervorragendes Preis- Leistungsverhältnis, sondern auch einen hervorragenden Kundendienst.

Fácil de usar. Bastanre intuitivo. O suporte é super rápido e prestativo

Good work, I like this app very much. I have tried many product options apps, this one is the best. Highly recommend!!

I highly recommend Easy Product! Their customer support is excellent – they provided immediate assistance and were extremely responsive to my concerns. The product offers a high level of customization, which allowed me to tailor it perfectly to my needs. Plus, the pricing is very affordable. Overall, a great experience!

Easy to navigate and made my site look amazing

Service was fast and had the perfect solution

Fantastic customer service. I received immediate chat support and they stayed with me until I had a handle on how to proceed independently. I highly recommend this app for Live Preview personalization

great customer services, fast reply and support responsibility

This is hands down the best customization app I’ve ever used! If you’re not a coding expert but want something clean, intuitive, and effective, this is the app for you. I tried several other customization apps on Shopify, but they were either too complicated, required technical skills, disrupted the customer experience, or made the Shopify page behave unpredictably. This app avoids all those pitfalls. I genuinely love using it—it’s not just easy, but actually fun to create with, and my customers enjoy it too. There's a simple reason this app is earning five-star reviews—it’s brilliant! It’s incredibly user-friendly for both shop owners and customers. I’m currently working with the Eazy Product Options team on a few specific requests, and I’m blown away by their helpfulness. The developers are talented and professional, and they’ve made the changes for me with a level of service that’s 10 out of 10.

Great app, there were issues with the installed theme and they resolved it. Communication and support throughout was exceptional. For us, after having tried several customization apps, we can say that this is the best app.

It is a very good and excellent tool with incredible functionalities for customizing an object, easy to implement with the website and very intuitive, I highly recommend it.

Amazing response time on chat when I need help and always resolve issues asap and at all times of the night or day! Highly recommend!!